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martmann
join:2000-12-11
Federal Way, WA
| Maybe a delay, maybe not.
Maybe there is a 2 day delay in processing, maybe there isn't. Maybe there is a delay, and there is a reason for it (like fewer US workers doing more per person), or maybe there is a 2 day delay, for no reason, strictly to encourage using the India option.
Seems like they're testing the water before jumping in, and the 2 day bait, has caught enough fish to convince them to jump. | |
Steve
I'm a PC, so shut up
Consultant
join:2001-03-10
Yorba Linda, CA
| said by martmann  :
Maybe there is a 2 day delay in processing, maybe there isn't. Maybe there is a delay, and there is a reason for it (like fewer US workers doing more per person),
Or, a clever way, would be for E-Loan to fund both call centers at the same amount: since the Indian workers are so much less expensive, they can provide more staff to handle the requests in a more timely manner than their lesser-in-number U.S. counterparts.
Steve
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Stephen J. Friedl * Security Consultant * Tustin, California USA * my web site | |
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