TheSaint
join:2002-01-25
Hanover Park, IL
clubs:
 ·Charter Pipeline
·Comcast
| Upload Speed?
Right now I have the 768/down 128/up package through charter. I'm really happy with the reliable connection that I've been receiving, however when I upload files to my ftp server, it takes a VERY long time over the 128k up speeds. (That's about 8 kb/ sec. upload after overhead.)
There has been lots of talk concerning charter's potential upgrades in regards to their download speed, however none of that has taken place here in California. (To the best of my knowledge, someone correct me if I'm wrong.)
Is it possible to purchase additional bandwith for home accounts on the upload speed for folks like me that need to upload huge files (entire websites to remote servers, remote administration, media files for magazines etc.)?
Not everyone that requests extra upload speed is into the P2P scene, I understand charter's concern for not allocating more bandwith to the average user, however is there any option available to folks who are willing to use the extra pipe for legal purposes?
If not, where would I write to try and make our (I'm sure I'm not alone on this) concerns heard by the charter reps in charge of the tier settings?
Thanks ahead of time for any assistance,
Paul
--
The only thing necessary for the triumph of evil is for good men to do nothing.--- Edmund Burke |
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SleepyTech
Just One More Post... Sssnnzz
Premium,VIP
join:2001-06-21
Godfrey, IL
| Upgrading the upload is something that is In the Process... as it stands currently though your best bet for higher upload speeds is CBN
»www.charterbusinessnetworks.com
--
I post for myself,and statements made do not necessarily reflect the views of my employer, Charter Communications. |
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BizFinancing
Premium
join:2003-01-10
Port Orchard, WA
| reply to TheSaint
Here is what I was quoted a short while ago for CBN services:
768/256 $89.95/mo
1.5/384 $129.95/mo
2.0/512 $169.95/mo
These prices are for a 2 year committment, and a 1 year was quoted as being an additional $12/mo.
Like yourself, I find the 128 upload to be very slow and restrictive especially since I am not a heavy downloader.
The low upload unfortunately complicates my use of VoIP since it requires 90 kbs of b/w. |
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TheSaint
join:2002-01-25
Hanover Park, IL
clubs:
·Charter Pipeline
·Comcast
| reply to TheSaint
quote:
Upgrading the upload is something that is In the Process...
Thanks for the headsup, where did you hear of the upgrades? I was only aware of talk of a 2.0 mb download upgrade. 
quote:
The low upload unfortunately complicates my use of VoIP since it requires 90 kbs of b/w.
90 k/b of bandwith for VIOP? Wow, that's some heavy duty bandwith useage. I use a little program called Skype, but it doesn't allow computer to phone conversations yet, but it uses much less bandwith with very good sound quality. |
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d3agleWhor3
join:2003-05-27
Watsonville, CA
2 edits | reply to BizFinancing
you could try dslextreme.com
6000/600 for only 59.95 static or dynamic. |
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stridr69
join:2003-05-19
San Luis Obispo, CA
| reply to TheSaint
Hey, Paul
I live in SLO and have checked into getting higher upload speeds. Unfortunately, that takes a business account, which costs quite a bit more than is offered for the standard home account.
Haven't heard anything about even getting an upgrade to 256k.
Have you checked getting SBC/Yahoo?. Have a friend at work(who lives in Atascadero, by the way..) that got it and she's quite happy with it. Haven't gone to her house yet to do speed tests, so when I get the results, I'll post them. |
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stridr69
join:2003-05-19
San Luis Obispo, CA | reply to d3agleWhor3
He needs to be within 4000' to the RT to get those speeds |
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briand805
join:2002-10-05
Hesperia, CA
| I live in Los Osos ca..93402
Im probably a little over 5300 ft from the co here and i get a constant 5000/500 for $45 a month on sbc yahoo....still have charter cable and DVR those are great even though high def isn't in the foreseeable future in L.O. |
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ronpin
Imagine Reality
join:2002-12-06
Nirvana
 ·AT&T Southwest
| reply to stridr69
said by stridr69  :
He needs to be within 4000' to the RT to get those speeds
»Distance for Expert Package extended! |
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TheSaint
join:2002-01-25
Hanover Park, IL
clubs:
·Charter Pipeline
·Comcast
| reply to TheSaint
Right now I'm on the line with SBC to see how far their CO is from my house. Last time I check though, their network wasn't able to support anything higher than 384/64 in my area, the CO is a good 10k from my home. It wouldn't hurt if Charter had a little friendly competition from SBC and other DSL providers, hopefully boosting up their speed tiers or lowering their prices. I just got off the phone with SBC, they have nothing on the radar in terms of bring a CO closer to my home, the rep I talked with says its a whopping 15k away! 
Anyways, I guess from a business standpoint, it wouldn't make any sense for Charter to offer better speeds when the other kids on the block aren't going compete. Short of provisioning a T1 line, there really isn't much one can do if you life on the outskirts of the city and DSL is /not available/too slow to compete with cable. I wonder if there is any other type of alternative internet in this area like fixed point wireless? |
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TheSaint
join:2002-01-25
Hanover Park, IL
clubs:
·Charter Pipeline
·Comcast
| reply to TheSaint
Update: I called Charter today and they said that they would upgrade my download speed to 2mb (from 768k) and lower my bill $10 per month! 
The tech I also talked to mentioned that Charter might bump up the upload speed up a bit in comming months, but couldn't make any gurantees. It would be very easy now to complain about not getting enough upload speed, but I'm going to try and stay happy for at least a few days with the price reduction and the speed increase. 
--
The only thing necessary for the triumph of evil is for good men to do nothing.--- Edmund Burke |
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flacco
join:2002-08-04
Lebanon, CT
| reply to TheSaint
Upload Speed
the anemic upload is maddening. i've already bailed from my "grandfathered" so-ho account because it was pointless with a 128k upload, but now i'm faced with the problem of trying to manage my co-lo'd server over this pathetic connection. charter has, in effect, forced me to bundle all my server changes onto a portable hard drive, bring it into work, and steal my company's bandwidth to manage my personal server.
earlier today i was showing my father how to upload photos taken during his service in vietnam to a photo website from his SBC DSL-connected PC. the time was excruciating for the 1200dpi print-ready photos. he was stunned when i told him that my upload speed with Charter Pipeline was *half* of his with SBC DSL. |
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HappyBunny
Hi. Cram It.
Premium
join:2001-06-23
Long Beach, CA
·Charter Pipeline
| I so heartily agree. Today I sent a client a 1 MB QuarkXPress file and a 500K pdf and 2 tifs that were 2 MB each--I thought I'd grow old and gray waiting for them to upload. I am tired of hearing how people only want a higher upload for P2P--many of us NEED it for legitimate purposes such as yours and mine.
How can any of us work from home with this crappy upload speed?
--
They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety. -- Ben Franklin |
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flacco
join:2002-08-04
Lebanon, CT
| reply to TheSaint
Re: Upload Speed?
I am tired of hearing how people only want a higher upload for P2P--many of us NEED it for legitimate purposes such as yours and mine. [...] How can any of us work from home with this crappy upload speed?
Charter *had* the answer at one point - their So-Ho account. it was exactly what i needed - decent upload, (relatively) affordable, and accommodated low-volume in-home servers. it was comfortably positioned between the average "consumer" account and the full-blown business accounts.
then some genius in management thought it would be a fabulous idea to herd all users into the same consumer corral and "universalize" the service. without warning. basically, to paraphrase a Microsoft ad, one morning i woke up and "Suddenly, Everything Sucked." and i was left to scramble and suffer.
shortly afterward i canceled my charter cable TV service (who needs TV anyway - it's a polluted wasteland). recently, having given up on the idea that charter might deign to serve this market again, i canceled my crippled, grandfathered so-ho account and got the co-lo, but as i mentioned in an earlier message, while it's a LOT better for me and others to *use*, i'm still tethered to it with this ridiculous 128K upload speed. There are no other broadband options in my area.
Monopoly: great work if you can get it.
"We don't care. We don't have to. We're the phone company." -- lily tomlin in a Saturday Night Live skit when Ma Bell reigned supreme |
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jerrysjohnson
@chartertn.net | reply to TheSaint
"We don't care. We don't have to. We're the phone company."
Unfortunately it seems the phone company tends to care more. |
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borked
Cheese With That Whine?
Premium
join:2003-08-10
Kalamazoo, MI
| reply to HappyBunny
Re: Upload Speed
said by HappyBunny :
How can any of us work from home with this crappy upload speed?
If you are using it for business purposes you should be using a CBN account and not a residental account.
--
"Rather fail with honor then succeed by fraud" - Sophocles |
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TheSaint
join:2002-01-25
Hanover Park, IL
clubs:
·Charter Pipeline
·Comcast
| reply to TheSaint
Re: Upload Speed?
Business or no business, Charter's 128k upload is still behind every major cable ISP in the nation to the best of my knowledge in terms of price/bandwith allocated. Its just time to catch up with the rest, that's all. :P
--
The only thing necessary for the triumph of evil is for good men to do nothing. --- Edmund Burke
Kill your TV, then Internet Explorer: »www.mozilla.org |
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Paulg
Displaced Yooper
Premium
join:2004-03-15
Neenah, WI
clubs: | i really wish they'd come out with a 1.5/1.5 service.. i really do think that would be the ideal pakage for now. |
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TheNewGuydx
join:2004-03-23
Ponchatoula, LA | reply to TheSaint
hey guys i have the charter 2 megs and i get a 1789 downlaod and a 121 up laod i dont like my upload and its the fastest plan for charter can anyone help me out? |
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bigbearr
join:2003-11-16
Saint Louis, MO
| reply to TheSaint
said by TheSaint :
Business or no business, Charter's 128k upload is still behind every major cable ISP in the nation to the best of my knowledge in terms of price/bandwith allocated. Its just time to catch up with the rest, that's all. :P
Can you give examples of price/speed vs Charters offerings that are NOT promotions? |
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