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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [Vonage] Problem faxing to local numbers
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Can I view the sign in messages on a Sipura 2000? »
« nyc thinking of voip need help  
Hooper
Premium
join:2001-10-22
Villanova, PA

Re: [Vonage] Problem faxing to local numbers

You CAN lower the fax rate to 9600, but you have to call HP to learn how do this. They don't publish it anywhere and the settings are very cryptic. Make sure to write them down if you do call as you will probably be charged for support and won't want to call them again if you want to change them back.

dellsweig
Extreme Aerobatics
Premium,MVM
join:2003-12-10
Campbell Hall, NY

Re: [Vonage] Problem faxing to local numbers

I read somewhere that pre-fixing your fax dial number with *99 will make faxes work better - I think it disables some filtering in the ATA

usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
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Re: [Vonage] Problem faxing to local numbers

said by dellsweig See Profile:
I read somewhere that pre-fixing your fax dial number with *99 will make faxes work better - I think it disables some filtering in the ATA

That was true for older Cisco software.
It forced G.711 and turned off silence suppression. Should not be needed now AFAIK.
--
Jim -- USA2K ... Voip on FWD & Vonage ... SEE: »www.usa2k.net
PSTN is a Legacy Gateway to VoIP, the new "phone service"
KfunnyE

join:2004-01-20
Cranbury, NJ

Here are the instructions that I got from HP Online Tech Support:

1. Press * and # at the same time, and then release both keys
2. Press 1, 2, and then 3, releasing each key before pressing the next.
The display window should read "Service" with a revision number.
3. Press the right arrow button once.
The display should read "System Configuration".
4. Press Enter.
5. Press the right arrow button until "r/w parameter" appears in the display. Press Enter. The display should read "parameter 0"
6. Change 0 to 153 and press enter now.
7. When modifications are complete, press Cancel repeatedly until the date and time appear in the display.

*** This is on the keypad of the HP all in one device ***
*** This was tested on an HP Officejet 7110 All in One ***

As this is access to a service menu it isn't published anywhere, but this should correct your fax problems by lowering the baud rate.
agrabren

join:2002-05-25
Pompano Beach, FL

Re: [Vonage] Problem faxing to local numbers

What do you set the value to?
Thanks
Hooper
Premium
join:2001-10-22
Villanova, PA


1 edit

Re: [Vonage] Problem faxing to local numbers

said by agrabren See Profile:
What do you set the value to?
Thanks

Change it from 26 to 6. But remember this setting lasts only as long as the printer is on.... once it gets turned off, you have to reconfigure it.
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« nyc thinking of voip need help  


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