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<title>Telus forum - dslreports.com community</title>
<link>http://www.dslreports.com/forum/telus</link>
<description>Telus forum current topics</description>
<language>en</language>
<copyright>Copyright 2007, dslreports.com</copyright>
<pubDate>Sat, 25 May 2013 08:49:04 EDT</pubDate>
<lastBuildDate>Sat, 25 May 2013 08:49:04 EDT</lastBuildDate>

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<item>
<title>disable Wi-Fi at night on Actiontec v1000h?</title>
<link>http://www.dslreports.com/forum/remark,28320593</link>
<description><![CDATA[Hi, is there a way to schedule Wi-Fi on and off times?

I'd like to disable Wi-Fi at 1am then have it come back on a 8am in the morning]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28320593</guid>
<pubDate>2013-05-24 20:14:55</pubDate>
</item>

<item>
<title>Optik  50</title>
<link>http://www.dslreports.com/forum/remark,28321172</link>
<description><![CDATA[I have Optic high speed turbo (internet and TV) right now. If I go for the 50 Mbps plan do I use the same router? Presently I have the Actiontec V1000h.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28321172</guid>
<pubDate>2013-05-25 00:05:41</pubDate>
</item>

<item>
<title>[BC] Question about video streaming site in Asia</title>
<link>http://www.dslreports.com/forum/remark,28318221</link>
<description><![CDATA[I am currently using the 25M plan from Telus and my neighbor is on 6M Telus plan, both non-optik.

So my problem is when I am using my 25M internet (wifi) to stream video from Youku (China version of Youtube), I get around 20kbps as shown in the screenshot.

The weird thing is that, when I connect to my neighbor's 6M Telus through wifi (his router is farther away from my PC, with more walls in between, thus higher ping and weaker signal strength), I can load the same video at 112kbps.

We are both using the same gateway Actiontec V1000H. The only differences I can think of is my computer being closer to my own gateway and having an higher speed of 25M. But strangely my neighbor 6M internet with weaker signal yields a higher speed.

Does anyone know why I get this lower speed even though I am on a higher speed profile and both are from the same ISP Telus?

Would appreciate if someone from Telus or someone who knows about this sort of stuff can help me.

Thanks in advance.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28318221</guid>
<pubDate>2013-05-24 02:18:12</pubDate>
</item>

<item>
<title>Any high speed 50 users without optic tv</title>
<link>http://www.dslreports.com/forum/remark,28317312</link>
<description><![CDATA[today telus told me loop bonding was only available in my area if i had optic tv, then i asked, are there people getting the high speed 50 without optik tv, and the girl replied that she did not believe so, but she wasnt positive, curious if everyone on here has optik tv aswell or what, cause i definitely aint getting that and i feel offending knowing in order to get better internet i needa buy there tv services, thats the definition of bs]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28317312</guid>
<pubDate>2013-05-23 19:47:06</pubDate>
</item>

<item>
<title>[AB] Dog slow in SE Calgary</title>
<link>http://www.dslreports.com/forum/remark,28319706</link>
<description><![CDATA[SpeedTest.net

Ping 2061ms
Download Speed 0.17Mbps
Upload Speed 0.18 Mbps

Any ideas before I call and ask what the heck is going on?  I'm going to go and power cycle the router etc and see if that helps.

Thanks
--
Vendor: Author of Link Logger which is a traffic analysis and firewall logging tool]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28319706</guid>
<pubDate>2013-05-24 14:40:07</pubDate>
</item>

<item>
<title>[BC] Register Device page down?</title>
<link>http://www.dslreports.com/forum/remark,28318240</link>
<description><![CDATA[Hi, I'm trying to access the register device page, such as:

https://registerdevice.telus.com/login/login.do?action=login
https://oca.bc.hsia.telus.net/login/login.do?action=login

but I couldn't get in.

I was able to login to the account page to see the billing, etc, but when I click on the register device page, it asked for username and password again.  Then it would say the password is invalid.

I've called telus and they didn't know why.  They've even reset the password for me but I still couldn't log in.

Does anybody have the same issue or is there other ways to register a new MAC address?

Thanks.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28318240</guid>
<pubDate>2013-05-24 02:43:32</pubDate>
</item>

<item>
<title>ALU and Telus Internet 50</title>
<link>http://www.dslreports.com/forum/remark,28314494</link>
<description><![CDATA[Hi,

I got switched from High Speed 25 to 50 today and with my existing ALU setup I got consistent 25/3 on the 25, now I get 25-27/10 (wired). Is there any known issue with the ALU not allowing me to get higher download or is something else wrong? 

Thanks for all input.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28314494</guid>
<pubDate>2013-05-22 23:44:36</pubDate>
</item>

<item>
<title>IP addressing</title>
<link>http://www.dslreports.com/forum/remark,28306039</link>
<description><![CDATA[Two questions:

I have the actiontec V1000h router and one PVR and one setup box. On the advanced setup page and then to IP addressing I notice the PVR and the setup box are both added on the DHCP reservation list, but both addresses given are outside the DHCP range, is this okay.

My next question: My Xbox 360 is wired to modem never wireless and on the Xbox network setup page it confirms it is wired, but on my router's home page the Xbox shows up as wireless so then I go to mac address control in the router and deny wireless access to the Xbox and then it will show up as Ethernet. Is it the router?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28306039</guid>
<pubDate>2013-05-20 09:59:44</pubDate>
</item>

<item>
<title>[AB] Can&#x27;t connect to Wireless network</title>
<link>http://www.dslreports.com/forum/remark,28312673</link>
<description><![CDATA[I have an Actiontec V1000H and just bought a new laptop with Windows 8. When wired it connects to the Internet fine, but won't work on wireless. Every other device we have we simply connect to our WiFi network using the password, but this won't connect. Is there something we have to do with Windows 8 or the modem?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28312673</guid>
<pubDate>2013-05-22 14:04:31</pubDate>
</item>

<item>
<title>[ALL] Telus Internet 50 experience</title>
<link>http://www.dslreports.com/forum/remark,28100015</link>
<description><![CDATA[Hi Folks, new here.

UPDATE Mar 14:
SHOCK!!! After 24 hours of flawless internet service, I received a call from the same Telus tech (see below) to verify that my connection was good and that I am happy. IMPRESSIVE I must say!

AS POSTED ON MAR 13:

History:
I want to document my experience with TELUS for the last 1 week or so. I am/was a true SHAW customer for the last 7 years, Internet and Phone. I had the BB50 with Shaw, however, in the last few years I jumped from $85 a month to $105 for the same service without changes. So, thanks SHAW, you are no more, sort off ...

Recent events:
After reading online in forums, I found out, that TELUS was offering a Internet 50 plan (50/10) over fiber. So I called TELUS and inquired, if it is available in my area (I life in Edmonton, South Side, rather new neighborhood). So I ordered the Internet 50.

First encounter:
Telus tech came out (nice friendly guy) today (march 13). He terminated/spliced the fiber and installed a Alcatel ONT (Alcatel I-240G-B) right in my basement. From the ONT I connected direct into my Netgear Router. The tech had an Actiontec modem/router, however, I do not use it (have no TV).

EDIT: The Actiontec is a V1000H.

What happened after:
The service was not quite working for the first 4 hours due to a QoS problem in their equipment. Called Tech support and got a smart guy who looked into the problem. He told me, that they needed to apply a temp fix to get me going, and will do the actual fix in the next 1 or 2 days. All right, no harm done. After rebooting my router the temp fix worked and I had 50+/10+ speeds. About 3 hours later, the same tech called me back and told me, that the fix was applied and I needed to reboot my router, IMPRESSIVE, Telus is actually calling me back. I was impressed.
Rebooted the router and everything works.

Here is a speedtest: http://www.speedtest.net/result/2572134696.png

IMPRESSIVE! So far so good. The experience from signup to actual install was very smooth and good.

I will keep this post updated as I have more experience with this service.

BTW, the download cap is 400GB and SOFTCAP (CAP is not enforeced, I specifically asked before I signed up, and the info is approx 1 week old) and I pay $45 for the first 6 month.

So long,

Eddi1984

EDIT: THIS WAS ALSO POSTED IN THE REVIEW SECTION. I WILL KEEP ON ADDING INFO HERE (SINCE I WILL NOT BE ABLE TO EDIT THIS POST AFTER A FEW DAYS TIME) AND WILL TRY TO KEEP THE REVIEW ALSO UP TO DATE WITH EVENTS, IF THEY HAPPEN.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28100015</guid>
<pubDate>2013-03-13 22:06:30</pubDate>
</item>

<item>
<title>[BC] Is Telus actually enforcing the caps right now?</title>
<link>http://www.dslreports.com/forum/remark,28303904</link>
<description><![CDATA[as the title states,  is Telus actually attempting to enforce the current data caps? ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28303904</guid>
<pubDate>2013-05-19 07:38:58</pubDate>
</item>

<item>
<title>Telus 50mbps</title>
<link>http://www.dslreports.com/forum/remark,28293716</link>
<description><![CDATA[Hey guys.. i'm from Richmond BC and i just upgraded my optik 25 mbps internet to the 50mbps! :) I'm actually very happy.. Getting 45-50mbps download and upload speed is around 8-9mbps  :)

They upgraded my router to the v2000h from v1000h.. the v2000h apparently uses 2 phone line and that is how my was configured...

My question is regarding the WIFI.. when devices connected to the WIFI.. what are the typical download speed am i suppose to get?

I was trying my phone, desktop that is connected using wifi and laptop with wifi.. Download speeds i'm getting is around 10-15mbps while the upload speed goes up to 8-9mbps.. Is it suppose to be like that or there's something wrong? With wired connection im getting the max download speed but for wifi its pretty slow.. Before when i was on 25mbps. .i think my wifi downlaod speed is also around 10-15mbps.. upgrading to 50mbps should make the download speed double right? 

Any help or advice would be appreciated

Thanks!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28293716</guid>
<pubDate>2013-05-15 15:55:31</pubDate>
</item>

<item>
<title>[BC] TELUS Optik - STB + Computer Connection?</title>
<link>http://www.dslreports.com/forum/remark,28305880</link>
<description><![CDATA[I have GB LAN at home and solid wireless. One of the drops has our main family computer but we want to put STB there. Do the STBs have a way to toggle between watching Optik TV - OR - using the computer on LAN for normal internet access? Planning to get 30" LED with HDMI and DVI ports. I figured if it's on wired LAN it should be able to switch?? I would prefer not to have to move the computer...]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28305880</guid>
<pubDate>2013-05-20 08:40:42</pubDate>
</item>

<item>
<title>[Mobility] offTopic but relevant: Telus buying mobilicity for 38</title>
<link>http://www.dslreports.com/forum/remark,28296547</link>
<description><![CDATA[What do you guys think? hopefully crtc bans the sale? or embrace with open arms....]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28296547</guid>
<pubDate>2013-05-16 13:27:32</pubDate>
</item>

<item>
<title>[BC] House-wide VPN connection with Actiontec V1000H?</title>
<link>http://www.dslreports.com/forum/remark,28291896</link>
<description><![CDATA[I just got a VPN account with PIA. Is it possible to configure the Actiontec V1000H so that all devices in the house connect to the internet via the VPN? Even better would be for my AppleTV to be "perma-connected" to the VPN, while leaving me the option of connecting to the VPN on my other devices as needed.

I'm not a techie and I didn't see any easy way to do this when I logged into the Actiontec.

Thanks in advance. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28291896</guid>
<pubDate>2013-05-15 02:01:38</pubDate>
</item>

<item>
<title>[QC] Forfaits cellulaires</title>
<link>http://www.dslreports.com/forum/remark,28275922</link>
<description><![CDATA[Est-ce que vous avez entendu parl&eacute; de nouveaux forfait pour comp&eacute;titionner Vid&eacute;otron et Rogers ? 

Parce que pr&eacute;sentement, ils sont vraiment cher comparativement &agrave; ces derniers -_-]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28275922</guid>
<pubDate>2013-05-09 13:17:11</pubDate>
</item>

<item>
<title>[BC] Telus Cancellation Policy</title>
<link>http://www.dslreports.com/forum/remark,28230154</link>
<description><![CDATA[My girlfriend and I both have Telus OptikTV and signed a 3 year contract starting Dec 2011. Now we are moving in together and seems that there is no way out of one of the contracts but to pay the cancellation fee or find someone who will take over one of the contracts. I even offered to add on the remaining terms from one contract to the existing contract but seems it is not possible. Any recommendation or advice!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28230154</guid>
<pubDate>2013-04-23 20:54:32</pubDate>
</item>

<item>
<title>Telus Internet 50 - Why only &#x22;Up to 2.5 Mbps upload speed&#x22;</title>
<link>http://www.dslreports.com/forum/remark,28285192</link>
<description><![CDATA[I just looked on telus.com to see if I could get Telus Internet 50. According to the website, I can get it but the description says "20 to 50 Mbps download speed, Up to 2.5 Mbps upload speed". I thought the upload speed was supposed to be 10 Mbps. Is this a recent change or is it specific to my location?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,28285192</guid>
<pubDate>2013-05-12 23:25:52</pubDate>
</item>

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