 
Mike84
@dsl.net |  Voicewing service
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gensai
join:2006-04-15
Seattle, WA | issue? And what was the issue? | |
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 | iwnt14me
join:2000-10-13
Newport News, VA | Re: issue? I updated my review with my history of troubles | |
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franknalco
join:2005-01-27
Englewood, CO
 ·Qwest.net
| Find another service
Cons: Terrible web interface - very slow. Difficult to sign up. Account management pages are slow to load and list calls, setup profile, etc. NO SUPPORT nights and all day Sunday. International rate are not a bargain, average to above average cost to most overseas calls. No email or advance notice of SCHEDULED maintenance that disrupts service. Down all day today for maintenance that was SUPPOSE to be completed 5 hours ago. Lack of notice didn't allow me to forward the line in advance, and now the service is unavailable to do that. All inbound going to VMail. This is typical for them. | |
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| gensai
join:2006-04-15
Seattle, WA
| Re: Find another service The website is being resolved. We know of the issues and our IT department is working on them. As for support at night and on sundays, well when you only get 1 call from 5pm-8pm PST a person and some may not get any, we don't get enough calls to stay open later. Saturdays we get 1 call/2 hours which doesn't give us enough calls for sunday. Sunday is an outbound time for TT or call backs. | |
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| | wilbur_goose
join:2006-12-12
Chester Springs, PA | Re: Find another service gensai,
Has anybody been fired over the nationwide outage the last 4 days? | |
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| | | gensai
join:2006-04-15
Seattle, WA | Re: Find another service No. It was an issue when updating the server. Was never told exactly what happened. | |
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| | | | gensai
join:2006-04-15
Seattle, WA | Re: Find another service Adding to post. That's what we were all told by the IT department. | |
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| | | | | wilbur_goose
join:2006-12-12
Chester Springs, PA | Re: Find another service Well - somebody's head should have rolled...
No 911, no service at all.
All this at a time that my mom was in ICU and then a hospice. Folks - you're dealing with real life here - this isn't just some IT bug. | |
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TechLarry
join:2002-02-02
Fairfax, VA
| Tried it. Had to return it... I tried VoiceWing for a week. I had to return it.
The delays and echo's were horrific. It was like talking to someone over a Satellite connection.
I then used Lingo for a year. Once the contract was up, I dropped them (due to constant issues with dropped connections) and moved to AT&T CallVantage.
I've been there for about 8 months. Although it feels like I'm a customer of the US Government with these people, the service is extremely reliable and the voice quality is excellent.
-Larry | |
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| gensai
join:2006-04-15
Seattle, WA | Re: Tried it. Had to return it... delays and echoes are the easiest things to fix. | |
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| | TechLarry
join:2002-02-02
Fairfax, VA | Re: Tried it. Had to return it... Well, Verizon didn't really seem to be able to.
And it sure wasn't my internet connection.
I've had absolutely zero issues with AT&T Callvantage.
-Larry | |
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