 Cheeze It
join:2002-04-02
Denver, CO | I wish I wish Verizon was over here....or maybe roadrunner, but yeah, Verizon DSL would be nice. 1500/384 for 30$ a month is a good deal. | |
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Verizonvictim
@aol.com
| Re: I wish You don't want Verizon. Their customer service is useless. If you're lucky enough to get the service running, it's fine. But don't ever try to change anything or move your account. They'll give you the run-around like crazy, tell you lie after lie, then stall and hope you go somewhere else. They are not interested in your business. They tell you to wait six days for your old line to clear, then say you have to wait 12 more days while they "prep" your new line, then tell you to wait 3 days after that to call them, then say if you're not connected by then, call them back after another 8 days. If not connected by then, well, start the process over again. That's what happened to me after being told that moving my account to a new line would be "no problem at all." After a week of waiting, then hours on the phone, they finally and gleefully cancelled my account and told me to go somewhere else. | |
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Bhhhhaaaa
@goteborgenergi.se | Re: I wish I guess you are not too smart I've had Verizon for three years and never had a problem and always got the support I needed | |
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DJ Elbow
| Re: I wish I've had Verizon DSL for over a year without any problems after switching from RoadRunner (which had many problems in the 3 months I did have it.)
I'm moving in a month and called about switching the line, I was also told it would take 4 days for the line to clear, then 4 more days to prep the new line. Verizonvictim is correct for the most part. | |
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| | | DannyZ
Gentoo Fanboy
Premium
join:2003-01-29
Erie, PA
|  What tech support
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Join us! Powerlink User's Forum
[text was edited by author 2003-05-01 21:43:15] | |
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| | | jj nobody
join:2000-08-31
Lakeland, FL | Re: I wish I guess you are not too smart I've had Verizon for three years and never had a problem and always got the support I needed
i guess you're just trolling around, huh? | |
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ROCINANTE 2112
Original Member 007
join:1999-06-29
Hartsdale, NY
clubs: | That was common 3 years ago with Verizon.
It is now a solid, proven service.
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CRUNCH THIS!
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| spelosi1
join:2003-02-26
Franklin Park, NJ | It's actually still the 1.5/128 plan. I just called to verify. Still a good deal though. | |
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e97006
@involved.com
| You don't want Verizon DSL because their billing dept. is a joke..I've been fighting with them for over a year to correct charges that appear on my bill suddenly and everytime they state they've corrected it even gave me a confirmation # that it's been corrected etc. When i get my next bill still those charges appear. If i could have switched service i would have along time ago but i can only get Verizon DSL where i am now but luckily i'm moving and the new place has Comcast so well give them a try. | |
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| | shawn808
join:2003-05-05
Lansdale, PA
| Re: Verizon Stinks!! Best way to correct such constant issues is to write them a formal letter describing your problem. Then threaten to issue a complaint with the PUC (Public Utility Commission) of your state if no action is taken within 30 days. If Verizon gets too many complaints against them the PUC will start fining them, so they have quickly corrected any problem I had after doing this.
[text was edited by author 2003-05-05 18:20:35] | |
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RayW
Premium
join:2001-09-01
Layton, UT
clubs: | Wish Qwest would do this in Utah I am about 2-4K away from the RDSLAM  | |
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DHRacer
Fire Survivor
join:2000-10-10
Lake Arrowhead, CA
 ·Charter Pipeline
 ·Verizon west (ex G..
| It's finally good... It's finally good to see the benefits of competition.
I have always wanted the 1.5 down, but going from 39.99/mo to 59.99/mo, I couldn't justify the increase for the jump in bandwidth.
Now I can, especially since the price is now a decrease. And even if they claim I'm too far away to get the full 1.5, I will save $5 a month and that will be like 1-1/2 months free, compared to current pricing.
For those that are wondering, I was an early adopter when the price was 39.99, then it went up to 49.99, so I hoped I wouldn't get my price raised, and said nothing in hopes they wouldn't notice.
Yea Verizon! Now just waiting on the line check!
[text was edited by author 2003-05-01 15:15:24] | |
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vice8686
join:2000-10-13
Lancaster, CA | Re: Yawn... Same here. It's been 3 years and counting:( | |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| Re: Yawn... said by vice8686  :
Same here. It's been 3 years and counting:(
In the meantime, cable companies have been expanding high speed service in areas that DSL providers won't touch. If Verizon doesn't get with the program here, then they will go the way of AOL in very short order, especially if cable companies can provide a full featured service package containing cheap, reliable phone service and high speed internet access. People in my area (and quite a few others) have been dumped their second phone lines in droves once cable modems became available. If cable companies continue to expand into telecom the way they have been, then its lights out for the phone companies.
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Pissed off at traitorous, ungrateful musicians? Don't just boycott them! Trade their MP3s and really screw them over! | |
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vice8686
join:2000-10-13
Lancaster, CA | Re: Yawn... Then that's Verizon's problem. I got an email from Adelphia's corporate office last week informing me that they are in the 2nd stage of upgrading the area here. By the end of the year, service should be available. I can't wait:) | |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| Re: Yawn... said by vice8686 :
Then that's Verizon's problem.
I'm not shedding any tears for Verizon either. I dropped my second phone line the same day I got a cable modem. When the Verizon rep asked why, I told her very plainly it was because I couldn't get DSL and I had no need for second line anymore because of the cable modem. Verizon could have come out ahead financially (as the cost of the DSL more than outweighs the loss of the cost of the second phone line) if they had bothered to upgrade service... but oh well.
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Pissed off at traitorous, ungrateful musicians? Don't just boycott them! Trade their MP3s and really screw them over! | |
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wdoa
join:2001-10-16
Spencer, MA
·Verizon Online DSL
| Yup, here in Worcester, Ma only about half the city is elgible for DSL. Earlier today I called and asked if they have any plans to upgrade the rest of the city and make it in reach of DSL (2 years ago I was told Verizon was planning on making DSL availabe to 90% of their customers within 2 years), they replied there are no plans for any sort of expansion of the service. The only way this helps me is if Charter feels they need to be competitive with Verizon and drop the price from their outragous $59.95 for 1500/128. | |
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AlexNYC
join:2001-06-02
Edwards, CO
|  Verizon re-sellers are also upgrading
So if you are using a Verizon re-seller call them up and see what they say.
Alex | |
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gilseed
join:2001-06-27
Brooklyn, NY | Re: Verizon re-sellers are also upgrading i'm hoping they'll bump up the upload speeds as well, seeing how verizon's giving their customers 384kb. | |
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| apilosov
join:2002-12-27
Forest Hills, NY
| Pilosoft DSL (my company) is providing it for 39.95 with pass-through taxes. The end result is anywhere from 43$ to 47$ depending on your local area.
We are considering this an experiment in deviation from a 'flat-rate' pricing structure that most Verizon DSL resellers seem to employ. It seems hardly fair that ISP's profit margin on the same 49.95$ account in NY is 30% less than on the same account in NJ.
Re: 384k up: Verizon isn't giving their 34.95$ customers that speed. | |
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footballdude
Premium
join:2002-08-13
Imperial, MO | But Wait! But.. But.. This is an ILEC! It has to be an evil plot of some kind! | |
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| jethrogump
Premium
join:2001-03-02
Mesquite, TX | Re: But Wait! Bet your butt SBC will not match that deal. Its a good one even from verizon. | |
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| | | jethrogump
Premium
join:2001-03-02
Mesquite, TX
| Re: But Wait!
But on the Bush deal yeah President Bush is doing a good job with all he has to put up with and the financial mess left over from the booming last administration this economy started in 1998. Anyway the economics behind it are just a little to hard for many folks to understand.
Yes I voted for him and GOD BLESS George Bush darn I will in 2004 also.
Anyway come for a visit I am sure someone down here will happily give you a boot in the buttox or worse.:):) | |
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| | | jethrogump
Premium
join:2001-03-02
Mesquite, TX | Re: But Wait! They will not go below $30.00 in the near future no need to. | |
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zabes63
join:2003-04-05
Batavia, IL
| said by footballdude :
But.. But.. This is an ILEC! It has to be an evil plot of some kind!
You would think! but we have to cop to it and admit that on a day in early May, an ILEC did things right. Wish they were here in DSL wasteland. | |
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| | ELSE
join:2002-05-18
Honolulu, HI
| Re: But Wait!
Right now I am on Verizons basic (768/128) with their "Veriations" program paying $34.95/Mo.
Oh yeah I live in Hawaii so will this apply? If so then I will be calling Verizon this weekend! Great Insight! | |
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dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ | Qwest Qwest should do something like this. their DSL is sooooo sleepy (slow) 640/272. if verizon can do it so can Qwest.
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You can never be too rich, too thin or have too much Bandwidth | |
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| mezner1
join:2001-08-14
Layton, UT | Re: Qwest S*&t Qwest do some thing like I dont think so.
All I know for sure is that I will be telling Qwest to piss up rope in june when comcast bb is in my area. | |
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TrustedZero
join:2001-08-25
Claremont, CA
| Verizon This is great!! I called Verizon the other day to get upgraded to the 1.5/128 for $34, and they are upgrading my line next week. Comcast is upgrading their systems in my area, and I was going to drop my verizon dsl and get comcast cable 1.5/256 for $47. But now that Verizon has dropped the price to $34 and it is 1500/128 instead of 768/128, I am a very happy customer | |
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cat5guy
@verizon.n | Re: Verizon is this upgrade avail in NY?? Will you be bumped up automatically in the future if you dont call? | |
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rottnliver
@mindspring.com
| Re: Verizon You will still have your same package unless you call to get a different one. Verizon will only offer the new package to new customers, but will retain old customers with the old packages unless otherwise noted. Makes sense, why save you money, if you arent going to bother to make the call..........
Verizon rules | |
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Godspeeds
@verizon.ne
| VIVA Verizon I had a hard time with some of the verizon csr's. But....It is the untrained employees that give the company a bad name, not the employee but the manager to let them treat a customer the way that they do.
I had the 1.5mps for a year. My girlfriend and I wanted to part and so we canceled her phone and I called to get my number and 1.5mps back. Well...the first kid was prolly playing his gameboy because he said that verizon didnt offer it in my area! haha after almost passing out from not breathing i called right back, I received the run around for about a week because i was on a "new" line.WTF!
Finally I got ahold of a GOOD csr and tried to be as kind as I could with her. She helped me get back online with 768 for 34.95 a month. This took a month to do. I called tech support so they could build a dialer for me with winXP, the first girl was very pissy and did not like it when i told her that i was not seeing the screens she was describing and I ended the call because she was stressing me out. Called right back and a nice guy named chris got me connected within 4minutes. I told him about the girl and he just apoligized for her and basically snorted at me for complaining.hehe
The CSR's are not tech's by any means. They are the first tier trouble shooters, and are poorly trained.
Over the past 6 months though Ive been getting allot of really good good customer support from verizon as I think all those snooty kids are back in beer school. So if you need to call make sure its during school hours.haha
GGZ verizon!
oh ya. They are never down and my ping is consistent.
Adelphisuck...need i say more. =P | |
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| Turbonuim
join:2003-02-14
Los Angeles, CA
| Re: VIVA Verizon HELL YA! ... i used to be a Verizon customer.. still have the line which was splited for my dsl at the box.. howeever.. when adelphia came into my area with their 3000/128 witha promo for 6mo @ 19.99 , thereafter 40 bucks.. i cancled my 768 line with Verizon and went onboard with adelphia.. now . adelphia lowered their speed to 2000/256 and still at the same price?? .. well,, needless to say.. when my 6 mo promo ends wit no contract.. i am gonna drop my adelpia line and go back with Verizon.. i am only 1000ft from the Verizon CO i used to get 720/122 so i am well qualified ... good going Verizon.. u just got back a customer! ...lets hope this offer still lasts for me..
BTW>. forgot to add.. ever since i got Adelphia.. i have gone down many more times in 1 month than the 2 years i had verizon.. i was only down 2 times with Verizon in 2years.. everytime for about 1 hour at night.. pings and aviailibilty were consistant.. cant say that about Adelphia.
[text was edited by author 2003-05-02 03:12:51] | |
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rchdjellis
join:2001-01-14
Narberth, PA | IT WORKS!` Called in the upgrade 3 days ago!
Last test showed 1452/130!
Verizon Rocks! | |
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Thran
join:2002-01-05
Hibbing, MN
| not again I was there when qwest did this deal with msn. Qwest sold all there resadential users to MSN. It was horrid. I hate msn to this day. I dont know why all these companys keep mixing isps
EX. Qwest and msn, SBC and Yahoo. whats next? bell south and google? | |
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waqario
@155.43.x.x | qwest qwest is only good for big backbones for company servers. There customer dsl deals suck and are slow but they provide great stability and fast access to businesses. | |
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saint12
join:2001-10-10
Buffalo, NY | verizon customer since 99 | |
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investor1060
join:2005-07-26
San Antonio, TX
|  Holidays free calls no more
I am really disappointed at verizon, they are after making more $$$$ than satisfying their customers. Another thing I heard when i call them, "It is not in the contract you signed" It sound like when you sign, they got you, and that is not a good feeling.
Take care,
Investor1060  | |
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RBL
@dsl-w.verizon
|  Verizon DSL Service and Account I.D.
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Re: Verizon re-sellers are also upgrading
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