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The best way to find a high quality ISP in your area is to ask some kids that play networked computer games. That's because whoever has the lowest latency Internet connection has an unfair advantage in networked computer games. Hint: For VoIP, latency and jitter and uptime matter much more than bandwidth-- that means DSL is usually better than cable.

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Mistakes to Avoid

Getting cable instead of DSL (unless cable is cheaper): In my experience, DSL is much more reliable and gives better VoIP voice quality that cable modem. (Note: This generalization isn't always true, so investigate your ISP on DSL Reports before making a decision.)

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For example, most cable modem systems are poorly designed (from a VoIP point of view) because they are set up as a neighborhood-wide shared Ethernet, meaning that whenever your neighbor is downloading MP3 files, you will notice dropped packets in your VoIP phone call. Note: Try to choose a VoIP solution that can communicate over dialup (even if you have broadband)-- you will be surprised how at many people you want to talk to that cannot or will not get broadband.

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Cable modem: jitter and excessive downtime

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said by BizFinancing :

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I think what he should have clarified about using VoIP with certain HSI Cable providers is their low upload bandwidth (128k in most cases) can cause problems with some VoIP services (Vonage in particular).

Even though I have to agree with matherw about DSL (my personal preference), my current cable service works fine with Vonage .... as long as I am not running too many applications on my PC while on a call.

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said by benjamin :

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URL doesn't work. Anyone know if the address has changed?

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