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Comments in response to »Review of Verizon FIOS by GeekNJ by GeekNJ See Profile
labsrus

join:2001-08-24
Mahwah, NJ
·Verizon FIOS

great review Geek

You told it all in detail, the good and the bad. As you know my install was long but all went very well (great tech that came out here and he went the extra mile.) I'm very happy with my FiOS service as you know. I agree competition is needed for us as consumers and for many reasons. Enjoy your new technology and keep letting us all know how they compare to each other in your very valuable opinion. Good information for all of us that will or do have both available to us.
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labsrus
»www.cherokeelabs.com
INTREPID
Premium
join:2000-05-06
Cold Spring Harbor, NY

Re: great review Geek

Good review. My FiOS install went fine - took about 5 hours (I have two phone lines and they had to run an inside line). I got 30 Mbps/5 Mbps when they were done. No problems...so far.

rrRRR



promotions come back

want to get a better rate,,, yes, all the broadcasters rates are going up in 08, but only by a few $$ .. with Comcast looking at cablevision, Verizon is trying to capture many customers with great offers and locked in rates, cable is under pressure loosing 500+ customers a day to Verizon, the only way they can keep their customers is through the disconect /retention department,,, usually they can only offer a 6month promotion, BUT,, if you call or schedule a installation with Verizon,, have a work order number... "" you call that department with cable,, tell them you want to disconect, tell them you are going to Verizon,, and give them the order # from Verizon-FIOS of all 3 services.. they then can offer you a 1yr. ( NEW ) promotion,, or in some areas out in LI, a 2yr is available..
want the lower rates before they go up- call today, get the work order number from FIOS - on ALL 3 services,, and they can make the offer, or else they can not do it..
the pepople who work there are under a lot of pressure , so much pressure, they keep having high turn over every month, due to the large amoutn of disconections,, look in the paper, every week for the past 6 months, they are allway hiring,, why is that,, they don't want to keep employees, it's cheeper for them to get rid of them and hire new for less,,, they will do what ever it takes to get rid of an employee after 6 months in that department, I guess right now - they are only focused on "trying" to keep customers, rather their employees...
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