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Comments in response to »Review of Comcast by eger by eger See Profile
eger

join:2003-01-01
San Jose, CA
·Astound Broadband
·Comcast

Previous TV/Internet

I forgot to mention that I had previously come from RCN. RCN in my old area (Redwood City, CA) was AWESOME. 10mbit downloads, 1200kB/s ALL the time. No SpeedBoost 'smoke n mirrors'. Just rockin 10mbit all the time, no slowdowns, able to purchase static IP, excellent reliability, and TV lineup much better than Comcast IMHO.

It was more expensive ($99/month promo for phone/TV/10mbit). But well worth every penny. Couldn't comment on their support though... as I never had to call them! Maybe I was too spoiled by RCN and this is why Comcast feels sub-par to me. RCN, PLEASE come to San Jose. You will make a killing
permalink · 2007-07-22 00:54:25 · Print · Reply to this

rtherocks
Premium
join:2002-09-28
Fort Lauderdale, FL
clubs:
·Comcast

2 edits

Wow sucks to be you ( in jest )

Dude never order by chat it is 100% crap.I dumped the tv part of comcast ( Bad idea for me sat sucks) when I did that my bill went up to $69.00 just for internet what the hell,
So I CALLED Bellsouth/ATT and ordered Dsl got the box and every thing up and running $29.99 a month.Then call Comcast and ask to talk retentions girl about leaving she tells me no we can do better after about 5 min she tells me how would $19.99 sound for 6 months I ask her and after 6 month she tell me just call back at that time and I will get it all over Cool Ill stay.Call bellsouth up to send the dsl box back and the girl tells me how fast dsl is ( I can only pull 3 megs ) I tell her comcast is faster and I am getting it for $19.99 she tells me well ILL give it(DSL) to you for $17.99 for a year sorry no deal.The short of it call them and say you are going to move from comcast unless they drop the your price.It has worked for me at least 4 times over the years.I did not think it would work this time but it did.
Rtherocks
permalink · 2007-07-22 08:44:46 · Print · Reply to this
rockin

join:2007-07-07
Littleton, CO

Comcast service

Edger - You described my experience - except I didn't buy the cable TV. The doenload speed is all over the map - mostly down around 3Mbs. I bought 6 Mbs. Every once in a while I'll be able to download at 6 Mbs and occasionally there is a burst to 10 Mbs. I had to get the install cost removed from my bill as they originally promised. The cable burial was poor (some places they did not bury the cable - just strung it on my neighbors fence - how does that grab you - my neighbor is not happy and Comcast is totally unresponsive.
permalink · 2007-07-22 11:44:50 · Print · Reply to this
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