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Cable Employee
@optonline.net
| Poor installs Cable doesn’t control who the private contractors hire. If they are idiots, they are idiots!!!
But cable vision welcomes all complaints about tech's to the corporate office
1111 Stewart ave
Bethpage NY 11714
This is corporate office address; a complaint here WILL be addressed.
As a sales rep, not customer service, the price and quality of the service itself can't be compared. Especially if you add the VoIP phone service. | |
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mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ | Re: Poor installs True, I could do that, or I can just e-mail Wilt. | |
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Bobcat
Premium
join:2001-02-04
Bedminster, NJ
 ·Verizon Online DSL
| Prewired? I guess I still don't understand. When I bought a new condo, all the cable wiring and jacks were in place, as was all the telephone wiring and jacks. For the cable, all the installer had to do was connect the drop outside the house, connect a splitter in the house, and hook up a couple patch cables between the jacks and the TVs. It took a couple minutes. For the telephone service, all they had to do was connect the pair at the green pedestal and to do the CO work. I wasn't even home at the time.
So why would your cable and phone installers have to take 3 hours and 1 hour, respectively, to do the work? What did they have to do which was so complicated?
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"Victory means exit strategy, and it's important for the president to explain to us what the exit strategy is."
» George W. Bush, April 9, 1999 | |
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mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ
 ·Comcast
·Optimum Online
| Re: Prewired? Good question. With the phone, I had no NID so they had to wire that up and figure out where the drop was at the pedestal. With the cable who the heck knows. The wires weren't terminated, so he had to put the connections in and then run the wires from the drops to the TVs and modem. He also had to put in the splitter outside the house.
Like I said, a more competent cable installer would've taken a lot less time to do the install.
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Comcast BBQ | |
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uroberto
join:2001-05-01
Piscataway, NJ
 ·Sprint Mobile Broa..
| Re: Prewired? Living in this area for 6 years, every time Cablevision had to come out, it was almost always a contractor.
I got fed up with the poor tv quality, high prices, so I went to Satellite. I still have them for internet.
One thing I can tell you though, the builder of your condo is known for slow response and poor construction. | |
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mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ
·Comcast
·Optimum Online
| Re: Prewired? Actually, the builders have been great. Every time I found an issue, I had it resolved within a few days. All the stuff I found have been very minor. I am completely convinced that this installer was not up to par. The Verizon tech knew exactly what to do to get my phone set up, it just took him a while to get it all going since the sprinklers were on and he had to play "dodge the water hazard" as he was doing his installation.
Heck, I even got used to the Conrail trains honking their whistles on an hourly basis as they go by.
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Comcast BBQ | |
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gonad
@comcast.net
| Boost is bull It's another cable marketing ploy that means nothing. They raise the cap but the reality is you still have a number of homes sharing one channel that has been converted to Internet. When your neighbors use more - you get less. FiOS does not have this issue. | |
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