 stelly
join:2003-10-23
Montreal-Nord, QC
|  probably NOT a mistake
I strongly suggest you to call the Sympatico business office, as those kind of errors rarely happen.
Or at least, if your connection speed seems to have changed to Ultra, then your price plan has most likely been changed too.
You can look at your billing statement via their self-care site @ »selfcare.sympatico.ca
The first 2 months of Ultra are 44,95$ each (regular High speed rate), and then it goes up to 69.95$/m.
You can also request a 1-year contract for 59.95$/m (termination fees of 100$) | |
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| sisterfister
join:2003-12-21
Ottawa, ON
| said by stelly  :
Profile mistakenly upgraded ? Hmmm....
I strongly suggest you to call the Sympatico business office, as those kind of errors rarely happen.
Or at least, if your connection speed seems to have changed to Ultra, then your price plan has most likely been changed too.
The first 2 months of Ultra are 44,95$ each (regular High speed rate), and then it goes up to 69.95$/m.
You can also request a 1-year contract for 59.95$/m (termination fees of 100$)
Rarely happens?
I wouldn't say that.
You have no idea just how unorganized that place is.
Or maybe what happened is some jerk off just upgraded you to get a sale. Hell maybe it was me. | |
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Bee warez
join:2002-02-18
Montreal-Nord, QC | sympatico dsl service I am sympatic mem. since 3 years
I never get any call to tech support
my pc is always on and never a bit of glitch
I love sympatico
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Ben & Fen | |
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edinburgh1
join:2007-01-04
Stratford, ON
| Intermittent e-mail problem For over a month I have been having intermittent problems sending e-mail, at the moment I can send most of the day but by evening I get a Ox800CCC79 error which I gather thinks all my messages are spam. Next morning I can send again. If it's not antispam measures it may be modum which is old or server. When I was on to customer service the person said he couldn't log on with my password ID etc, and he noticed that I seemed to getting reduced power whatever that means. I am very pleased with my computer speed and only have this one issue, I have been considering putting the tower into the shop but I'm not sure that would help in this case. | |
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bohn
join:2006-05-30
Scarborough, ON | I don't sign contracts just autographs Was those comments part of your month to month contract? Did they make you do it? I see someone got a big boost in speed. Did you ask them about Aliant out east? | |
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newf7
join:2007-09-11
Brampton, ON
| Patience said by HiVolt :
I tried to upgrade to Total Internet Performance (7meg), and i was told that I can easily get 7 or even the 16meg plan. Well the date came and went and all they did was switch my line port at the CO and slapped me on 1meg profile. I had that fixed soon, but no ADSL2+ for me. I'm pissed because they happily sold it to me, and if I ordered 16meg it would have been the same thing. I'm also pissed the ADSL2+ remote on the street has been installed for a YEAR now, and it's still not active. I've been a customer for nearly 5 years, but my patience is starting to wear thin...
Welcome to my world. I suspect BS knows that once your patience is exhausted you'll likely just move along and aren't too concerned. They may lose some customers by lying to them and jerking them around but a lot will just suck it up and, as P.T. Barnum is accused of having said: "there's a sucker born every minute". | |
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Bellunder
@teksavvy.com | Re: Patience I had my doubts if you worked for bell or not but gladly i see you don't. | |
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HiVolt
30
Premium
join:2000-12-28
Toronto, ON
clubs: | Re: Patience said by Bellunder :
I had my doubts if you worked for bell or not but gladly i see you don't.
Hehe.. No I have never worked for Bell, why did you think I did?
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GO LEAFS GO! | |
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woweeee
@videotron.ca | I'm rather surprised, I truly am... wonder if cigar will follow as well. | |
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macedon
Jazz me baby
Premium
join:2006-02-12
Canada
clubs:
| Re: wow what a journey.. said by The Flash :I think I can sum up your experience...  ->  ->  ->  ->  ->  interesting that you kept updating your review, once a happy customer turns into a disappointed one. I smell Teksavvy for you next? lol that`s my trend line as well
I enjoyed reading your review HiVolt | |
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HiVolt
30
Premium
join:2000-12-28
Toronto, ON
clubs: | Re: wow what a journey.. Hehe, you smelled correctly. I signed up for Teksavvy to be activated on Dec.9th, when Bell is supposed to be cancelled. I hope Bell doesn't screw up the transition.
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GO LEAFS GO! | |
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