AndyPA2 Premium join:2000-11-21 Washington, PA
| Much Better than Verizon, Excellent customer/tech
Had Verizon, but when they couldn't tell what the problem was, or how fast it was getting resolved, I decided to cancel the Verizon service. From the time that I ordered to the time I got Onepine was quick. They go through Covad, from the time I ordered to the first part of the installation was only one week, and the time from the installation to the router installation was only another week. Onepine offers good tech support, personalized service, requested an additional email, got it the next day. When Covad was on site, they set up the IP informaiton, and have yet to have a problem with it.
Verizon couldn't tell me my problem after three days, and they definitly couldn't tell me how long it would take to restore,so I canceled.
Onepine is great! I like the service! |