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Comments in response to »Review of Comcast by madrhino by madrhino See Profile
ChrisSusalka

join:2006-12-09
Hillsborough, NH

Comcast vs. Fios

Comcast has SO many more features than Fios, it's rediculous. Comcast photo show, anti-virus, pop-up blockers, video emailing, The Fan, all of which are FREE! Fios is a pain in the butt to get installed. If you want a free install, you gotta sign a 2 year contract. Pulling up websites isn't much faster either. Comcast increased my speed from 2 megs to 4 megs to 6 megs in the past couple of years, and hasn't increased the price! Verizon is raising prices on other products so they can fund Fios to the home. Comcast is Fiber out to the node and then cable to the home. If your cable breaks, you call a tech to fix it and it's no charge. You call Verizon to fix the Fios... Good luck! And the charge is $110 per 1/2 hour! What happens when you call Verizon at 6pm for tech support on a Friday night? You get nothing. You need to call back on MONDAY (if it's not a holiday) at 9am. Comcast is open for tech issues 24/7. Fios isn't all it's cracked up to be, and people will realize that soon. Cable will allow 200 meg's of info to pass through, so no reason to go to FIOS. It doesn't do anything that cable can't do. Speed for cable will increase soon. Have no fear.
edactic

join:2005-08-21
Indianapolis, IN
·Comcast

Re: Comcast vs. Fios

I actually cannot tell if you are serious about those things or just exercising subtle sarcasm.

Information I've received indicates that Comcast's pricing from market to market is heterogenous, gouging customers where there is no serious competition. Basically a monopoly in disguise. I also think that their choke hold on upload speed makes their price gouging even more unfair.

Many people, including myself, only want and need the pipe. The fatter, the better. Everything else is just fluff.

If fiber comes to my neighborhood, I'm done with Comcast.

kyler13
Is your fiber grounded?

join:2006-12-12
Arnold, MD

Comcast here charges $45 in our county for HSI, but Baltimore City gets it for $30. Likewise, Comcast analog TV is $40 in this county and $55 (!) in the neighboring county. It's ridiculous, and Comcast has been doing this for years. Something can be said for Verizon at the very least offering consistent pricing regionally, rather than making me jealous of my neighboring counties (or them jealous of me). Comcast had been reliable up until recently for me. They offered to up my speed at no charge when I told them I was canceling, but upping my speed limit won't help when, for some reason, it's being severely restricted by what I can only guess is an overcrowded network. At peak times, I was hitting sub-1Mbps. All is well with FIOS and the install was cake. Most of what Comcast offers, you can get free from elsewhere. Verizon gives you security features too. It's not worth an extra $120 per year for the Comcast features. I believe the FIOS ONTs are physically capable of 655Mbps on the data side, and that doesn't include broadcast TV. FIOS is much more future-proof right now than cable.
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