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 wonkaman2002
join:2005-08-23
St Catharines, ON
 ·Cogeco Cable
 ·PrimusDSL
·Bell Sympatico
| hmmmmm i would agree that comcast goes down for the weirdest reasons that seriously even us the tech support dunno what to do , very poor communication between technicians and tech support on the phone , and the problem is both of them are third party contractors on behalf of comcast so the real comcast employees that u would talk to are the ones in the local offices in the city , most likely when u call 1-800 number u get someone who's a third party vendor and only know what the head comcast company tells them , so dont be taking it personally on the reps on the phone because they actually try providing that they dont get the best tools to do the job | |
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cable guy
@comcast.net | ppv It is imposible to get a ppv event without ordering plus you have to watch for at least fifteen minutes before they will actually charge you so just pay it | |
| | TheGhost
Premium
join:2003-01-03
Lake Forest, IL
clubs:
 ·AT&T U-Verse
·Comcast
| Re: ppv said by cable guy :
It is imposible to get a ppv event without ordering plus you have to watch for at least fifteen minutes before they will actually charge you so just pay it
That was my thought exactly, which is why I questioned an 11am charge when everyone was out of the house (for the New Bewitched movie even). Note that all my kids were in K-4 when it happened, my wife dropped them off at school, and she was out shopping at the time.
I guess Comcast believed someone broke into our home, watched the movie, AND cleaned up after themselves so that we never noticed. 
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| | | TheGhost
Premium
join:2003-01-03
Lake Forest, IL
clubs:
·AT&T U-Verse
·Comcast
1 edit | Re: ppv As a follow up, I have been with U-verse for a couple of months now, and have not experienced the billing screw-ups I had with Comcast as of yet.
Representatives were also helpful when I called with questions, unlike the Comcast folks who had the same attitude as cable guy above. | |
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