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Comments in response to »Review of Pacific Bell - SBC by mikek753 by mikek753 See Profile

daparker
Nothing Runs Like A Deere
Premium
join:2001-11-06
@ H2O
clubs:


Try the forum

If you are still having problems, head over to the PacBell Forum (Click me). We have some online SBC support staff who might be able to help.
[edit]Oops, I see your post now. Help is on the way.[/edit]
[text was edited by author 2003-02-15 17:46:20]

Logan 5
Some people go WAY over the top
Premium,MVM
join:2001-05-25
The WasteLAN
·Pacific Bell - SBC

Price Matching for Broadband?

Since when has there been the expectation that "Comcast must match AT&T pricing" or "AT&T must Match Comcast's"?

Both of those companies try to run a profitable business which means that they put out a product at what they feel is at a fair market value but it's obvious that you don't feel that way...

Playing one against the other because you aren't willing to pay the price that everyone else does is kinda Sleazy IMHO plus you are trying to compare DSL and HSI which are two completely different technologies...

If you absolutely *have* to try and lowball for the cheapest price you can get, at least do it with a company offering the same type of technology as the one you are trying to get the low price from.

And yes, I am a happy AT&T DSL user... been that way for over a decade now.....

No wonder AT&T wouldn't give you the time of day when you tried that with them.... what were you expecting?
k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

Re: Price Matching for Broadband?

said by Logan 5 See Profile :

Since when has there been the expectation that "Comcast must match AT&T pricing" or "AT&T must Match Comcast's"?

Both of those companies try to run a profitable business which means that they put out a product at what they feel is at a fair market value but it's obvious that you don't feel that way...

Playing one against the other because you aren't willing to pay the price that everyone else does is kinda Sleazy IMHO plus you are trying to compare DSL and HSI which are two completely different technologies...

If you absolutely *have* to try and lowball for the cheapest price you can get, at least do it with a company offering the same type of technology as the one you are trying to get the low price from.

And yes, I am a happy AT&T DSL user... been that way for over a decade now.....

No wonder AT&T wouldn't give you the time of day when you tried that with them.... what were you expecting?
To criticize the review, Comcast's offer for 12 months will go up more than what AT&T wants for the highest DSL speed.

But to defend the reviewer, AT&T does not have their shit together, period. AT&T's records are out of date, their CSR is as useful as talking to a brick wall...I mean its just horrible. In fact, if I didn't talk to the guy at the CO, Homer Glen to THIS DAY still would not have DSL due to the fact some lardbutt can't keep the records up to date. AT&T claimed that we couldn't get DSL because we had a duplexer or something on our line (which we didn't) which prevents the use of DSL. The tech at our CO was sympathetic enough to call his supervisor and they got it worked out through him.

I honestly think that AT&T could be infinitely more profitable, but they just don't care.

Services works great when it does work....but you better pray you NEVER have a problem because if you do - the only way to actually get someone who cares would either be a EECB or a BBB report.
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