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Comments in response to »Review of RoadRunner Cable by kd6cae by kd6cae See Profile
kevlogan

join:2008-07-23
Arcadia, CA

SOCAL Time Warner RR Turbo Service

I have been a TW customer for over a year. I have the Surf and View package which includes RR Standard Service. I believe the advertised DL/UL is 6.0mb/500mb. I decided to go with the turbo for $10 more a month which is supposed to give me 10mb DL and 1.0mb UL.

I upgraded the service to play Halo 3 over Xbox live and am experiencing an enormous amout of lag online. When I run speed tests I get various UL/DL speeds. None are close to the 10mb DL I was promised (range is from 1.5 - 6.0) and the UL is at almost 2.0mb. I am totally disappointed.

I too live in an area where FIOS is not available yet. Very frustrating.

CurtDalton

@rr.com

It's the only game in town so I guess it's OK

OK. Roadrunner/Brighthouse is the only game in town where I live (Bakersfield, CA) so I really can't complain. (Unless I go back to AT&T DSL again I'm stuck with RR/Brighthouse).

Having said that, I just now called and upped my level of service to the "Turbo" package. It IS faster by a large measure but it's not the advertised speed. On the plus side, Brighthouse/Roadrunner is having a "special" on their Turbo service = .25 (25 cents) a month more for the first year so for an extra quarter I'm happy with the difference.

Here's my speed:
Forums » comments on review of RoadRunner Cable


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