According to the San Francisco Chronicle, the paper has been getting swamped with complaints about SBC's heavy handed tactics in trying to switch customers to their new SBC/Yahoo cobranded broadband service. "Your current Internet service has been replaced with SBC Yahoo DSL," Says the SBC customer letter. "You need to take action now to keep your account current." While the switch is voluntary, SBC apparently isn't making that clear, and for many customers concerned about the privacy issues surrounding the Yahoo/SBC marketing smorgasbord, they feel the switch does little more than put them in a lottery for additional unwanted sales pitches.