channelzero0
join:2008-12-15 Lincoln, MO
·Alltel Axess
| Nickel and Dime "3/30 - Noticed my bill had gone up $0.60 this month. I called in to inquire why my bill had gone up (I never use my minutes, roam, call LD or go over my data plan). The person I spoke with said that the administrative fee had gone up $0.30 for both the data and voice lines. I told her I was going to review my customer agreement because when I bought the plans I agreed that my rate would not change for 2 years. She agreed and said that she would credit my account every month for the remainder of my contract for the said $0.60! Now that's service."
They are just trying to nickel and dime everyone that does not notice. But good for you for checking your bill. |