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Forums » US Cable Support » W.O.W. » slow speeds in glendale hts, IL
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I cant belive this »
« WOW's Website Re-Design  
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vanf

@wolfram.com

slow speeds in glendale hts, IL

Hi,

I just got wow service 2.0mbps installed on saturday however, since then my speeds have usually been under 1.0 mbps. Running the 4 speed tests above I get:

1066 kbps, 1934 kbps, 895 kbps, 937 kbps

It's very inconsistent and download speeds overall usually don't exceed 50 KB/s. However, there were a couple websites like www.apple.com I achieved about 170 KB/s (downloading itunes). Should I ask them about it or is this normal? or any other suggestions?

thanks,
van


Inflex

join:2002-09-05
Best place to start would be here:
»Tweaking FAQ »What information should I post with my question?


vanf

@wolfram.com

1.
»ttester.broadbandreports.com/twe···a=normal

2. ouch Yes, this was the fastest from those speed tests on that page (first 4).
»/speedtests/41···80682059

I did try »speed.nap.wideopenwest.com/ which was linked from the wow website and it gave about 1900kbps...what's going on?!

3.
»/quality/nil/1349194

4. Cable,WOW
5. N/A
6. N/A
7. Win98 (PIII 800mhz)
8. 2.0 mbps
9. N/A
10. N/A
11. N/A

I hope someone can shed some light.


Inflex

join:2002-09-05
reply to vanf
Your RWIN value is much much too low.

Head over to the tweaks forum and grab drtcp. Set it for 64k.


nickz
In A Past Life I Was Astroguy
Premium
join:2001-12-04
Hammond, IN

reply to vanf
First off, re-do the tweak test and enter 2000 (not 2) in the advertised speed box. Then it can make the proper recommendations for your settings. I agree with Inflex See Profile. Your RWIN is way too low.


vanf

@wolfram.com

thanks for the big help guys!

Speeds are right on track after increasing RWIN to 30500 and speeds are over 2k now

Also tried downloading a file from microsoft's website. Yesterday it was about 50KB/s today it's at 280KB/s

What's somewhat troubling is that I doubt this would have been resolved had I tried calling wow support. Maybe they have the resources/knowledge to test this but from other ISP experiences I'd think not.


imrf
Premium
join:2002-06-06
Utica, MI
·WOW Internet and C..

Not many ISPs ever think to suggest the RWIN value, mainly due to the fact that 99% of the customers out there have no idea what they are talking about. It makes support for that kind of thing very hard.

I also would suggest to you, if you are running a XP box to up your RWIN higher. I have mine set to the default of 64240 and always hit the speeds I should. But if you would rather leave it alone since it seems to be working fine for you then that is fine.
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