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Comments in response to »Review of Comcast by AquaSport by AquaSport See Profile
whocares
Premium
join:2003-07-26
..

No way

After all your frustrations,and still having to pay the full bill while trying to diag the problem.,
I'am surprised your staying with them,even at free service,there is NO WAY,i would want to have castrate( i mean comcast), simple for the the reasons you mentioned (CSR support,tech support,ect)
--
Some absorb information & learn, For some.information only goes in one ear & out the other.
96510730

join:2006-08-30
Kingwood, TX

Re: No way

It's a good thing that you have subscribed to DirectTV for the last 7 years then, isn't it.
AquaSport
California - Sun, Surf, Traffic Jams

join:2007-05-03
California
·Comcast


2 edits
For us to get Satellite TV, we would have to cut down a few large trees.

Is there any other option than Cable or Satellite for T.V. services?

for internet, we'd just get DSL.

compared to comcast, at least for right now, it's a load faster. the downside is, we could only get the 1.5 package, but it's still faster than Comcast "High Speed" Internet.

another plus would (hopefully) be the reduction in service outages. we have an outage about once-per-day now.

I'll do one last service appointment with Comcast, and stretch out all my repair resources, but then, if nothing works, I'll ring them up to disconnect our internet service, and cable, if we can find an alternative other than Over the Air.

EDIT: 7:24 p.m. - Edited for clarity
--
Out with the old, in with the Antique!
AquaSport
California - Sun, Surf, Traffic Jams

join:2007-05-03
California
·Comcast


4 edits

Poof!

Poof! - it seems to be working better. Possibly a long-term service issue with our entire neighborhood (the problem only lasted for 7 years). Nevertheless, it all works now; Analog TV, Digital TV, Interactive TV Guide, DVR, and High Speed Internet all work without a hitch - for the time being...

Brilliant!!
--
Out with the old, in with the Antique!

wmbt

@comcast.net

comcast...dsl...why pick 2nd or 3rd place

don't go standard dsl go FIOS
AquaSport
California - Sun, Surf, Traffic Jams

join:2007-05-03
California

Re: comcast...dsl...why pick 2nd or 3rd place

i wish...
AquaSport
California - Sun, Surf, Traffic Jams

join:2007-05-03
California
·Comcast

Connection Speed + Cable TV

All is well. It's a bit expensive, but I'd rather not have holes drilled in my roof for 4 satellite dishes in case I don't like satellite service because of the extensive weather outages.

I'm going to stop caring now...

...and enjoy.

adios!
--
Out with the old, in with the Antique!
AquaSport
California - Sun, Surf, Traffic Jams

join:2007-05-03
California
·Comcast

I would LOVE some help from COMCAST!

DEAR COMCAST,

PLEASE POST A TELEPHONE NUMBER FOR ESCALATED SUPPORT. Our issue has been ongoing now for at least five years, and we need an internet connection for home business purposes. Our TV service is unreliable, as is our internet, which is also on and off. I must have called the 1-800-COMCAST and the 1-800-945-2288 at least thirty times and spent approxamately 40-60 hours on the phone troubleshooting the same problems with the telephone representatives over and over. I would love a working cable service as this is our only option for home internet service and television service.

I appreciate your help.
ats

join:2008-11-14
Vallejo, CA

Re: I would LOVE some help from COMCAST!

said by AquaSport See Profile :

PLEASE POST A TELEPHONE NUMBER FOR ESCALATED SUPPORT
I appreciate your help.
try this:»consumerist.com/294109/ ,then click on west division
AquaSport
California - Sun, Surf, Traffic Jams

join:2007-05-03
California
turns out that when I click on "West Devision", there is no file associated with the link. oh well.
ats

join:2008-11-14
Vallejo, CA

Re: I would LOVE some help from COMCAST!

works fine here

AquaSport
California - Sun, Surf, Traffic Jams

join:2007-05-03
California
oh. Sweet! Thanks!
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