More Invisible LimitsRogers, Comcast fail to define caps
(
old news - 04:44PM Wednesday Oct 01 2003)
tags: bandwidth · cable Rogers, like Comcast, begins taking action against 'bandwidth hogs' without clearly defining what constitutes excessive use. -
Though we've been talking about invisible bandwidth caps for
some time on both our front page and in our forums, Comcast's recent decision to
suspend the account of one 'bandwidth hog' without clearly explaining the limits
finally hit the mainstream tech media. That's in part thanks to
this letter that has been making the rounds; leading most users to the same inevitable conclusion: How can a user avoid using too much bandwidth if they aren't told what the limits are?
One user writes in, informing us that according the Canadian National Post's Financial section, Rogers Cable is implementing its "Reasonable Use" policy to suspend subscribers' connections; but Rogers, like Comcast, is seemingly unwilling to spell out exactly what constitutes 'unreasonable' use. Rogers
Acceptable Use Policy explores the typical limitations of service, but is cryptic on the issue of bandwidth, saying only
"You must comply with the then current bandwidth, data storage and other limitations on the Service(s)".
Rogers has been considering hard-caps
for some time, but has yet to issue an official statement on the matter. So far, members of our
Rogers forum have not confirmed that the company is taking action against bandwidth abusers.