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AOL: From Dunce to Destiny
Press pulls 180 on AOL's broadband future
(old news - 03:49PM Monday Aug 26 2002)
tags: business · cable
With the recent deal with AT&T, AOL has gone from media whipping boy to the next great broadband hope all in the space of about a week. At the core of this recent optimism is the portion of the 9 billion dollar deal that allows AOL access to what will be the nation's largest cable network. The New York Times (free registration required) takes a look at AOL's agreement with Comcast in more detail. Customers under the deal will receive tech support, installation, and their bill all from Comcast. In turn, when a customer buys a product via the AOL service, Comcast will get a cut of that revenue.

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Forums » AOL: From Dunce to Destiny
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Post a:
reever2

join:2002-07-06
Whippany, NJ

Maybe...

Maybe AOL will actually put that network to good use instead of turning it into crap like comcast has

xdeadhead
220, 221, Whatever It Takes.
Premium
join:2000-11-08
Mechanicsburg, PA

Re: Maybe...

i think you know that answer already.

Sethanon31a



Comcast to supply the tech support.. the Earth is doomed... I've had 5 visits in 10 days from their "experts" who have blamed the slow Internet speed and faults with the digital TV service on everything from the internal (in-house) cabling to an invasion from Mars.. (well, almost..) for their crap service.. you phone, you wait, you select from the menu, and then get some hick who tells you that you have selected the wrong option... then you get the right option (from the wrong menu) and they tell you they cannot help, nor put you thru to someone who can / will, you (their customer don't forget) MUST phone again, and again, and again... When you finally get through and tell them a 6th visit is not on (half day work lost each time) they tell you you MUST learn the art of patience. So, the crappiest content provider joins the crappiest cable service... hmmm where did I put that set of semaphore flags.. it was quicker, and good exercise to boot...

PS When I complained about the fact that the TV Info was down for 48 hours, they suggested I stopped complaining and bought a TV Guide mag!!!!!!! Perhaps when our boys have finished getting the Afghans they could do something about Comcast??????

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
AOL already has a "captive" audience in the form of Time Warner Cable. Why don't they try this experiment on them first?
--
Proud to be an American infidel.

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

As long as...

Comcast doesn't force me to use AOL I do not care. Otherwise, I would really hate to have to drop Comcast and go back to dialup.
--
Proud to be an American infidel.

phxmark
What Country Are We Living In?

join:2000-12-27
Glendale, AZ

Re: As long as...

Then I guess it won't be like Microsoft forcing everyone that was a QWorst.net customer to use the MSN client when MSN took over all the QWorst customers.

We shall see.

AOL, turning you broadband connection to dialup, cause you hafta use the AOL bloatware client.
--
Where am I?

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

Re: As long as...

said by phxmark:
We shall see.
I won't stand for it, even if it meant going back to dialup. I will not subsidize nor will I tolerate crappy service from any company. I lived with dialup for nearly 10 years and broadband for 4 months. If push came to shove, then its their loss, not mine.
--
Proud to be an American infidel.

sream
Premium
join:2002-08-17
Portage, MI
·link2voip
·voip.ms

said by phxmark:
Then I guess it won't be like Microsoft forcing everyone that was a QWorst.net customer to use the MSN client when MSN took over all the QWorst customers.

We shall see.

AOL, turning you broadband connection to dialup, cause you hafta use the AOL bloatware client.

Um, you actually don't have to use the MSN client for anything. That is just MSN disinformation. I ran for 6 months and never installed the MSN browser.

Scott

SlasherX$
Premium
join:2001-08-17
Anaheim, CA

Good thing

This is an extremely good thing for you guys. You could possibly get RoadRunner or Earthlink cable. These isps have a faster u/d rate. This will force comcast to implement higher caps, as most people would instantly choose RoadRunner or Earthlink cable. So be happy. If this doesn't happen, then basically comcast is setting themselves up for an implosion.

xdeadhead
220, 221, Whatever It Takes.
Premium
join:2000-11-08
Mechanicsburg, PA
·Verizon FIOS
·Comcast


Re: Good thing

by extremely good you mean like getting a venereal disease, right? last time i checked, there is nothing in the way of regulation from the FCC that is going to make comcast open its lines to different providers like the telcos have been forced to do. so exactly how is them bringing 30 million ao hell users to our network a good thing for us? do tell. please. and if you think they wont spread out those 30 million users over their newly acquired network to give some relief to their own networks ive got some of that ocean front property in arizona for you.
--
"so you say you want revolution?"
-Lennon/McCartney

[text was edited by author 2002-08-26 16:49:49]

SlasherX$
Premium
join:2001-08-17
Anaheim, CA

Re: Good thing

Well that's how I saw the deal was going to work. Otherwise, you are going to get a shaft in the rear.

xdeadhead
220, 221, Whatever It Takes.
Premium
join:2000-11-08
Mechanicsburg, PA

Re: Good thing

i already have comcast with no choice or option for any other provider. i get shafted every day.
--
"so you say you want revolution?"-Lennon/McCartney

Sethanon31a



Re: Good thing

Shafted every day.. lucky you! I get shafted by Comcast (Compost?) every hour of every day..... They would not recognise customer service if they fell over it! What is more insulting than sitting on hold for 37 minutes hearing their publicity crap about all the fine shows I can see, when I'm phoning to say the service has failed again...? A bit like phoning the hospital after a miscarriage and being told about strollers and school fees plans..

Customer sensitivity? FORGET IT. I've lived in Europe for many years, and the difference in attitude is amazing... they actually seem to CARE about the people who pay their wages!!! Their services are regulated and must reach a minimum standard to maintain their licenses... Their minimum has never been less than Comcast's maximum!!!!

Hmmmm, Comcast should re-name themselves Compost! After all, they are sh*t!!!!

alex4life
Alex4life
Premium
join:2001-06-22
Delta, BC

Re: Good thing

Next thing you know, tech support will be an add on fee you can choose to get when you purchase. Or they should cut out tech support entirely, and see what happens.
--
"Nothing fits better than a dead man's shirt" -Jimmy James. Drop by the Canadian Forum!
2farfromCO7

join:2000-10-14
Farmington, MI

Shafted every day, from Plymouth? You live in the cable capital of the world. I know 4 people who moved to Plymouth solely because of your world-class cable deal. You've had cable modems since like 1996, and have your basic cable rates even crossed the $30/month barrier yet?? Ours, in Farmington Hills crossed that barrier in 1996. We were blackmailed by Time Warner for 4 years just to get cable modems while being charged far higher cable rates than you. If I lived in Plymouth, I wouldn't even consider satellite TV, no matter what the promotion. Does anybody actually have it there?? You people are living in the lap of luxury with your cable deal. I would call up Comcast every day just to thank them for being such a tremendous cable company if I lived in your city.

sethanon31a



Re: Good thing

You are right... you WOULD phone up Comcast every day (and spend hours on hold or being shunted around their could not care less call centers...) to ask why you are paying for 1.5Mb and getting 384K.... If you work out the dollar/ kbps bandwidth you might even find Time Warner were better... and now Comcast may sign a deal with...? AOL Time Warner... Welcome home America... !!!
2farfromCO7

join:2000-10-14
Farmington, MI

Re: Good thing

So back in 1997 if you had the choice between being stuck at 56k until 2001 or having a cable modem immediately, but you knew it would slow down in 4 years, you would have rather had nothing for 4 yeas??? Yeah right. You would've been mad as hell. Who cares about AOL the ISP signing a deal with Comcast. Cable is a local service who value and quality are determined solely by the economies of scale at the local level. 2 cable districts will never have anything in common. Time Warner in Michigan is the worst district they have for customer value. Comcast in Michigan is by far the best district they have. Anytime Comcast rips somebody off in Michigan it's front page headlines in the Detroit News and Free Press. When Time Warner does the same it's hidden in the back page. That fear of being trashed is the greatest consumer protection anyone can have. I have to make my own fear by ruthlessly terrorizing all Time Warner management. I have to make up for everybody else's lack of coverage. I alone forced them to drop their $85/month cable modem rippoff of non-cable customers which was about 40% higher than any other city in the nation was paying for cable modems for residential users.

dnoyeB
Ferrous Phallus

join:2000-10-09
Southfield, MI

Re: Good thing

I remeber those days. Plymouth and a few burbs in that area were the only ones around here with cable modems. I remember following it all on www.boardwatch.com. Thats a long time ago...

But its here now so they should demand quality service. If they make the best worse, how much more so for the rest of us?
--
dnoyeB
"Then said I, Wisdom [is] better than strength: nevertheless the poor man's wisdom [is] despised, and his words are not heard. " Ecclesiastes 9:16

Count Hogula$
Notorious Dog
Premium
join:2002-06-19
Corona, CA

Meanwhile those same bastards what to obey some regulations calling TOS violations "theft of service". If they want government protections...they should be paying the price of admission in the form of regulation.
--
The democracy will cease to exist when you take away from those who are willing to work and give to those who would not. -Thomas Jefferson

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

said by SlasherX:
These isps have a faster u/d rate. This will force comcast to implement higher caps, as most people would instantly choose RoadRunner or Earthlink cable.
I don't think it would work this way. A friend of mine had Earthlink DSL and even though he was paying for 1.5Mbps down (I don't remember the upload speed), Verizon capped him at 640K down and 90 up. His service would also be cut off from 8pm to midnight every night. Oddly enough, that didn't happen when he subscribed to DSL through Verizon Online
--
Proud to be an American infidel.

xdeadhead
220, 221, Whatever It Takes.
Premium
join:2000-11-08
Mechanicsburg, PA
·Verizon FIOS
·Comcast


Re: Good thing

what they never tell you is while they try and provide 1.5 down on earthstink dsl, the verizon agreement with them is only to provide 768 down/90 up. go ahead call your earthlink rep. ask them. they promise you one thing to hook you, knowing full well the ilec they use to provide service only provisions their lines at 768. who is lying to whom? besides, we're talking cable, not dsl.
--
"so you say you want revolution?"
-Lennon/McCartney

[text was edited by author 2002-08-26 17:15:29]

SlasherX$
Premium
join:2001-08-17
Anaheim, CA

Re: Good thing

The concept is the same, and his point is valid. I'd never fall for that scam thank god. Of course there's a worse evil, Pacific Bell (I can start talking about them and end up throwing bottles).
2farfromCO7

join:2000-10-14
Farmington, MI

Re: Good thing

Are you bashing PerfectBell(I mean PacBell). Don't you guys have a CO every square mile, nobody is more than 8000ft from one.? I hear the phone lines are made of gold in the Silicon Valley

bklynite
Premium
join:2001-03-18
Brooklyn, NY
clubs:
odd... i'm rated at 1520/384 on Earthlink DSL via VERIZON.

I just think Verizon is too lazy when it comes to some consumers on Earthlink.
--
Bart: Dad, you killed the Zombie Flanders! Homer: He was a zombie?

djrobx

join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable

Nope. Earthlink's speeds over other cable MSO's are whatever those MSO's want to offer. For example, Earthlink over AT&T would be 1500/256, Earthlink over Charter is 768/128 (such as Glendale, CA).

It's not unlike getting different DSL caps from the same ISP over the various 'LEC's, ELN over Covad is 1500/384 versus ELN over Verizon at 768/128.

-- Rob
RayW
Premium
join:2001-09-01
Layton, UT
clubs:

How much money was paid for this news?

And can I get some of it? I will say AOL is great too if you pay me enough
--
I am not lost, I find myself every time.
elboomboom

join:2002-01-27
El Cajon, CA

Get Real................

Ao-Hell will alwayz be everyone's whipping boy........They suck..........

pupowski
Premium
join:2002-03-22
Vancouver, WA
·Clearwire Wireless
·Cricket Broadband
·Comcast Formerly ..

Regulate Cable

AOL's content and 30 million customers give it leverage with Cable, RBOC's, and other carriers in need of both. The common carrier broadband model has arrived, for AOL, Earthlink, and MSN, that is. Smaller ISP's may not fare so well,or consumers, without some oversight. The industry is long overdue for regulation,and parity with RBOC's should be part of the program.
--
Trust the Constitution, not the administration.

xdeadhead
220, 221, Whatever It Takes.
Premium
join:2000-11-08
Mechanicsburg, PA

Re: Regulate Cable

hell yeah
SoWhat286

join:2000-07-21
Tulsa, OK

Re: Regulate Cable

I don't think it will happen since they were deregulated in the 90's.

c-ya

pupowski
Premium
join:2002-03-22
Vancouver, WA
·Clearwire Wireless
·Cricket Broadband
·Comcast Formerly ..

Re: Regulate Cable

said by Orig_SoWhat:
I don't think it will happen since they were deregulated in the 90's.
Wrong! Cable narrowly avoided regulation by an angry Congress in the early 90's , because broadcast TV was a viable competitor, and no essential service was involved. That is no longer true, with broadcast TV withering, and cable selling phone service.
--
Trust the Constitution, not the administration.
SoWhat286

join:2000-07-21
Tulsa, OK

Re: Regulate Cable

My bad. I was thinking backwards.
1992 Cable Act of 1992 effectively "reregulates" cable.

Count Hogula$
Notorious Dog
Premium
join:2002-06-19
Corona, CA

They should be regulated so long as they try to claim "CATV" protections for their data service in terms of TOS violations being "theft of service". One or the other cable guys. If they want to benefit from government protections then they should be subject to the regulations like their competitors.
--
The democracy will cease to exist when you take away from those who are willing to work and give to those who would not. -Thomas Jefferson

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

said by pupowski:
The industry is long overdue for regulation,and parity with RBOC's should be part of the program.
I don't think this will work... if the government were to regulate, then the companies would ensure the regulation were written to favor them.

The only way to make these companies listen is to stop feeding them. Quit paying for crappy service and it will go away. As long as people keep paying for crappy service, there is no incentive for a company to provide better service.
--
Proud to be an American infidel.

See 6 replies to this post
Dime
The Original X
Premium
join:2002-05-14
Findlay, OH

?

n/m i figued it out
[text was edited by author 2002-08-27 18:18:13]
mchilders

join:2001-12-27
Converse, TX
·AT&T Southwest

There is an option to cable monopoly

Get Satellite, It works great, costs less than cable and does not feed the cable company. If all the customers left for satellite, they would notice. Directv takes care of their customers too, if the reciever quits, they overnight a new one for free, warranty or not. For the internet- there is satellite for that as well, if you dont like the cost of high-speed satellite, then you've still got the option of getting only that from the cable company or even better -DSL if its avail. But at least for the tv why not pay less and get more, and never have to buy the tv guide because the digital cable guide service is out.

Jitterbug6

join:2002-03-29
Harrison, MI


Re: There is an option to cable monopoly

Oh no you don't. I have a two way satellite and it does not work all that great. It has a upload speed of 35-40 at best, weather over the center where they transmit from (NOC) or over your house can put you out of business, and last but not least they have this thing called FAP [fair access policy] and you can only download like 160mb in 4 hours or all of a sudden you drop to 14,400 modem speeds. No getting the latest Linux over the internet for you. [in one piece anyway]
You can not use it for games because of the latency problem (big time 700-1150ms ping times). Hughes has the worst TS on the earth.
And one last thing. Are you ready to spend over $700 just for hardware? Go to the satellite forum and read some threads.
Satellite is only for people that do not have the cable or DSL option.
--
Direcway SRS 4.0.3.9 Win XP Pro host/and clients satmex5 1070 proxy off AMD 2000+ 512ddr

[text was edited by author 2002-08-29 01:43:54]

Jitterbug6

join:2002-03-29
Harrison, MI

Re: There is an option to cable monopoly

Oh yea. It cost $60 a month to have it, so it is not cheaper.

gigahurtz
Premium
join:2001-10-20
Palm Coast, FL
clubs:

Why dont you just...

Here's an idea, why dont you just cancel ComCast and go with dialup?
Forums » AOL: From Dunce to Destiny


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