Jason Levine
Premium
join:2001-07-13
USA
| reply to Nightfall
Re: Far beyond Comcast. PEBKAC
said by Nightfall  :
All ISPs have got to come up with a policy. The steps of this new policy should be VERY easy.
1. Infection detected - Warning letter sent out
2. Infection detected a week later - Phone call and warning letter sent out.
3. Infection detected two weeks later - Shut off internet service to home. When user calls to have it reactivated, explain the situation. When the user's computer is cleaned up, then internet service will be reactivated.
Very good idea. It gives the user ample time and warning to fix the problem while taking care of the situation in a reasonable time frame.
Of course, then you might also have "repeat offenders" who get infected (and are forced to clean their systems) regularly. Perhaps 3 Internet shut offs in a specified short period of time (3 months?) would lead to account termination. (Since they obviously didn't get the point about securing their PC.)
--
-Jason Levine
http://www.jasons-toolbox.com/
http://www.PCQandA.com/
http://www.urateit.com/ |
