ashakouri1
join:2002-08-23
Santa Monica, CA
 ·AT&T U-Verse
| Digital Cable Box problems
I have had my digital cable box for about two years and recently since Adelphia took HBO off of the regular channels and on to digital cable, I have been using the digital box more often, and I have noticed that while I am watching a show the signal cuts in and out maybe 10 times in an hour program. I am watching HBO and the signal is lost and like 3-5 seconds later I get it back but for that 3-5 seconds the screen black or the signal is scattered. Now I was wondering if this is normal, my regular cable is fine and I get no problems with it so I am thinking that if there is a problem it is with the digital box. |
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NukeMeElmo
join:2003-03-06
Austin, PA
| I honestly have no clue about the digital boxes. But I would definately give a call in to your friendly regional call center and I'm sure they'd be able to assist you. If it is an issue with the box or with the signal I don't think anyone here would be able to resolve it. I'd just call in. |
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prisoner3
join:2003-09-15
Lockport, NY | reply to ashakouri1
Digital boxes aren't too far from their cable modem cousins, sometimes all it takes is to unplug it for thirty-five seconds and plug it back in to reset it. |
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CableMan
join:2002-01-22
South Glens Falls, NY | reply to ashakouri1
tiling is not normal. you could have a signal issue or that QAM could be getting errors. make sure you have 1 GHZ splitters in your house also. is it just HBO's that are being affected? |
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ashakouri1
join:2002-08-23
Santa Monica, CA | No it is most channels on the Digital Box, and I think I do have a 1 GHZ splitter in my house but I have to check on that. |
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MacLeech
The one and only
Premium,MVM
join:2001-07-14
SoCal
| reply to ashakouri1
Neutrox,
1.Tune to a digital channel which displays the problem your seeing the most.
2.Push the "Power" key on the box, then within 2 seconds push the "Select" key.
3. A diagnostic menu should pop up.
4. There should be a menu marked "Inband status". Arrow down to that and push select.
5. It should show SNR for that channel, it should also give you a number in dB and display "GOOD".
What does your's read?
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Adelphia - Is it working now? |
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