Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » US Cable Support » Comcast » Comcast HSI » Terminated for SPAM, received notice 4 weeks later
Search Topic:
Uniqs:
2004
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Posting:
Post a:
Post a:
IPSec VPN Connections »
« Twin Cities - e-mail/ftp  
page: 1 · 2
AuthorAll Replies


Anonymous Coward

@comcast.net


from:
wheelzoff See Profile

Terminated for SPAM, received notice 4 weeks later

I was terminated abruptly without any prior notice. I called the Comcast and after following Reps and (lousy) abuse dept, found out that my pc was sending out spam. They said they would turn back on if I install antivirus+firewall. Well I did and after two weeks, it came back on. Wonderful. Yesterday, (after 3-4 weeks since termination) I received a warning that I will be terminated because my PC was sending out spam (the same spam issue)...

quote:

From abuse@comcast.net
Date Thursday, March 04, 2004 6:48 AM
To [All my comcast emails]
Subject [[Last name, First]] Policy Violation (Spam - Insecure) [TICKET_ID: [#]] {RPTR}:W:

* * * IMMEDIATE ACTION and REPLY REQUIRED * * *Please read this entire message, review the required action(s) below, and send a prompt reply message to acknowledge receipt of this email.From: Comcast Abuse Department [abuse@comcast.net]Comcast has been made aware and verified that a violation of the Comcast Internet Subscriber Agreement and/or Acceptable Use Policy has occurred from your account. These policies can be found at »www.comcast.net/terms. Failure to comply with these policies can result in a permanent termination of your service. The account holder is solely responsible for any and all activities performed from your Comcast service. Please read the following information carefully to ensure that you understand the violation, our policies, and what you need to do to respond to this warning.Type of violation: Unsolicited Email ("spam") originating from your Comcast connectionExplanation:We have confirmed that your machine has been involved in
transmitting unsolicited email, an activity that is in violation of the Comcast Terms of Service Agreement. The reporting parties have provided email header information, which clearly shows the IP address of the computer that was transmitting the email. The IP address listed was one that was assigned to your computer at the date and time in question.******* IF YOU CANNOT ACCOUNT FOR THIS ACTIVITY, THE EMAIL BEING SENT FROM YOUR COMPUTER MAY BE DUE TO A VIRUS/TROJAN INFECTION, A RESULT OF AN INSECURE SERVER, SUCH AS AN OPEN PROXY OR MAIL RELAY, OR A MISCONFIGURED/INSECURE WIRELESS ACCESS POINT ********POSSIBLE CAUSES: (1) Your computer may be infected with a virus, which is trying to spread itself by through email attachments. (2) Your computer may be infected with a virus, which installed an insecure mail server and/or proxy server on your computer. These viruses allow a spammer on the Internet to bounce unsolicited email advertising through your computer and back out
to the Internet. The spam messages would look like they originated from your computer's unique Comcast IP address instead of the spammer's, allowing them to remain anonymous. Please note that if this were occuring, your personal email address would not show up in the "From:" address of the spam messages. (3) You may have intentionally installed a mail server, proxy server, or even a wireless access point that has not been secured, which is vulnerable to relaying of email. (4) You may have a mailing list (e.g. marketing, bulk emailing) that you intentionally send email to, which generated complaints from the recipients.ACTION REQUIRED:(1) Please temporarily remove your computer from the Comcast Internet service if you cannot immediately determine the cause the problem and correct it. This action will protect your computer from being further compromised and protect the Comcast network from receiving further complaints about your account.(2) Remove any viruses and other
illegitimate startup processes from you computer. The best method is to install and/or update commercial antivirus software and run a full scan of your hard drive. Please be aware that some recent viruses can avoid detection by antivirus software, or may not be removed entirely when found. Check with your antivirus vendor to see if it is possible to run the software under Safe Mode for a more complete scan. We would also recommend having the security of your computer reviewed by a third-party computer technician or seek help from your computer manufacturer.(3) Ensure that any servers installed on you home network are NOT accessible from the Internet. It may be necessary to disable, uninstall the services, or in the case of wireless access points, set up encryption (WEP) to protect your network from hijacking.Please reply to this email, keeping the original message and subject unchanged for tracking purposes, upon your receipt of this message. We require your reply to signify
that you have received this message. In some cases, failure to reply can result in account suspension. Further information regarding Internet abuse and security can be found on our web page at »www.comcast.net/terms. This web page also provides links to our Subscriber Agreement and Acceptable Use Policy (AUP); please review these policies should you have any questions or concerns. Related Logs / Evidence:

Email from 24.4.x.x / 16 Feb 2004 23:56:55 -0000
»www.spamcop.net/w3m?i=xxxxxxxxxxxxxxxx

[ Offending message ]
Return-Path:
Delivered-To: x
Received: (qmail 9674 invoked from network); 16 Feb 2004 23:57:29 -0000
Received: from unknown (HELO c60.cesmail.net) (192.168.1.105)
by blade1.cesmail.net with SMTP; 16 Feb 2004 23:57:29 -0000
Received: from mailgate.cesmail.net (216.154.195.36)
by c60.cesmail.net with SMTP; 16 Feb 2004 18:57:28 -0500
Message-Id:
Received: (qmail 12902 invoked from network); 16 Feb 2004 23:57:29 -0000
Received: from unknown (HELO mailgate.cesmail.net) (192.168.1.101)
by mailgate.cesmail.net with SMTP; 16 Feb 2004 23:57:29 -0000
Received: from bluepop.synacor.com [208.197.227.115]
by mailgate.cesmail.net with POP3 (fetchmail-6.2.1)
for x (single-drop); Mon, 16 Feb 2004 18:57:29 -0500 (EST)
Received: via chekdeliver for x; Mon, 16 Feb 2004 18:56:59 -0500 (EST)
Received: (qmail 17091 invoked by uid 0); 16 Feb 2004 23:56:55 -0000
Received: from c-24-4-53-22.client.comcast.net (HELO sender739) (24.4.x.x)
by snowball.synacor.com with SMTP; 16 Feb 2004 23:56:55 -0000
From: a1y0qllJNt@hotmail.com
Subject: Hello,
Content-Type: text/html
Content-Transfer-Encoding: text/html
Date: Mon, 16 Feb 2004 19:00:22 -0800
X-Priority: 3
X-Library: Indy 10.00.14-B
To: x
X-Mailer: Microsoft Outlook Express 5.50.4522.1200
X-Loop: x
X-Spam-Checker-Version: SpamAssassin 2.63 (2004-01-11) on blade1
X-Spam-Level: *********************
X-Spam-Status: hits=21.3 tests=BigEvilList_44,DATE_IN_FUTURE_03_06,
FORGED_MUA_OUTLOOK,FORGED_OUTLOOK_TAGS,FROM_HAS_MIXED_NUMS,
FROM_HAS_MIXED_NUMS3,HTML_LINK_CLICK_HERE,HTML_MESSAGE,
HTTP_ESCAPED_HOST,HTTP_EXCESSIVE_ESCAPES,MIME_HTML_NO_CHARSET,
MIME_HTML_ONLY,MSGID_FROM_MTA_HEADER,NO_REAL_NAME,PORN_4,SUB_HELLO,
X_LIBRARY version=2.63
X-SpamCop-Checked: 192.168.1.105 216.154.195.36 192.168.1.101 208.197.227.115 24.4.53.22
X-SpamCop-Disposition: Blocked SpamAssassin=21

Hi!!!... I am really sorry, my website was off limits the other day.

I had problem uploading
my pictures, : )

I finaly got my camera
set up.I am usually
online 24/7.

Anyways, here is
my website, check
it out if you have
few minutes to spare.

homepage people usually say I
look very cute. What do you think?.....

Anyways, I don't want to bore you here any longer...

but i really would like to get in touch.

Candy, *Kiss*,

(<!^_^!>),
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Remove My e-mail
from my Friends
ContactClickHere

--- DO NOT REMOVE TEXT BELOW THIS LINE ---
[##TICKET_ID: xxx] {RPTR}:W:



flyguy42

join:2003-11-29
Gilbert, AZ
Re: Terminated for SPAM, received notice 4 weeks l

Well... its good to hear that Comcast is taking action and shutting down accounts such as yours.

As for them sending you a second notice... I would feel lucky that even reactivated your account.


newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD

said by flyguy42 See Profile:
Well... its good to hear that Comcast is taking action and shutting down accounts such as yours.

Amen.


sig
Premium
join:2001-05-05

reply to Anonymous Coward
Re: Terminated for SPAM, received notice 4 weeks later

Perhaps your PC may need more than an AV and firewall. Try an evaluation version of an antitrojan app like TDS. Update signatures from the site and then run a scan. »tds.diamondcs.com.au/

Articles on PC's being taken over and used by spammers:

»www.cnn.com/2004/TECH/ptech/02/1···bies.ap/
»www.heise.de/english/newsticker/news/44879


newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD

reply to Anonymous Coward
Terminated for SPAM, received notice 4 weeks l

. . . and if you haven't already, buy a good inexpensive router. It's an excellent hardware firewall. And . . . get rid of Internet Explorer as your browser, if that's what you use . . . download a safe browser, such as Mozilla or FireFox. Don't use Outlook Express as you email client, it's just IE in email mode. Don't use ANY email client in HTML mode, set it for plain text only.
--
The Rules of Spam | Maryland's New Anti-Spam Law
Where are we going? And what's with the hand basket?


wheelzoff

join:2001-02-14
Irving, TX
clubs:

reply to Anonymous Coward
Re: Terminated for SPAM, received notice 4 weeks later

said by Anonymous Coward:
I was terminated abruptly without any prior notice. I called the Comcast and after following Reps and (lousy) abuse dept, found out that my pc was sending out spam. They said they would turn back on if I install antivirus+firewall. Well I did and after two weeks, it came back on. Wonderful. Yesterday, (after 3-4 weeks since termination) I received a warning that I will be terminated because my PC was sending out spam (the same spam issue)...
I don't believe what I am seeing, they are actually trying to ge rid of zombied machines? HOORAY!!
--
"The Stars Win The Stanley Cup, The Stars Win The Stanley Cup", Ralph Strangis.


newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD

Terminated for SPAM, received notice 4 weeks l

said by wheelzoff See Profile:
I don't believe what I am seeing, they are actually trying to ge rid of zombied machines? HOORAY!!

Yeh . . . I almost fell out of my chair when I saw that.
But . . . they have a loooong way to go.

»Seen the Comcast Spamhaus SBL listings lately?
»Comcast . . . welcome to SPEWS
--
The Rules of Spam | Maryland's New Anti-Spam Law
Where are we going? And what's with the hand basket?


wheelzoff

join:2001-02-14
Irving, TX
clubs:

Very long way to go indeed. I'm also curious how many complaints you have to have against you before they do something, I'm guessing it's a pretty ridiculously high number
--
"The Stars Win The Stanley Cup, The Stars Win The Stanley Cup", Ralph Strangis.


china crisis

join:2003-05-28

1 edit
nm


HotRodFoto
Premium
join:2003-04-19
Denver, CO

reply to Anonymous Coward
you really should post this also in the security area....it sounds like yer machine has been hijacked. Some Worm viruses are set up to where they turn someones pc into a spamming machine. Seriously, post this in the security area with a topic like "Help! My pc is a spam zombie"
--
All Things Arthttp://kkart.deviantart.com


JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs:
·LINGO
·Sprint Mobile Broa..
·surpasshosting
·Verizon FIOS


1 edit
reply to Anonymous Coward
Re: Terminated for SPAM, received notice 4 weeks later

said by BBC News, March 5, 2004:
Spammers target home PCs

A huge swathe of net addresses for subscribers of the Comcast US net service was recently put online in a bid to encourage the company to improve its security procedures.

Projects such as MyNetWatchmen and DShield are collating information about attacks and help warn about new threats.

Security firms urge home broadband users to use a firewall and keep anti-virus software up to date to avoid their PC becoming a tool for junk mailers.
WTG MyNetWatchmen and DShield


newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD


1 edit
reply to Anonymous Coward
Terminated for SPAM, received notice 4 weeks l

Just a sample of what the problem is, emphasis mine:
quote:
24.0.102.160 listed in bl.spamcop.net (127.0.0.2)

Since SpamCop started counting, this system has been reported about 12820 times by about 1000 users. It has been sending mail consistently for at least 66.5 days. It has never been listed.

* In the past week, this system has: Been reported as a source of spam about 130 times
* Been detected sending mail to spam traps
* Been witnessed sending mail about 11140 times
»www.spamcop.net/w3m?action=check···.102.160
The last time 24.0.102.160 was reported was day-before-yesterday, 3/03/04. Why is this machine still connected to the 'Net, Comcast?
--
The Rules of Spam | Maryland's New Anti-Spam Law
Where are we going? And what's with the hand basket?

LrdVader
Premium
join:2003-12-18
San Diego, CA

reply to wheelzoff
Re: Terminated for SPAM, received notice 4 weeks later

said by wheelzoff See Profile:
I don't believe what I am seeing, they are actually trying to ge rid of zombied machines? HOORAY!!

One down, 20 zillion to go... I'm holding off on the rejoicing until I see an actual measurable decline in incoming garbage from comcast.net/attbi.com (currently holding steady at just over 10% of my daily spam volume... sigh).

systems2000
What? You Say It's Fixed. Hah

join:2001-11-29
Cyberspace
·Embarq


1 edit
reply to Anonymous Coward
Re: Terminated for SPAM, received notice 4 weeks l


Here is what I like to see out of mine :

»www.SpamCop.net
68.82.xxx.xxx not listed in bl.spamcop.net
SpamCop has no record of this system

»www.SpamHaus.org
IP address 68.82.xxx.xxx was not found in the SBL.

Could it be that Comcast doesn't want to get into SpamHaus's "Top Ten ISP's"?

Also;

»www.DShield.org
Your IP (68.82.xxx.xxx) does not appear as an
attacker in the DShield database.


Combat Chuck
Too Many Cannibals
Premium
join:2001-11-29
Erie, PA


1 edit
reply to Anonymous Coward
said by Anonymous Coward:
I was terminated abruptly without any prior notice. I called the Comcast and after following Reps and (lousy) abuse dept, found out that my pc was sending out spam.
How about the Lousy user who can't invest in an AV (particularly when there are free AV's available). You really have no room to complain when your actions (or the lack thereof) are causing so many problems for other people. I have no sympathy for you. If I were in CC's position I would of suspended your account without warning and left it terminated for a month from when you called to complain about it.

So how long until you're infected again, or have you learned your lesson?

If the latter is your answer here's a free AV
--
Japan-- Now with 30% more climbable telephone poles!!


JollyStomper
The Funky Feel One
Premium
join:2003-03-16
Right 'Dere
·Comcast Formerly ..

reply to Anonymous Coward
Re: Terminated for SPAM, received notice 4 weeks later

said by Anonymous Coward:
I was terminated abruptly without any prior notice. I called the Comcast and after following Reps and (lousy) abuse dept, found out that my pc was sending out spam. They said they would turn back on if I install antivirus+firewall. Well I did and after two weeks, it came back on. Wonderful. Yesterday, (after 3-4 weeks since termination) I received a warning that I will be terminated because my PC was sending out spam (the same spam issue)...
Gee, that's tough.

You must've been one of those posters I've seen in the Security forum from time to time talking about: "I don't have or run any antivirus OR firewall on my computer and haven't been infected yet! It's all just a waste of time/it takes up too much of my pc resources. I don't NEED it!", etcetera, etcetera, ad-nauseum.

To quote my Father (rest his soul):

"Well son, sometimes the Hard way is the Best way".

You're done.

Thanks for playin'!
--
"As I was sayin' buster, this planet ain't big enough for the two of us so... OFF YA GO!"


Defiance82
Computer Elite
Premium
join:2002-09-11
Reeds Spring, MO
clubs:
·Suddenlink


1 edit
reply to Anonymous Coward
said by Anonymous Coward:
I was terminated abruptly without any prior notice. I called the Comcast and after following Reps and (lousy) abuse dept, found out that my pc was sending out spam. They said they would turn back on if I install antivirus+firewall. Well I did and after two weeks, it came back on. Wonderful. Yesterday, (after 3-4 weeks since termination) I received a warning that I will be terminated because my PC was sending out spam (the same spam issue)...

Thats awsome ... quit spamming. This should be a lesson your PC is screwed.
--
My crime is that of outsmarting you, something that you will never forgive me for.
I am a hacker, and this is my manifesto. You may stop this individual, but you can't stop us all... after all, we're all alike.

cgw123

join:2002-09-13
Moraga, CA

There are simpler ways to be an indavertent spammer. A couple of years ago, someone got my wife's AOL screen name and password (we don't know how, but we may have been using the same password multiple places). Whoever got the information logged on as her and sent spam for a porn website to a long list (we know because she got replies for several weeks asking why anyone would distribute such material). AOL shut down our account the same day. When I called to ask what happened, they told use that my wife's email address had been used for a large spam mailing. Because this did not fit our pattern of use, passwords were reset immediately. It hasn't happened since. But the impressive part was that AOL acted inside a few hours.


antiserious
The Future ain't what it used to be
Premium
join:2001-12-12
Scranton, PA

 reply to Anonymous Coward
Re: Terminated for SPAM, received notice 4 weeks l

said by Anonymous Coward:
I was terminated abruptly without any prior notice. I called the Comcast and after following Reps and (lousy) abuse dept, found out that my pc was sending out spam. They said they would turn back on if I install antivirus+firewall. Well I did and after two weeks, it came back on. Wonderful. Yesterday, (after 3-4 weeks since termination) I received a warning that I will be terminated because my PC was sending out spam (the same spam issue)...
... Broadband connection + No anti-virus + No firewall = NO sympathy for the clueless ... and your posting name says it all ...
--
... "I don't wanna go Uptown, baby ... all the friends I got are Downtown anyway" ... william topley

FlyinV

join:2003-04-14
Portland, OR
reply to Anonymous Coward
Re: Terminated for SPAM, received notice 4 weeks later

I wish all infected computers and the owners would get booted off and not allowed back on. Until they take a class and get a computer user permit.

Yay Comcast!
Turn off MORE people! Send MORE letters to people who have no clue.

Forums » US Cable Support » Comcast » Comcast HSIIPSec VPN Connections »
« Twin Cities - e-mail/ftp  
page: 1 · 2


Monday, 23-Nov 11:08:31 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.
page compression OFF
Most commented news this week
· [15] Frontier Increases Modem Rental Fee
· [6] Earthlink Suffers From Major E-mail Outage
· [4] Vivendi In Way Of Comcast's NBC Desires
· [1] Monday Morning Links
Most people now reading
· Smoker's Applecare warranties may not be worth anything [All Things Macintosh]
· Bell's Network Management practices page [TekSavvy]
· Extra charge to use Master Card instead of Visa? [General Questions]
· Slow speeds in the evenings [TekSavvy]
· [Free] Opera 10.10 Final [Software]
· linux box alternative to NetEqualizer ? ? Does it exist? [Wireless Service Providers]
· CTV & Canwest ask CRTC to order blocking of U.S. programs [TekSavvy]
· Best Bluray player [General Questions]
· You get ONE WoW wish... what would you do? [World of Warcraft]
· 3.x Feral Druid - Bear Tanking Guide [World of Warcraft]