mboy
Premium
join:2001-04-13
Little Falls, NJ
| Worst PC I have seen yet.
Worked on a coworkers home PC @ lunch. Adaware found over 1100 entries and his Norton 2002 has not been updated since 7/15/02.
He doesn't understand why I tell him he should really format and start over 
What a freakin mess. Every peice of crap you could imagine was on there.
Worst one I have seen yet |
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StraitShoot
Who Loves Ya Baby? - Theo Kojak
Premium
join:2003-02-08
Clinton, MA
| I see that sort of thing all the time on my co workers computers... They are jealous of the way I never seem to get infected, yet if I attempt to clean their 'puters for them, they give me a look similar to what a "victim to be" would look like if I was a "serial murderer...." You'd really think I was "Ted Bundy", given the way they react..LOL... It's impossible to deal with them, so I try hard not to even bother anymore...
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I'm Mad With Power! |
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mboy
Premium
join:2001-04-13
Little Falls, NJ
| reply to mboy
Yup, I usually charge a good chunk of change for it. This was a little freebie and the LAST I might add.
Well, if he finds he needs a reformat (he very well may) he is going to pay at least $100 for the privilege |
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Frank NJ
Premium
join:2001-12-26
Parsippany, NJ
| I just had a similar "freakin mess" of a machine that I agreed to take a look at. Trojans running rampant and spawning at each reboot, 30-second pauses trying to do anything, pop-ups all over the place, spyware galore, a plethora of running processes... I reformatted the damn thing with 7 DOD passes and bought a KAV license for the client. You should've seen the Hijackthis log! That's the last freebie I do. And you know what? It'll happen again, just give it time. Hopefully KAV with its nightly autoupdate will help keep this guy clean. |
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FoMoCo
466 C.I.D.
join:2001-01-10
Grand Rapids, MI
| reply to mboy
I am not sorry to say that I love it when people create themselfs a mess like that.If it were not for them I would be out of a side job and a very lucrative one at that.
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When life becomes a drag - floor it - Galaxie 500 |
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PTS
Premium
join:2001-12-13
Charlotte, NC
clubs:
| reply to mboy
said by mboy  :
Worked on a coworkers home PC @ lunch. Adaware found over 1100 entries and his Norton 2002 has not been updated since 7/15/02.
He doesn't understand why I tell him he should really format and start over
Love it when they do it to themselves. OK everybody, sing along....
"FDISK, format, reinstall, doodah, doodah...":D
--
Unemployed Americans cannot play the stock market...
In Search Of...Firing Synapses |
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Bobby_Peru
Premium
join:2003-06-16
| reply to StraitShoot
said by StraitShoot :
You'd really think I was "Ted Bundy", given the way they react
Haa! Hey, wait SS, didn't Mr. Bundy _have_ a bit more hair though...?
I know what you mean. Some are appreciative, and want to learn how to prevent recurrences. Some are appreciative but don't really want to learn anything, especially if they do not associate any "cost" with either the potential exposure, or the "mop-up". And then some are just as you say, once, and once only. |
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mboy
Premium
join:2001-04-13
Little Falls, NJ
| reply to mboy
When I told him to update spyware blaster 1 time a week and go thru the steps to install and implement the updates and told him to update and run adaware 3xs a week. He was like, you got to be kidding me.
I said, ok, I am |
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lrusso
If It Aint Broken Dont Fix It
Premium
join:2004-01-09
Albertson, NY
clubs:
| reply to mboy
Well, there is the ROOT of the Problem in virus spreading. But i have made this point many times how can you expect a Cow Worker or any other member of the Public that is new to copmuters or has never been taught to know about security.
PS. Did he have any Viruses?
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Don't Blame Windows Blame... Well check everything then blame windows.Spy-Bot Search and destroy Mozilla FireFox 0.8 McAfee Virus-Scan |
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EatingSomethingHot
@speakeasy.n
| reply to mboy
Reminds me of this:
»episteme.arstechnica.com/eve/ubb···00027271
 |
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BurntCricket
Gotta Do What Ya Gotta Do
Premium
join:2000-09-02
Here
clubs:
 ·RoadRunner Cable
| reply to mboy
Got me beat I think >> I worked on a PC when I ran Spybot I stopped it when it got in the 200's and Antivirus(which I installed) was listing as fast as the screen could refresh >> told the person >> "can't be fixed, reformat and reinstall was the only option", they were not happy but....... It amazes me how some people have no concept.
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Everything is relative and subjective. |
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exocet_cm
In memory of dadkins
Premium
join:2003-03-23
New Orleans, LA
clubs:
·Cox HSI
·Suddenlink
 ·Cingular Wireless
 ·AT&T Southeast
·Charter Pipeline
| reply to mboy
Might be off topic, but for you people that charge to repair, what do yall charge? How much?
And is it ok to charge people?
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He that feeds a disease, feeds an enemy. Some diseases are starved. Starve your sins by fasting and humiliation. Either kill your sin, or your sin will kill you. - Thomas Watson Harmless as doves 131 |
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BurntCricket
Gotta Do What Ya Gotta Do
Premium
join:2000-09-02
Here
clubs: | YES YES YES it is Ok to charge >> family and close friends I charge nothing, co-workers and the such, $50 minimum and it goes from there.
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Everything is relative and subjective. |
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exocet_cm
In memory of dadkins
Premium
join:2003-03-23
New Orleans, LA
clubs:
·Cox HSI
·Suddenlink
·Cingular Wireless
·AT&T Southeast
·Charter Pipeline
| said by BurntCricket :
YES YES YES it is Ok to charge >> family and close friends I charge nothing, co-workers and the such, $50 minimum and it goes from there.
Ok, second question. Do they come to your and do you go to them? (I don't charge my family either, or wouldn't consider it).
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He that feeds a disease, feeds an enemy. Some diseases are starved. Starve your sins by fasting and humiliation. Either kill your sin, or your sin will kill you. - Thomas Watson Harmless as doves 131 |
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jeisenberg
New Year's Eve
join:2001-07-06
Windsor, ON | I don't charge my family either, but after the umpteenth time f*ing up their system by being irresponsible, I just told them to take it elsewhere to repair.
Funny how paying for something gives you the feeling it's worth something. |
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Link Logger
Premium,MVM
join:2001-03-29
Calgary, AB
·Shaw
| reply to mboy
said by mboy :
When I told him to update spyware blaster 1 time a week and go thru the steps to install and implement the updates and told him to update and run adaware 3xs a week. He was like, you got to be kidding me.
I said, ok, I am
Sign him up for the monthly plan 
I don't charge but I have gotten to the point if they run P2P I tell them to take it somewhere else as self inflicted stupidity is more then I can handle anymore.
In reality you (and me) should be charging for this as it is a service that takes time and expertise so charging for it is the same as taking your car in and getting it serviced, I don't imagine many of us know good mechanics that work for free. Money isn't evil is just a holder in our barter system (I trade you computer services for money which I trade to someone else for groceries).
Blake
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Vendor: Firewall Logging Software »www.SonicLogger.com - SonicWall and 3Com »www.LinkLogger.com - Linksys, Netgear and Zyxel |
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mrchris
We don't miss you Bush
Premium
join:2002-10-01
North Babylon, NY
 ·Verizon FIOS
·Optimum Online
| reply to mboy
when I checked my cousin's Win98 family PC in Sea Cliff, Adaware found over 500 entries (around 300 or more cookies). The problem was, the machine's HDD was going nuts quaratining it all cause the machine just has 128mb of RAM! I just hope all the crap was removed successfully. Also, the machine has Norton 2000 or 2001 on it with EXPIRED virus definitions on it.
I also secured my cousin Matt's laptop, by installing spywareblaster/adaware/spybot S&D/MVPS HOSTS file and turning off essential junk services such as messenger and UnPNP on his machine. His machine was very clean when I scanned it (only a few tracking cookies).
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Randmap for Half-Life & mods Firefox Sven Co-op, co-op mod for HL! |
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mboy
Premium
join:2001-04-13
Little Falls, NJ
| reply to Link Logger
I charge no less then $75 to even bring a PC home to look at, then it goes up from there. I don't charge family and only rarely do I not charge a friend. Something sinmple like this (or so I thought) I could do at lunch, I won't charge. If I take it home, I am charging. If I have to come to you, expect to pay upards of $200. |
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bendjo
join:2003-08-10
Saint Paul, MN
| reply to mboy
My family members and friends usually reimburse me for tech support. I have never requested payment. I enjoy going the extra mile. I started refusing payment but instead of cash I started getting gift certificates or little presents. I think a personal touch really helps. Many people are fed up with customer support be it dell or aol and for people to have someone who genuinely cares seems to mean something. |
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Luppy
Premium
join:2002-01-14
Randolph, MA
 ·magicjack.com
·Verizon Online DSL
| reply to mboy
Where I work, we provide on site service only so we don't bring computers back for cleanouts. Our rate is hourly at 75.00 per hour for clients within a 35 mile radius. Most machines that are gunked up with this crap are really gunked up and take anywhere from 1 - 5 hours to perform a good cleanout and install any necessary proggies, and/or to provide a training lesson on the do's and don'ts. Obviously it takes us less time to clean for people who have broadband, more time for the (ugghhh) dial up users. |
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