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Comments in response to »Review of Adelphia HSI by gpacheco by gpacheco See Profile

mvrs45
Premium
join:2001-11-25
Madison Heights, VA

Adelphia in Amherst Co rocks.

I have Adelphia and suffered dropped connections. The root of all my problems. A Toshiba modem!! I got rid of it and got a Motorola Surfboard 5100 and have not been dropped since. One of the techs that came out made the comment that every time he sees a problem and Toshiba modem is used, it has been the problem. Moral of the story, if you have a Toshiba modem and Adelphia Cable, get rid of the modem. The two don't mix. My speeds are fast and always have been. I get a constant 3000+ down and 250+ up. It has been that way for a long time, so I cant complain. Good luck with yours and check that modem.

mvrs45
Premium
join:2001-11-25
Madison Heights, VA

Re: Adelphia in Amherst Co rocks.

Here are some speed tests that I have run. There is a test that shows 934 down, but I think it was the test server and not my line. I did anther test off of a different server and was right back up over 3000 down.

2004-01-17 09:31:06 Speed test @ ec 3195/252 kbps
2004-01-17 02:26:38 Speed test @ ec 3046/252 kbps
2004-01-11 21:12:05 Speed test @ ec 3005/252 kbps
2004-01-07 21:14:17 Speed test @ ec 3173/248 kbps
2004-01-03 21:55:52 Speed test @ ec 3155/243 kbps
2003-12-29 00:11:31 Speed test @ ec 3191/252 kbps
2003-12-28 00:47:24 Speed test @ ec 3141/255 kbps
2003-12-24 23:41:52 Speed test @ ec 2989/252 kbps
2003-12-24 21:07:04 Speed test @ ec 3195/258 kbps
2003-12-24 16:51:21 Speed test @ bos.speakeasy.net 2617/245 kbps
2003-12-24 16:49:05 Speed test @ bluefield.speedtest.front 3043/251 kbps
2003-12-24 16:48:03 Speed test @ dslreports.linkline.com 934/245 kbps
2003-12-24 16:46:23 Speed test @ ec 3349/251 kbps
2003-12-24 16:44:35 Speed test @ ec 2342/252 kbps
2003-12-24 08:31:41 Speed test @ ec 2830/272 kbps
2003-12-21 21:22:58 Speed test @ ec 3200/247 kbps
2003-12-19 20:58:38 Speed test @ ec 2989/245 kbps
rfasenmy

join:2004-01-07
Erie, PA

Re: Adelphia in Amherst Co rocks.

I cannot agree more with you. I live in Erie Pennsylvania and have nothing but trouble with my Adelphia Powerlink. I cannot stay connected online for more than 30 minutes if I'm lucky before I get kicked off game servers. I had a new line placed directly to the modem but still no luck. I only average 300k downloads and even worse uploads. I hope they can get their act straight, I would switch to a new provider if I had that option

- Ryan
Zerodownload

join:2004-01-20
Orchard Park, NY

Re: Adelphia in Amherst Co rocks.

I have Adelphia cable also , I live in New York 14127 I have at most 1300 download and consistant 240 upload , everyone i know from other states pay much less for way better speeds , I also tried complaing and tech support tells me quote> We only gaurentee a connection not speeds .I play online games and if im on one pc downstairs and son plays upstairs then my pings go up to 600 or more . so either he gets to stay on or i do ..I also know that this surfbaord modem we have can be tweaked higher but of coarse they wont , i have a buddy who is like 10 miles away and has Adelphia and he can easily play 2 pc with games , Im only asking to get what im paying for .i am paying over 100.00 a month for cable internet and cable tv with HBOS ..Is there a way to resolve this problem?/
zskiman

join:2002-03-19
Depew, NY

Re: Adelphia in Amherst Co rocks.

hey zerodownload
the first thing i would do is check your own signal to cable modem, this can be done by opening browser and going to 192.168.100.1 , then click on signal

Signal to Noise Ratio >>>33 dB if this number is below 30 then there is probably a problem

also a call to check which TFTP Config File is assigned to the cable modem or ask them for a retail or generic file

this should solve your problems, especially in the buffalo area where there is almost never a speed issue, its like the flagship network for adelphia.
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