 james_20
join:2001-04-18
Bowie, MD
| bill even they forward you to the collection agency
you still have the right to appeal it
when you appeal they can't hurt you credit history.
after the appeal they they to tell you if you are liable
for the charge or not.
if they find you liable then
they can hurt you credit history.
file a report with the FCC and BBB | |
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 | Cybervictim
join:2002-04-10
Washington, DC
| Re: bill Thanks, I didn't realize that I had appeal steps following report to collection agency. Meanwhile, I am still being charged "harassment" fees by Crosslink as I try to pursue my dispute--talk about corporate abuse. I'll be looking for a lawyer soon to "sue the bastards." | |
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ombudsman1
join:2002-04-12
Larkspur, CA
| Wow...Crosslink = Insane Supercillious People ??? Cybervictim, it sounds like you're having a bad hair day.
I've never heard of any business using bogus charges in order to ravage the credit record of a (former) customer. If I were Crosslink, I'd be very circumspect about making those kind of threats when their personal animus against your is made plain (referring to you as "sad and pathetic"). I recommend that you save and print out all communications with Crosslink....From a legal perspective, they are treading on a mine field; the FCRA permits consumers to sue businesses providing false information to credit reporting agencies when the false information was provided with malice or willful intent to injure the consumer. [p.s. the foregoing was not legal advice, please consult with a licensed legal professional in your jurisdiction]
For the record, I have often had my credit card company change my credit card number; and have never had any of my recurring billers even threaten me with a "bounced" card fee. Sounds illegal to me, unless they've gotten it into the service contract.
Good luck, Cybervictim -- it sounds like this is going to be a protracted engagement | |
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| Cybervictim
join:2002-04-10
Washington, DC | Re: Wow...Crosslink = Insane Supercillious People ??? Thanks for your comments. I hope you requested that your posting be forwarded to Crosslink. Do you know if a successful suit will also let you recover court costs? | |
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treereal
| ".....The story gets even stranger now. Crosslink decides that my e-mail communications, which are in response to their e-mail and in any event are always related to the billing dispute, constitute "harassment...."
Get a lawyer and sue if you believe you are correct. Document everything. They probably have a lawyer and if I'm not mistaken, they may also have some very "cooperative" law enforcement officials as customers. | |
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namehereplease
@md.dia
| Wow ! So, I'm not the only one ? I thought I was the only one with bad experiences with this company. My problem was getting the runaround from their techsupport and some supervisor. after a few months of frustration with crosslinks (pechan environmental?) i just gave up and went with RCN. no problems since ! | |
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