tektonic
join:2004-03-02
Rockford, IL
| reply to bbtech2
Re: Questions about signing up for InsightBB (IL)
Ah, ok - I think I already had that one bookmarked and forgot about it (it looked familiar).
Anyhow, went to BB and couldn't get the $60 rebate portion or sign-up because their stupid computer system didn't display Insight in the list (just some satellite provider). I ended up getting the modem anyway since it ends up cheaper than anywhere else. I'll give Insight a call this afternoon for sign-up. |
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tektonic
join:2004-03-02
Rockford, IL
| Whew! Got the Best Buy thing sorted out. When I got home their site showed Insight in the list of available services, so I gave them a call to check and it was there. We had to drive all the way back and get the same guy (who was rather slack) to fix it.
According to the forms, there's a $20 rebate plus a $60 rebate for signing up for Insight. The first 3 months are $19.95 per month, and we also get free use of the Rhapsody music service for 2 months.
I hope the installation is considerably less painful! |
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tektonic
join:2004-03-02
Rockford, IL
| The day after signing up for Insight broadband through Best Buy, I gave Insight a call to arrange the connection.
All was fine until I asked them to confirm the price was $19.95 for the first 3 months. Their response - we don't think so! They said that was only for the first month, yet it clearly says the discount is for 3 months on the order from Best Buy. They went off to check and then said they'd need to find out a discount code before they could apply the discounted rate. I was assured someone would be in contact to let me know when this had been sorted out.
I hadn't heard anything as of 4pm today (3 days later), so I gave them another call and basically had the same dialogue.
Am I just being too impatient? Why don't they know about this Best Buy deal? Is that only for specific areas? It doesn't say anything to that effect on the print-out from Best Buy! |
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