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Waiting for Due Date from SBC... »
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page: 1 · 2
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DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs:

Sonic.net offers 6.0Mbps for $44.95/mo

We've launched a new promotion, providing SBC-ASI enhanced DSL loops at up to 6.0Mbps downstream and up to 608kbps upstream for just $44.95 per month. There is a 12 month term committment required. A free modem rebate is available if you need a modem.

For details, see:

»www.sonic.net/sales/dsl/sbc/enha···mo.shtml

Enjoy!

-Dane


bobrk
You kids get offa my lawn
Premium
join:2000-02-02
San Jose, CA

1 edit
n/m, I'll go read the newsgroups.


CT-USER

@64.251.x.x
Is this service offered outside of CA?


AR
Premium,ExMod 2001-04
join:2000-09-21
Toronto, ON
·Rogers Hi-Speed

reply to DaneJasper
Hi Dane,

I found this thread on the home page news report.

Do you anticipate that you might have to introduce caps with this speed tier? Because now heavy downloaders will grab more stuff.

I am sorry if I am asking an uncomfortable question.


DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs:

The circuit will run at the max speed that the range allows; 1.5Mbps for long loops, 3.0Mbps for medium length ones, and 6.0Mbps for those close enough.

No, nothing should change in the speed, now or in the future. Unless you pick up house and move, in which case the offer gets invalidated.

Don't forget also - you get up to eight static IPs.

-Dane


AR
Premium,ExMod 2001-04
join:2000-09-21
Toronto, ON
·Rogers Hi-Speed

  This is excellent!

People should note this and give Comcast the boot. There is no reason to stick with Comcast: they are more expensive, they offer only 3Mbps down, they are not a dedicated circuit and they terminate your account for exceeding unknown download caps.

Great pricing, I hope everyone can benefit.


bobrk
You kids get offa my lawn
Premium
join:2000-02-02
San Jose, CA
·SONIC.NET

reply to DaneJasper
So if we have an existing account, will we be able to upgrade or do we have to disconnect and reconnect to get this deal?

Also, how do we know what our new speed will be? During my last connection problems I found out I was on an RT. Who knows if that's long, medium or short loop?


DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs:

The news today from SBC is that existing customers can upgrade to the new speed, without downtime, if they're eligible (within range).

This will reset your term committment, and it'll run for 12 months from when the upgrade is complete.

In addition, customers of other SBC-ASI DSL ISPs can switch with little or no downtime, at their current rate of speed, then upgrade to the new Enhanced promo offering if they're within range.

-Dane


nccycle
I Scream Loudly
Premium
join:2003-01-09
Oakland, CA
reply to DaneJasper
Now I'm going to be up all night waiting for tomorrow so I can call and order.


Sharingan

join:2003-08-17
North Hollywood, CA
reply to DaneJasper
Is this promo available in souther california like in the LA area.


lakino
Premium
join:2003-04-03
Campbell, CA

reply to nccycle
said by nccycle See Profile:
Now I'm going to be up all night waiting for tomorrow so I can call and order.

Don't get too excited. You won't be able to get those speeds until AFTER 2/2/04.

Sleep well tonight.
--
Why do people like .sig files so much? Baffling to me...


nccycle
I Scream Loudly
Premium
join:2003-01-09
Oakland, CA

said by lakino See Profile:
said by nccycle See Profile:
Now I'm going to be up all night waiting for tomorrow so I can call and order.

Don't get too excited. You won't be able to get those speeds until AFTER 2/2/04.

Sleep well tonight.

I can wait to get the higher speeds. I just want to get the order in

I burned up some extra energy moving some furniture around the house so I should sleep well, at least until the local skunk comes scratching around trying to get into my basement.


DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs:

reply to Sharingan
said by Sharingan See Profile:
Is this promo available in souther california like in the LA area.

No, Sonic.net serves LATA 1 (Monterey to the Oregon border, on the coastal region) and LATA 9 (Stockton/Modesto/Tracy).

I recommend DSLExtreme for folks who are located in the Southern California LATA. Ari and the staff there are nice folks, and they run a big network.

-Dane

BustaCap

join:2003-03-24
Redwood City, CA

I'm currently an SBC customer in Redwood City, CA who never upgraded to the SBC Yahoo package. I signed up about 4 years ago and got a static ip with my line being split at the outside box (ie, I don't have to use any filters on my phones). I think I'm currently paying $45/month. I have a couple of questions about your package:

1. Would it be as simple as making a phone call and having everything switched over on your end or would I have to "install" something here at my house (new modem, etc..)

2. Would Sonic take care of moving me from SBC to Sonic or would I have to call SBC and cancel my account?

3. Is the Enhanced DSL a pppoe package?

4. Would there be any downtime?

5. I've always been able to max out my 384kbps-1.5mbps down/128-256kbps line (I get 1.2 mbps/220 kbps). Could I expect to get the full 6mbps/608kbps (minus overhead)?

Sounds like a pretty sweet deal!

Thanks,
Dave


DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs:

said by BustaCap See Profile:
I'm currently an SBC customer in Redwood City, CA who never upgraded to the SBC Yahoo package. I signed up about 4 years ago and got a static ip with my line being split at the outside box (ie, I don't have to use any filters on my phones). I think I'm currently paying $45/month. I have a couple of questions about your package:

1. Would it be as simple as making a phone call and having everything switched over on your end or would I have to "install" something here at my house (new modem, etc..)

2. Would Sonic take care of moving me from SBC to Sonic or would I have to call SBC and cancel my account?

3. Is the Enhanced DSL a pppoe package?

4. Would there be any downtime?

5. I've always been able to max out my 384kbps-1.5mbps down/128-256kbps line (I get 1.2 mbps/220 kbps). Could I expect to get the full 6mbps/608kbps (minus overhead)?

Sounds like a pretty sweet deal!

Thanks,
Dave

It should be a relatively simple switch, with perhaps one gotcha. If your loop is very old, it may be configured with a different PVC than they now use, and this could require that you change a setting in your DSL modem. Our support group can assist with that - you might want to give them a call at 888-SONIC-33 (ask for support) and let them know what type of hardware you've got and ask them to describe the PVC change procedure.

When you order the ISP change from us, and once it's up, SBC/Yahoo should get notice from SBC-ASI that you've switched. That said, it might not hurt to call them to make sure they actually have stopped billing you.

We don't use PPPoE - everything is strictly static IP bridged. You are initially allocated one IP, and using our member tools, you can interactively switch to a block of four or eight static IPs with this package.

The SBC-ASI goal timeline for ISP changes is same day, but some types of loops (remote terminals, generally) can mean more downtime. We can't guarantee there would not be a few days of downtime. We do provide dialup in case there is.

Distance and loop quality determines speed, and there's no way to determine exactly what will be delivered until it's delivered. We can't project max speed, unfortunately, but you'll get everything your loop is capable of! Note that some DSL modems (Cayman, Greatspeed, and others) do provide a link margin stat that can help you determine how much additional capacity beyond the synced rate of speed a loop is capable of. If it says the link capacity is at 90% at 1.5Mbps, I wouldn't expect to go faster, but if it says that you're at just half or capacity or something, it seems more likely. All of that said, there's still no guarantees.

Look forward to getting you on board!

-Dane

BustaCap

join:2003-03-24
Redwood City, CA


1 edit
Thanks for the info Dane.

As to the speed, I had an SBC tech here last month helping me with some line problems (which he fixed). While he was helping me he plugged my line into a little portable computer thingy which he told me showed that my max rate was up in the 5500 kbps range (I'm really close to the CO). I guess what I'm asking is would my max speed be different with Sonic than what it would be with SBC? My thinking is that my max down/up speed is a factor of how close I am to the CO and that wouldn't be changing if I switch to Sonic, would it?

If I sign up now would you anticipate the change over to occur on Feb 2nd?

Dave


DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs:

If the tester indicated a max rate of 5500kbps, it's likely it would sync at 3.0Mbps. You've got to be pretty close to get the full 6.0Mbps speed.

Both SBC/Yahoo and Sonic.net use SBC-ASI (a competitive carrier) facilities. We're both ISPs, and buy their DSL service in the same sort of way. SBC-ASI buys the right to share the copper from SBC California, our regulated monopoly phone company.

What this means is that the speed will be the same, no matter if you select SBC/Yahoo, DSLExtreme, Sonic.net, etc, etc. Note though that ISPs which require PPPoE software do have some protocol overhead due to the PPP, but it's pretty tiny.

You can begin the ISP switch immediately, then we'll process the upgrade to the enhanced speed right on or after February 2nd.

-Dane

sgeist

join:2000-05-12
Fremont, CA

reply to DaneJasper
I'm on your Basic DSL right now, and getting speeds right around 1300 down. Line length is said to be 2625 feet. Care to speculate what I'd see on Enhanced service?

And I'm very curious - what happened between you and SBC to be able to offer Enhanced for ten bucks less than I was paying for Basic last August?

At the end of the 1-year committment, what happens to the price? If SBC decides to kick the price up, will I be able to go back to Basic without much trouble?


DaneJasper
Sonic.Net
Premium,VIP
join:2001-08-20
Santa Rosa, CA
clubs:

At such a short line length, I'd expect really good speeds. That said, I won't guarantee it.

SBC's offered us reduced priced Enhanced loops - down from almost $90 to a bit below $40, with ATM costs, PVC costs and collection costs factored in.

At the end of the term, we anticipate that it'll go to $69.95 automagically, and you won't be under term. It may be possible to re-up for whatever the current deal is then, but who knows what will be going on at that point. Under the terms of these promotional loops, SBC cannot raise the price as long as you retain service at the same rate of speed at the same location on the same phone line.

-Dane


crowdx

join:2001-10-12
Concord, CA

reply to DaneJasper
Hey guys,
I was with Sonic last year and I really loved the service. I moved to cable for higher speeds. Now I am back with SBC 6mbps/608kbps for $99 a month. I am looking at these new offers and Sonic looks very tempting again to me.
I am getting great speeds (average about 5.2mbps down and 512kbps up) and I am wondering a couple of things about Sonic.
1. I see on your site that you are using Newscene for 3rd party newsgroup service, is this an unlimited access or is there a cap on how can be downloaded?
2. I am quite a high bandwidth user, (Ftp'ing client files and some binary downloads, tv episodes) will this be a problem with Sonic? SBC owns the pipes and they presently have no restrictions and it doesn't seem to be any extra cost to them what I download. Does high bandwidth cost Sonic more?
3. I intend to host an email server and 2 VERY low traffic web sites here at home, will this be ok on Sonic's network?
Sonic was a great ISP when I was with them before and I would definitely jump at this static ip offer and get rid of SBC PPoE
Patrick
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