loleary369
join:2002-03-08
Brooklyn, NY
| reply to andranic
Re: nyc thinking of voip need help
Vonage here in Brooklyn with TWC. Have had it for 5 months, not one problem at all. Had a hard time setting up new all in one printer/scanner/fax (Lexmark 6150) to fax over Vonage. Followed all recommendations that I found on here, but still didn't work. Emailed CS, and received a reply that they would call me, did not call me within a week, I sent a semi-nasty email, and received a reply within 24 hours, with the solution (in the Lexmark software, set equipment to act as though it were behind a PBX, turn off error correction mode, and in the Netgear router setup, uncheck the box "Enable Spi". Worked like a charm, and then I noticed on my bill, they credited me $10 for "customer satisfaction". I have the $24.99 plan, my last phone bill was for $17. Not bad. All in all, my experience with Vonage so far, has been truly exceptional.:D:D:D |
