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This letter advises RealNetworks Inc. of various actions and demands by Junkbusters following the revelation of previously secret data collection and reporting functions in RealJukeBox software. Based on the independent analysis of Richard M. Smith (attached) we consider these functions to be unacceptable violations of consumer privacy which RealNetworks must cease and remediate. We also believe that RealNetworks may have breached both civil and criminal laws, so we are alerting various agencies for possible enforcement actions, to discourage further incidents of this kind.
»www.junkbusters.com/real.html

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