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Comments in response to »Review of Skybeam.net by buelatfb by buelatfb See Profile

Jack Mueller

@qwest.net

Skybeam Sucks

I was transferred from GWE.net to Skybeam.

What is this? No tech support, now the webmail is down,
I get a bogus notice that makes no sense.

This is clearly a financial instrument of funded takeovers
of smaller ISP's w/out the mission or infrastructure to
support customers.

I'm going elsewhere, hope the investors lose
their cynical bundle.

Jack Mueller
jackmueller@gwe.net

sheriinlongmont

@skybeam.com

Skybeam is totally the worst

When Mesa had it everything was great. Since Skybeam took over I have daily outages, long hold times and over the past two weeks I've stopped being able to go to a lot of websites, msn.com as one of them. I am a home based business so this is a huge problem for me. Unfortunately, I have no options but wireless. I never, never thought I would say this, but Skybeam is worst than Qwest in every way shape or form. If you have other options, I HIGHLY recommend going with someone else. You will not be happy with Skybeam.

Online4Life

@skybeam.com

Skybeam - Great Price

We have our phone service and internet connection with Skybeam and love it. The man who installed our service was wonderful and when we called technical support to setup our email they were very nice and professional. I've told my neighbors about the service and they enjoy it as well. We dont miss spending the extra high phone bills!
Bahnzo

join:2002-08-09
Loveland, CO
·LPBroadband
·Skybeam.net

Re: Skybeam - Great Price

The above reply is either someone who has no idea what internet service should be like, or an employee of Skybeam.

11pm on a Saturday, and here's what Skybeam's service looks like:

»www.speedtest.net/result/569876523.png

Computing statistics for 100 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct
1 2ms 0/ 100 = 0% 0/ 100 = 0% 10.0.1.1
2 58ms 21/ 100 = 21% 2/ 100 = 2% 10.9.64.2
3 63ms 22/ 100 = 22% 3/ 100 = 3% 1-253-73-208.skybeam.com [208.73.253.1]
4 57ms 19/ 100 = 19% 0/ 100 = 0% dvr-edge-11.inet.qwest.net [205.171.52.89]

Trace complete.

21% lost packets from their first hop, incredibly slow speeds....and this is what it's like during non-prime time hours, you can imagine how it is during "busy times".

For months now I've been told by Skybeam they are "Waiting on equipment" to fix the issue out here, but it's become obvious this is not true. I can only hope that anyone considering them for net service has other options and is smart enough to use them because, hands-down, Skybeam is the worst ISP I've ever had, and I've seen plenty...from Cox cable to PacBell to Comcast to Qwest. Skybeam makes them look like they invented the internet....
Forums » comments on review of Skybeam.net


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