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AOL struggles with broadband transition
(old news - 09:33AM Tuesday Nov 18 2003)
tags: competition · business
With Comcast offering $20 introductory broadband, and SBC offering DSL around $27, things are looking shaky for the world's largest - and most expensive - ISP. We've been traditionally hard on AOL for being stubborn about price reductions and not taking broadband seriously for far too long.

It was only last fall that AOL Broadband President Lisa A. Hook called broadband a "side issue" in an interview, claiming that "narrowband is going to be around forever". As 2003 rolled around and the company began to lose massive subs to cheaper dial-up providers and the broadband industry - the company finally began to stir.

The majority of their work since has been on making the company a walled garden of content, an idea that's quickly losing steam amid competition - and unleashing a new barrage of advertisements. "We wanted to get noticed at any cost and get talked about," recently noted on AOL ad exec. "Who was talking about AOL any more except for the bad press? And no one ever talked about AOL advertising except to be ridiculed."

It's only late this year the company finally resorted to price-cuts for their dial-up service, yet their packaged AOL broadband service remains the most expensive in the business. According to this CNET article, the company has added 340,000 new subscribers in the third quarter, but has lost millions - and things aren't looking better anytime soon.

Related:
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  2. Comcast, Time Warner Hope To Tame Internet Video
  3. Verizon: LTE iPhone 'Apple's Decision'
  4. Cogeco Metered Billing Goes Live, Confuses Customers
  5. FCC Greenlights Centurytel/Embarq With Wimpy Conditions
  6. AT&T Offers Free iPhone U-Verse DVR App
  7. Rainbow Media CEO: Free Video 'Insulting'
  8. Verizon: Cut Your Landline To Save Money
Forums » You've Got....Problems
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Mellow
Premium
join:2001-11-16
Salisbury, MD

Nelson

HA HA!

oliphant5
Got Identity?
Premium
join:2003-05-24
Corona, CA

Re: Nelson

»members.aol.com/ecsull2/private/···haha.wav

Omega
Displaced Ohioan
Premium
join:2002-07-30
Cheyenne, WY
clubs:
I hope AOL goes down. I hate the way their whole program works.
--
"The doctor's X-Rayed my head and found nothing"

oliphant5
Got Identity?
Premium
join:2003-05-24
Corona, CA

Re: Nelson

Why would you hope they go down? If you don't like their service, don't buy it.

dav0r
translate
Premium
join:2003-06-15
Albertville, MN
·Charter Pipeline
·Embarq

AOL=Bad

I agree... anyone that goes against the industry with proprietary crap should go down. The whole keyword thing is such a joke. nfl.com, keyword nfl! wow that's soooo helpful. anyway, aol sucks. maybe the little yellow guy will have a wipeout with his chick on the motorcycle...
--
Ever met someone from Microsoft Q/A? ...EXACTLY!
wtansill
Ncc1701

join:2000-10-10
Falls Church, VA

Re: Nelson

said by Omega See Profile:
I hope AOL goes down. I hate the way their whole program works.

Nope there are many folks who really aren't much interested in most of the web. For them, AOL is a perfectly viable alternative. I would not care for it, but many others do. If they revamp their price structure and get the broadband business going, they'll do well.
--
That which does not kill me merely prolongs the agony.

mrchris
We don't miss you Bush
Premium
join:2002-10-01
North Babylon, NY
They deserve it for the clunky browser, overloaded ISP and expensive dial up

Rambo76098

join:2003-02-21
Pataskala, OH

Re: Nelson

When will they learn....(shakes head in dissappointment at people this stupid)
chrisbmoore

join:2003-08-28
Frederick, MD
·Comcast

Saying that narrowband will be around forever is like saying that because someone invented the car, people will still use a horse and buggy because the car causes too many problems. Obviously....people opted for cars over horses and buggies, since we see thm very seldom on roads anymore.

Plasticman
Will Work For Bandwidth
Premium
join:2002-09-06
Harrisville, RI
clubs:
·Cox HSI

Gee What a Shame

Do you think we really care about AOL? I know I sure don't
I think what they charge is way too much for a dial up access account. I do pay more for my ISP service but then I am also on broadband. I think that people should not pay more than 10 bucks a month for a dial up access.

Plasticman
--
Life is Like Your ISP.... You Never Know If You will get any Help

HotRodFoto
Premium
join:2003-04-19
Denver, CO


Re: Gee What a Shame

yep 10- is fair. Ironcially, that is about the going rate for Compuserve and Wal Mart, AOL's 'other" brands, same content, same look and feel.
I switched LONG ago from AOL, and am with Comcast now. When I did, dial up was over 20- a month (debited from my checking which they charged extra for mind ya) and Comcast (AT&T at the time) was charging me about 30-. Now what is the smart decision there I wonder LOL As a general rule of thumb, if you don't use AOL's chatrooms, you really do not need AOL. We all seee their adds saying a "safer internet and blah blah blah" well as long as it's a pc with windows, it's never really safe. People say well the email is easy and this and that, well ya so it Yahoo email. Save yer cash folks, get away from bad customer support who try incredibly hard not to let you cancel yer account! Last but not least, I would say, get a real ISP, that doesn't cost an arm and a leg where their stoopid built in browser doesn't make websites look like crap and doesn't need a gazillion recorces to run!

Grail Knight
Who Dares Wins
Premium
join:2003-05-31
Erie, PA
·Verizon Online DSL

Re: Give up the ghost AOL!

AOL is correct in saying that they are adding new users all the time except if you take in the fact that most new accounts are from the uninformed, elderly, and free disk users who fail to see that AOL is overpriced and bloated.
You still see the millions everyday that have been enlightened leave the AOL flock.
Simple math as quoted in the article "the company has added 340,000 new subscribers in the third quarter, but has lost hundreds of millions".
AOL and broadband equals to late in the game.

AOL = Dodo

Nuff said.

kapil
The Kapil

join:2000-04-26
Chicago, IL

Re: Give up the ghost AOL!

AOL didn't have hundreds of millions subscribers to begin with. The author probably meant hundreds of thousands.
--
::: Do, or do not, there is no try:::»www.kapilville.com

oliphant5
Got Identity?
Premium
join:2003-05-24
Corona, CA

Re: Give up the ghost AOL!

Or talking about turnover...how many subscribers they have had and lost over the last decade.

kapil
The Kapil

join:2000-04-26
Chicago, IL

Re: Give up the ghost AOL!

...still not hundreds of millions

Karl Bode
News Guy
join:2000-03-02

Re: Give up the ghost AOL!

Just meant "millions". Corrected, sorry.

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

Re: Give up the ghost AOL!

said by Karl Bode See Profile:
Just meant "millions". Corrected, sorry.

There's just gotta be a Dr. Evil joke in there somewhere
--
The tobacco industry is more respectable than the telemarketing industry.

oliphant5
Got Identity?
Premium
join:2003-05-24
Corona, CA

Re: Give up the ghost AOL!

A billion is more than a million numbnuts.

kapil
The Kapil

join:2000-04-26
Chicago, IL

Re: Give up the ghost AOL!

Geeez....why so sour oliphant? DSLR not republican enough for ya' ?
--
::: Do, or do not, there is no try:::»www.kapilville.com

oliphant5
Got Identity?
Premium
join:2003-05-24
Corona, CA


Re: Give up the ghost AOL!

said by kapil See Profile:
Geeez....why so sour oliphant? DSLR not republican enough for ya' ?

No...that's a quote from "Scott" to Dr. Evil in Austin Powers after Dr. Evil says why as for a billion, when you could as for....a MILLION.
--
Don't get it, demand it! The Anime Network »www.theanimenetwork.com/index.html

And something pretty good from the Cooler »elev.ru.orebro.se/ru0369/HAHAHAHA.MPG

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

Re: Give up the ghost AOL!

said by oliphant5 See Profile:
No...that's a quote from "Scott" to Dr. Evil in Austin Powers after Dr. Evil says why as for a billion, when you could as for....a MILLION.
Cough...Ripoff...Cough.
--
The tobacco industry is more respectable than the telemarketing industry.

oliphant5
Got Identity?
Premium
join:2003-05-24
Corona, CA

Re: Give up the ghost AOL!

LOL...that's great! ^_^

Preparation H feels good, on the whole.

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

said by oliphant5 See Profile:
A billion is more than a million numbnuts.
Well the way AOL is going, I am surprised they have not lost one hundred trillion-bajillion-kajillion users!
--
The tobacco industry is more respectable than the telemarketing industry.

MuseQDaMusic
The Notes Are Free

join:2003-10-28
Racine, WI

Ho hum

Aol does have a place, narrowbandly, for those users who lack the savvy to choose their own content and the technical know how to secure their machines. however their price point is wayy too high. Their arrogance is appalling, but not unheard of in the business world. They need to streamline, offer a 10.00 permonth fee and tweak their broadband options at about what they charge for dialup.
--
'And what is good, Phædrus, And what is not good...Need we ask anyone to tell us these things?' -Robert Pirsig
Zorglub

join:2000-11-18
Fremont, CA

Re: Ho hum

The real quandary for AOL is that once their users become net savvy they will most likely look for something else (cheaper narrowband or faster broadband). In the end, AOL will be stuck with an ever diminishing consumer niche: users who like AOL content, and/or users who are not too net savvy.

Julio
Bachatero y Que?
Premium
join:2003-03-19
Brooklyn, NY
clubs:

heres a tip

1) lose your freaking bloated piece of poop software.
2) just give the users the pipe to the internet, leave everything thing else (browsers, firewall) to the user
3.) offer higher speeds, and do no cap the speeds.
4.) lower your price
and then maybe you will not lose as much customers.
--
AMD Athlon XP 2000+ Running at 1.7GHZ crunching for Team Discovery | visit the Big Apple forum

Anti_Cyrix
Premium
join:2003-03-06
Sacramento, CA

Re: heres a tip

said by Julio See Profile:
1) lose your freaking bloated piece of poop software.
2) just give the users the pipe to the internet, leave everything thing else (browsers, firewall) to the user
3.) offer higher speeds, and do no cap the speeds.
4.) lower your price

Even if AOL did all that, I would try to stay as far away from them as possible. Well, maybe I would give them a shot if they were the last ISP on earth.
It would be such a put-down on my part telling my friends that I got AOL... shame

Serop

join:2003-06-20

Re: heres a tip

said by Anti_Cyrix See Profile:
It would be such a put-down on my part telling my friends that I got AOL... shame
Read this, AOL guys!!!
GHz

join:2002-01-02
Needham, MA

Huh?

quote:

According to this CNET article, the company has added 340,000 new subscribers in the third quarter, but has lost hundreds of millions - and things aren't looking better anytime soon.

I think we have a mis-print here... if AOL had lost "hundreds of millions" they wouldn't be in business anymore! :P

I think AOL is a dinosaur that has lived too long. Paying more than $10/month for dial-up is rediculous. Everything you get from AOL you can get for free elsewhere (although most of it is just spam anyway). I'm suprised they have lasted this long.
lucky178

join:2000-11-06
Coshocton, OH
·AT&T Midwest

I tried aol

At the begining of the year i decided to try it cause i was low on money and 1000 hours for 45 days ended up being 8 months of service for $28.80. I tried to cancel 3 times then in august we got dsl our area and I told them to cancel and they tried telling me that i shouldn't switch cause dsl is problematic and i wouldn't like it I'm glad i switched I've had a few problems but i'm overall happy with dsl i love being able to click on a web page and it almost instantly show up or down load a program or mp3 in a few seconds instead of hours.
just my 2 cents.
wentlanc
You Can't Fix Dumb..

join:2003-07-30
Maineville, OH

Re: I tried aol

AOL billed me for four months after I cancelled my account. And they were directly removing the cash from my checking account. I had several checks bounce as a result. They really are just scam artists.

puritan

Ay_Gov
Premium
join:2002-03-04
Palos Hills, IL
clubs:

Re: I tried aol

My fiancee had that problem when I moved in with here. I switched everything over to DSL and she called to disconnect the AOL. Well, she spent 30 minutes on the phone trying to do it and finally it was done, or so we thought. Few days later, I decide to make sure it's disconnected, it's not. I can still log onto it. She calls again. "No you don't have an account with us, you have one with compuserve." We never asked to be switched to compuserve. "Well, you need to call them to get it disconnected, but you are on a free trial." Call compuserve and got it shut off. Month later wow, why is there only $3 in the checking account?? There should be about $90. Oh, look at that not only has AOL not been shut off, but we've been billed 3 times in one month!!! Call AOL. Well, we have 2 accounts with them and one that's been double billed. Takes an hour to get it disconnected all the while the tech keeps offering us free stuff and yada yada yada. Tells us about aol for broadband and all that. "No thanks, we don't want your wretched service anymore." He says it's all disconnected. Sure it is, next month same exact story, except this time the account overdrew. Go to the bank, block AOL from taking $$ from the account, shred the debit card and get a new one, and file a complaint with the bank. End result, bank got all the money back and refunded the overdraft fee and AOL is gone forever!!!!

avantare
Go Tribe

join:2000-02-16
Farmington, MI

Re: I tried aol

I would have taken tham to small claims for a quick $5000...

Chuck

DaveNJ
No Fear

join:1999-09-01
New Jersey
thats why i always use credit, i dont trust direct debit, unless its like a mortgage.
--
Alright DR. Slotkin do your worst.

DaveNJ
No Fear

join:1999-09-01
New Jersey

remenber EXIT fees

Aol tried to charge my dad an exit fee a yr ago, he called visa and had it removed. You got "robbed"
--
Alright DR. Slotkin do your worst.

Sisqo
World Champs. Babe Who?
Premium
join:2002-08-14
Methuen, MA

You don't say?

You mean people don't want to pay $23.90-$28.90 for dialup service or better yet pay what an arm & a lef for their "broadband" service?

That is weird I thought people liking selling their souls just to get broadband.

No thanks I'll stick to my DSL for $29.95!
--
No it's not a payphone, it's a portable phone!

Poopsmith
That's Mr. Smith To You.

join:2003-03-12
Boulder, CO

Another AOL Article...

From the article...

"narrowband is going to be around forever"

Ignorance is bliss.

I think narrowband will probably be around for another 10 years before it becomes extinct. But, how many years will it take AOL to plummet to the bottom? I still find it hilarious everytime I see someone with an @aol.com email address.

Meister_

join:2002-10-30
Seattle, WA
clubs:

aol sucks

I don't like aol. I think they charge waaayy to much. In my opinion i think AOL is more for the beginner internet user. There is a dial-up company that is available in the seattle area for FREE! and i get faster speeds connecting to them that i did when we used to have AOL.
--
"Press any key to continue... no, no, no, NOT THAT ONE!"

Varangian

join:2002-12-08
Collinsville, IL

True, it does suck

AOl is enough to drive an experienced net cruiser batty.
But for little girls and old folks interested in minimal usage, it's..adequate.
They really should remake their software so it's not such a rectal pain to have installed on a person's machine.

jpl931

join:2001-02-22
Herculaneum, MO

AOL is a loser

Obviously their business model is doomed to failure...keep up the good work!!
AnyOlTech

join:2003-10-30
Oakland, CA

Lessons Learned

And to think that some people haven't been paying attention or listening. SBC Yahoo is trying to emulate the AOL experience. With all the mass Exodus from the media portal/ISP, you'd think SBC Yahoo would not try to induct its new subscribers with the bugged and resource hogging installation software. Yes you can connect without the "Broad Jump" software, but it is not advertised.

KF6HCD
Kindly Shut Your Noise Hole.
Premium
join:2003-01-31
Yucaipa, CA
·Verizon FIOS

Re: Lessons Learned

said by AnyOlTech See Profile:
And to think that some people haven't been paying attention or listening. SBC Yahoo is trying to emulate the AOL experience. With all the mass Exodus from the media portal/ISP, you'd think SBC Yahoo would not try to induct its new subscribers with the bugged and resource hogging installation software. Yes you can connect without the "Broad Jump" software, but it is not advertised.

You're right there. All your post is spot-on. I use SBC Yahoo, but couldn't care less about the content. I use the E-mail, but I ditched Broadjump a long time ago. SBC Yahoo is just a connection to the internet for me and my home network.

I sometimes wonder how many SBC Yahoo users are refugees from AOL/dial-up? I don't think I'm unique in that I came to DSL because I wanted a faster connection, and didn't want all the BS content that AOL gave. SBC Yahoo basically takes up where AOL leaves off, but with better customer service and less content-driven connectivity, and a more "flexible" internet experience. Kind of like when a bird learns to fly, if you catch me.

I think SBC would be good if they gave instructions on how to connect without the Broadjump... or if they gave a leaner version of it, with a simple PPPoE instead of all the "Connection Manager" bloatware and spyware they give out. But then Yahoo doesn't know what ads to give you...
--
I once accidentally spilled spot remover on my dog and he disappeared. Take a look at these sites: »www.prepaidlegal.com/info/kfolsom (Pre-Paid Legal Memberships)»www.prepaidlegal.com/go/kfolsom (Business Opportunity)»www.folsomtech.com

MortySnerd

join:2001-07-26
Mclean, VA


We're the perfect AOL customer

Everyone in my house uses Cox HSI except for my mom, who uses AOL over the Cox HSI connection. Ironically, she not bad with computers at all. She recently completed an excel class and is very good at it (how many typical AOL users can say that?) yet she refuses to give it up. AOL's pretty interface gives her confidence to click around a bit before asking for help, and 9 times out of 10 she solves her own problems.

I still don't understand why AOL doesn't mold their strategy around what they're best at: Making things pretty! Forget content... prices... whatever. My mom doesn't care what it costs or what's on it. An easy, pretty way to upload digital camera pictures to friends though? Sign her up.

She's not leaving any time soon, either. AOL's interface has made her a customer for life. Her friends are the same way. This is their only hope for the future.

--
This light dinner is over.

boogi man

join:2001-11-13
Apo, AE
clubs:
·AT&T Southwest
·Clearwire Wireless
·Comcast

Morons

It's amazing to me the amount of ignorance that is displayed by former users of AOL. In life what i have found to be amazingly recurrent it was what my mom told me when i was young READ EVERYTHING and if you don't like what you're reading then don't agree to it. For those of you who consider yourselves to be "tech/web savvy" if you can't manage to surf through a proxy connection what kind of net junkie are you exactly? not much of one that's for sure. The funniest part of all of you guys' ignorance is that the membership fees are for a connection to their network not the internet itself there is a proxied connection as a benefit but that's not primarily what you are paying for. Some of the content found on AOL can be found online for free but not all of it most of the content comes from premium pay-type services that I'm sure a person could probably game the "free trial" for those serv if even offered outside of AOL which somethings aren't. But hey what do I know...

KF6HCD
Kindly Shut Your Noise Hole.
Premium
join:2003-01-31
Yucaipa, CA
·Verizon FIOS

Re: Morons

said by boogi man See Profile:
It's amazing to me the amount of ignorance that is displayed by former users of AOL. In life what i have found to be amazingly recurrent it was what my mom told me when i was young READ EVERYTHING and if you don't like what you're reading then don't agree to it. For those of you who consider yourselves to be "tech/web savvy" if you can't manage to surf through a proxy connection what kind of net junkie are you exactly? not much of one that's for sure. The funniest part of all of you guys' ignorance is that the membership fees are for a connection to their network not the internet itself there is a proxied connection as a benefit but that's not primarily what you are paying for. Some of the content found on AOL can be found online for free but not all of it most of the content comes from premium pay-type services that I'm sure a person could probably game the "free trial" for those serv if even offered outside of AOL which somethings aren't. But hey what do I know...

Speaking for myself, when I started with AOL, I DID read everything.

Over time, I grew weary of AOL's limitations. Being on their network was one thing, but I wanted more from my internet connection. Yes, I know they are a content provider and the irony is not lost on me about how they graciously offer me a connection to the internet.

Their increasing use of popups and more and more lost connections coupled with the price versus "other" connectivity options made me reevaluate my needs.

Many of the posters have given what I consider to be valid reasons for saying AOL is not a good ISP/Content Provider: billing, qualty of service, incessant, intrusive popups, and finally, customer service issues.
--
I once accidentally spilled spot remover on my dog and he disappeared. Take a look at these sites: »www.prepaidlegal.com/info/kfolsom (Pre-Paid Legal Memberships)»www.prepaidlegal.com/go/kfolsom (Business Opportunity)»www.folsomtech.com

KF6HCD
Kindly Shut Your Noise Hole.
Premium
join:2003-01-31
Yucaipa, CA
·Verizon FIOS


An example of a former user

My father in law had AOL for years(I should add that this is not intended to be a bash on AOL).

When we got DSL he wanted to keep AOL, so I set his machine up to access their network via TCP/IP, with "Bring your own access". At first he was impressed by the speed of the connect(who wouldn't Be?).

Over time, as he learned more about surfing, he came to realize he did not need AOL anymore. I spent a lot of time explaining "new" concepts to him: E-mail, internet explorer, loging on, IM, anti-virus, firewalls, etc. When he became adept at "doing his own thing", he did not want AOL any more. He learned that the AOL "content" was "beneath" his new-found skill level of surfing and even his own computer usage.

"I don't need to pay AOL to bring me this content," he said one day. He got on the phone with AOL (I got a kick out of what he said to the rep on the phone) and told them he was cancelling, no he didn't want to reconsider; he didn't need them any more. Then he said, "If you guys remove ANY more money from my account, even by mistake, I WILL sue. I know how you guys operate, and I will not be ripped off!" (I should add that I advised him this might be one of their many money making tricks)

AOL crept quietly away, and we have not heard from them since, with the exception of the constant stream of letters and setup disks in those shiny tins(crap, each and every one of them, IMO), but they have not drawn ANY more money from his account.

I learned this a long time ago: I can do better for myself in terms of internet connectivity; I can make better decisions about how my computer is configured and how to keep it lean. When my father in law learned this, he became a more savvy surfer.

I think that as people become more knowledgeable, there is a percentage who will naturally move away from AOL, and explore their own niche of the internet without the AOL network to keep them safe and secure. They realize that AOL is beneath their level, and move away when they realize they don't "Need" AOL any more. The is probably a percentage of people who are fine with that knowledge, but for whatever reason, stay with AOL. Personally, I got bored looking at the same interface.

AOL, IMO, is for computer and internet noobs who don't know any better. As long as there are noobs, the marketing department at AOL will have job security.
--
I once accidentally spilled spot remover on my dog and he disappeared. Take a look at these sites: »www.prepaidlegal.com/info/kfolsom (Pre-Paid Legal Memberships)»www.prepaidlegal.com/go/kfolsom (Business Opportunity)»www.folsomtech.com
Jenna9654

join:2003-04-17
Atlanta, GA

Sneaky AOL Tactics

My mother called me Saturday complaining about AOL. They signed her up for Broadband without her permission. Our best guess is she accidently clicked something in those evil pop ups that AOL uses before one can actually get online. Now, they are debiting her checking account directly for Broadband. If AOL doesn't fix it, she says she is going to the bank the close her account so AOL can never touch her again.

I have been trying to get her to give up AOL for two years and this may be what pushes her over the edge. Since she lives in Buffalo, NY, our plan is to have her switch to Verizon DSL over Christmas when I can be there to supervise the installion. Any alternative suggestions are appreciated, but trust me, AOL Broadband was never considered an option.

KF6HCD
Kindly Shut Your Noise Hole.
Premium
join:2003-01-31
Yucaipa, CA
·Verizon FIOS

Re: Sneaky AOL Tactics

said by Jenna9654 See Profile:
My mother called me Saturday complaining about AOL. They signed her up for Broadband without her permission. Our best guess is she accidently clicked something in those evil pop ups that AOL uses before one can actually get online. Now, they are debiting her checking account directly for Broadband. If AOL doesn't fix it, she says she is going to the bank the close her account so AOL can never touch her again.

I have been trying to get her to give up AOL for two years and this may be what pushes her over the edge. Since she lives in Buffalo, NY, our plan is to have her switch to Verizon DSL over Christmas when I can be there to supervise the installion. Any alternative suggestions are appreciated, but trust me, AOL Broadband was never considered an option.

Those "Evil Popups" are one of the reasons I left AOL.

ICK!
--
I once accidentally spilled spot remover on my dog and he disappeared. Take a look at these sites: »www.prepaidlegal.com/info/kfolsom (Pre-Paid Legal Memberships)»www.prepaidlegal.com/go/kfolsom (Business Opportunity)»www.folsomtech.com
Matt 2618

join:2003-11-19
Aurora, IL

Re: Sneaky AOL Tactics

Not to be rude or anything, but it was pretty stupid to put up with those AOL ad popups in the first place considering they can be totally turned off in the marketing prefs.

I could never understand why AOL users complain about those for years on end, and the solution is right there in front of them.

KF6HCD
Kindly Shut Your Noise Hole.
Premium
join:2003-01-31
Yucaipa, CA
·Verizon FIOS

Re: Sneaky AOL Tactics

said by Matt 2618 See Profile:
Not to be rude or anything, but it was pretty stupid to put up with those AOL ad popups in the first place considering they can be totally turned off in the marketing prefs.

I could never understand why AOL users complain about those for years on end, and the solution is right there in front of them.

Oh... yeah. Guess I forgot about that. I was a noob then, but not now. I still didn't like getting bumped off all the time; thanks for the refresher.
--
I once accidentally spilled spot remover on my dog and he disappeared. Take a look at these sites: »www.prepaidlegal.com/info/kfolsom (Pre-Paid Legal Memberships)»www.prepaidlegal.com/go/kfolsom (Business Opportunity)»www.folsomtech.com

paintref
TrainPlane Simulation Addict

join:2003-02-21
Houston, TX
clubs:

said by Jenna9654 See Profile:
I have been trying to get her to give up AOL for two years and this may be what pushes her over the edge. Since she lives in Buffalo, NY, our plan is to have her switch to Verizon DSL over Christmas when I can be there to supervise the installion. Any alternative suggestions are appreciated, but trust me, AOL Broadband was never considered an option.
Can't go wrong with Verizon DSL, ANYTHING is better than AOHell.

My dad had an account with AOL a few years ago, which I was using since we only had one computer. At the time they (AOL) were charging $21.95 for service. I found a local Dial-up ISP which charged $10/month and told my dad, he immediately went and switched..the quality of service of this Dial-up ISP was sooooooooooooooooo much better than AOHell.

As for me, I bought a new computer and went with Earthlink Cable through time warner...have had no major issues with it.
candicearts

join:2003-09-12
Brunswick, OH

AOL & Adelphia

We signed up for Adelphia Powerlink cable in August. Their E-mail system is horrible beyond belief. I had to swallow my pride and call to get AOL back just so I could have decent E-mail capability. Yes, AOL is really slow, but they bailed me out on the E-mails. Am looking to cancel Adelphia as soon as I can find a good dsl. Of course I will cancel AOL as well.

HotRodFoto
Premium
join:2003-04-19
Denver, CO

Re: AOL & Adelphia

why not just get a free pop email account? http;//www.gawab.com then u can keep Adeilphiz and ditch AOL.
sunny8294
Shqipe

join:2001-03-15
Localhost ;)

Dial up service.

wow!! I never knew that people still care about 56k dial up internet service. I guess talking about it is wasting of time and forget aOL

Varangian

join:2002-12-08
Collinsville, IL

Re: Dial up service.

I have to care about 56K ; I'm out of DSL range and I wouldn't trust Charter to open a jar of pickles that was already open.
sunny8294
Shqipe

join:2001-03-15
Localhost ;)

1 edit
ooops! sorry, i feel for ya man

Rob Fro

@aol.com

AOL issue

I deal with AOL broadband on a daily basis. No matter what the problem is they blame the cable company and/or the telephone company for connection isssues.

For instance, I went to a customers house that said his aol 9.0 was moving slower than dial up. Well when I tried to open 9.0, it took 15 minutes just to get to the login screen, software issue??? Yeah i think so! I then went to his 8.0plus the software came right up and i was online at blazing broadband speeds. But who did AOHell blame???? Us the cable provider!!!! AOL SUCKS AND IS THE LAMEST ISP IN THE WORLD!
Thanks for this thread on how AOL can mess up but never seems to be held for there actions. Hense is why AOL is no longer its own company, and is now a subsiderary of Time Warner Inc. LMAO they are equal to HBO now in the Time Warner Family. Thats pretty sad.

WAY TO GO STEVE CASE! you moron!

By no means is my post to reflect anything but my OPINION and Broadbands Reports not responsible for anything i have said.

Rob F.
PC TECH
SOME CABLE COMPANY

boogi man

join:2001-11-13
Apo, AE
clubs:

Re: AOL issue

Rob Fro
anonymous
proxy.aol.com

note the connection used

avantare
Go Tribe

join:2000-02-16
Farmington, MI
For more "fun" please see: »www.aolsucks.org

Chuck

mrchris
We don't miss you Bush
Premium
join:2002-10-01
North Babylon, NY

More fun

»www.nomoreaolcds.com
Forums » You've Got....Problemspage: 1 · 2


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