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Forums » comments on review of AT&T Midwest

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Comments in response to »Review of AT&T Midwest by ldjollyroger by ldjollyroger See Profile

David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:

Can we help??

IM me with the problems you are having or stop by the forum (link above review).

Thanks
David
permalink · 2003-12-10 13:18:11 · Reply to this
ldjollyroger

join:2003-12-10
Middletown, OH

Re: Can we help??

I appreciate it, but this is a Chinese Army bureaucracy issue, rather than a technical one-and two frustrating days and many hours spent on the phone trying to correct a problem that never should have arisen. I got SBC to take the "DSL Indicator" off my number this morning and switched to another provider-still a SBC provided line, of course, but hopefully with a more responsive customer service staff.
permalink · 2003-12-10 14:05:22 · Reply to this

W8ASA
Tieng gi vay?

join:2000-07-31
Dayton, OH
clubs:
·magicjack.com
·AT&T Midwest
·RoadRunner Cable
·Vonage

Re: Can we help??

Instead of just ranting and raving -- I know you're frustrated -- give these guys a chance on here. They really CAN help, and are happy to do so. IM him with your information, and let he see what he can do. Really, these guys are the BEST!!!!
--
Microwave and RF Components at www.ohiomicrowave.com
permalink · 2003-12-10 14:14:04 · Reply to this

Maxo
Your tax dollars at work.
Premium,VIP
join:2002-11-04
Tallahassee, FL
clubs:

 Ask the guys in the Ameritech forum. They will all tell you that a little interaction with Beach Boy and you will have the same service the other guys will sell you at a much cheaper price. Plus once it is up you can avoid phone support all together with the techs at the Ameritech forum. I know up to now you've experienced nothing but nightmares but Beach Boy can end that for you.
--
Girls don't really like me That's why I hate myself Maybe it's cause of the way I look Or maybe it's something else »maxolasersquad.com
permalink · 2003-12-10 16:16:23 · Print · Reply to this
biobob

join:2003-09-04
Bayside, NY

 I am just going to concur with these 2 other posters. The techs in the Ameritech DSL forums really can cut through the red tape. Simply give them a chance, you would not believe how many people that have helped with problems like yours, or even worse problems.
permalink · 2003-12-10 18:06:12 · Reply to this
ldjollyroger

join:2003-12-10
Middletown, OH		 E-Mail coming your way, Beach Boy-my message was too long for PM.
permalink · 2003-12-11 10:06:12 · Reply to this

ytechsupport

@167.1.x.x

Re: Can we help??

Well at least you give tech support one star since they have nothing to do with it.
Thanks
permalink · 2003-12-11 12:35:32 · Reply to this
ldjollyroger

join:2003-12-10
Middletown, OH

 In all fairness, it isn't a support issue-I really never had to use support for anything-I gave them a ding because it was a support rep that told us our number was "DSL ineligible."

They were great to work with years ago-I feel like an old friend turned on me. I am just bewildered by the incompetence.
permalink · 2003-12-11 13:26:07 · Reply to this
Forums » comments on review of AT&T Midwest

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