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Links: ·BBR Speed test ·Telus Velocity Webpage ·Tweaks Forum ·Telus Reviews
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AuthorAll Replies

gramboh

join:2004-01-22
Calgary, AB

Telus DSL - new DNS error occuring frequently

Hi everyone,

Over the past few days I have been getting a strange Gateway/DNS error when I try to access various web sites, as follows:

Bad Gateway
The following error occurred:
[code=DNS_HOST_NOT_FOUND] The host name was not found during the DNS lookup. Contact your system administrator if the problem is not found by retrying the URL.

--------------------------------------------------------------------------------
Please contact the administrator.

I have never seen this before this week. I can resolve the host fine and traceroute is going through without any time outs as well. Anyone know what is causing this? Thanks.


Andy1234

@205.206.x.x

I thought it was just me!

I called Telus service and they said (as they always do) that no-one else had reported a problem...

I'm baffled. Let me know if you find a solution!



Andy1234

@205.206.x.x

Just an update - I ran spybot as I read somewhere that spyware can cause this problem. It found a couple of items which I deleted, but I still have the same problem.

Seems several sites are fine, others I can't connect to at random times. Try once - no go, try a few minutes later and it's fine. Hitting refresh NEVER connects for some reason, even if I hit it for 10 minutes straight.

HELP!!!!


TELUS Helper
Premium,VIP
join:2003-09-22
Calgary, AB

can you guys please post the sites you are unable to reach, as well as your IP addresses?

thanks

TELUS_helper



Andy1234

@205.206.x.x

Thanks for your reply!!

Ummm... Is it really safe to show your IP address?

Hopefully it is, and since you need it, its: 205.206.226.42
I connect via a Linksys BEFSR11. Just updated the firmware yesterday to see if that was the problem. It wasn't.

I've added many new DNS entries to my list - I think I have 7 or 8 right now. It makes no difference, so I have to assume it's not the DNS servers' faults.

It seems to be happening less frequently at this moment, but it was so random before it's hard to tell.

Here's a few samples:
»terminalreality.com/
»www.darwinawards.com/
»www.nitroreview.com/
»www.allseasonrent.com/

Thanks in advance!


TELUS Helper
Premium,VIP
join:2003-09-22
Calgary, AB

hi

can you confirm - is it still happening at all at the moment?

TELUS_helper


Meestor_X

join:2004-02-02
Calgary, AB

Yes it is, but different sites all the time. The sites I gave you are fine right now (although I expect later that they may give me trouble)

Here's one that just now that doesn't work...
»www.asp-zone.com/aspfaq.asp


TELUS Helper
Premium,VIP
join:2003-09-22
Calgary, AB

and what is the exact error you are receiving?


Meestor_X

join:2004-02-02
Calgary, AB

Same error as the poster:

Bad Gateway
The following error occurred:
[code=DNS_HOST_NOT_FOUND] The host name was not found during the DNS lookup. Contact your system administrator if the problem is not found by retrying the URL.

--------------------------------------------------------------------------------
Please contact the administrator.

Meestor_X

join:2004-02-02
Calgary, AB

BTW - That URL I just gave you now works. (sigh...)


Meestor_X

join:2004-02-02
Calgary, AB

Here's a new one:

»www.aa.com/


Meestor_X

join:2004-02-02
Calgary, AB

1 edit

Now www.aa.com is working.

Okay, I'll stop posting reports...


gramboh

join:2004-01-22
Calgary, AB

reply to gramboh
I haven't encountered any problems today but had a lot over the weekend. If any more occur I will record the site and time of error and either post here or PM you it with my IP telus_helper.

Thanks again.


TELUS Helper
Premium,VIP
join:2003-09-22
Calgary, AB

yeah, its really weird. we had problems in edmonton on sunday in relation to particular websites. i'm failing to understand how calgary was impacted as well.

quite weird!

TELUS_helper


Meestor_X

join:2004-02-02
Calgary, AB


Outlook/Hotmail Error
I don't know if this is related or if it helps at all, but the only other problem that I've been having with my computer that I wouldn't say started at the same time I started getting gateway errors, but it's been getting much worse lately, is my access to Hotmail within Outlook XP.
I occasionally had times in the past where it wouldn't syncronize and I'd have to go out of Outlook and back in or send/receive a few times, but lately it's getting really bad. I can hardly sync at all. The telus send/receive sometimes gives me problems too (as you can see from the attached jpg), but not very often.

So, I wonder if the Outlook/Hotmail thing is related someway. Every day I've been doing a Norton LiveUpdate and virus scan, just to be sure and I keep coming back clean.

newbro

join:2003-03-28

reply to gramboh
OMG and i thought i'm the only one!! i TOO have been having loads of no DNS Gateway error on certain website... plus outlook express isn't connecting to hotmail server either it keeps on giving me sockets error. They better fix this soon it's driving me nuts


Meestor_X

join:2004-02-02
Calgary, AB

1 edit

Time: 7:55pm
URL: »discuss2.snapstream.com/vb/

Possibly related or not:
Outlook is becoming unuseable with it's errors!

This is the most common one:
Task 'Hotmail: Folder:Inbox Synchronizing headers.' reported error (0x80004005) : 'An unknown error has occurred. Please save any existing work and restart the program.'


Meestor_X

join:2004-02-02
Calgary, AB

Time: 7:46am
URL: »discuss2.snapstream.com/vb/forum···orumid=3

Windows Update installed a patch last night, and so far my Outlook seems to be working, but that could be coincidence, as the patch I believe was a security patch to fix some more holes in Windows.


newbro

join:2003-03-28

that link you post just now gave me a dns error....


Meestor_X

join:2004-02-02
Calgary, AB

So we're NOT alone...

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