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Forums » US Cable Support » Road Runner » Houston Road Runner... High Pings Again##&&@@
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RR Packetloss »
« Connecting Playstation Network adaptor?  
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jgs

join:2003-12-08
Houston, TX

reply to H-Town dude
Re: Houston Road Runner... High Pings Again##&&@@

Im haven the same issues with my connection. Roadrunner sais they can do nothing about it. Im maken 23 Hops to a dallas ip.
Tracing route to 209.120.238.13 over a maximum of 30 hops

1 15 ms 16 ms ping 209.120.238.13

Pinging 209.120.238.13 with 32 bytes of data:

Reply from 209.120.238.13: bytes=32 time=63ms TTL=49
Reply from 209.120.238.13: bytes=32 time=47ms TTL=49
Reply from 209.120.238.13: bytes=32 time=63ms TTL=49
Reply from 209.120.238.13: bytes=32 time=63ms TTL=49

Ping statistics for 209.120.238.13:
Packets: Sent = 4, Received = 4, Lost = 0 (0% los
Approximate round trip times in milli-seconds:
Minimum = 47ms, Maximum = 63ms, Average = 59ms

That ping used to be under 20ms. Im play games online. Once you get on the servers and play pings jump to like 160 ingame. From what used to be 60-110 at most. I was informed by them that that tracert looks good and is ok. There is nothing they can do. With that kind of performance im moven to the cheaper dsl. I can get just as good or better with dsl for a cheaper price. RR Houston is unwilling to adress the issue with atdn aol.

jgs

join:2003-12-08
Houston, TX

Tracing route to 209.120.238.13 over a maximum of 30 hops

1 15 ms 16 ms 10 ms 10.48.64.1
2 10 ms 16 ms 10 ms pos5-1.hstntxtid-rtr1.houston.rr.com [24.28.97.6
5]
3 10 ms 15 ms 10 ms srp8-0.hstntxtid-rtr3.texas.rr.com [24.93.33.147
]
4 10 ms 16 ms 10 ms son0-0-3.hstqtxl3-rtr1.texas.rr.com [24.93.33.16
1]
5 10 ms 16 ms 10 ms pop1-hou-P0-1.atdn.net [66.185.133.145]
6 16 ms 10 ms 16 ms bb1-hou-P0-0.atdn.net [66.185.146.96]
7 16 ms 15 ms 16 ms bb1-dls-P6-0.atdn.net [66.185.152.132]
8 16 ms 15 ms 16 ms bb2-dls-P2-0.atdn.net [66.185.153.29]
9 31 ms 16 ms 31 ms bb2-kcy-P6-0.atdn.net [66.185.152.129]
10 15 ms 31 ms 32 ms bb1-kcy-P1-0.atdn.net [66.185.152.126]
11 47 ms 32 ms 46 ms bb1-chi-P6-0.atdn.net [66.185.152.124]
12 31 ms 32 ms 47 ms pop1-chi-P0-0.atdn.net [66.185.141.85]
13 32 ms 31 ms 47 ms bpr2-so-3-0-0.ChicagoEquinix.cw.net [208.174.224
.29]
14 79 ms 78 ms 78 ms 208.174.224.26
15 47 ms 47 ms 47 ms chcgil1wcx2-oc48.wcg.net [64.200.103.117]
16 47 ms 62 ms 47 ms dnvrco1wcx2-pos10-0.wcg.net [64.200.210.66]
17 63 ms 47 ms 47 ms 64.200.108.5
18 63 ms 47 ms 47 ms dllstx1wcx3-pos1-0.wcg.net [64.200.240.213]
19 47 ms 47 ms 47 ms dllstx9lcx1-pos9-0.wcg.net [64.200.232.210]
20 47 ms 46 ms 63 ms dllstx9lcx1-pos6-0.wcg.net [64.200.232.14]
21 47 ms 47 ms 62 ms dllstx9lce1-yipes.wcg.net [64.200.226.118]
22 62 ms 47 ms 47 ms 66.7.164.66
23 47 ms 62 ms 47 ms 209.120.238.13

Trace complete.
jgs

papillon

join:2002-03-10
Minnetonka, MN


1 edit
  If it happens tonight, I'll be on the phone to RR tier three. They typically try to debug the client end (you and me) before going upstream to look for a fubared router. As I see here, I'm not the only one in the Sugar Land area with this issue. My bet... fubared router upstream. And I can even give them the hop and ip address.

kstark

join:2002-01-30
germany
·T-Com

reply to jgs
Re: Houston Road Runner... High Pings Again##&&@

This is day 2 of some nasty packet loss. Called RR last night and it only took me about an hour to convince the rep that there was actually packet loss. She was accusing me of starting my firewall and turning it off while she was trying to ping me. So it was escalated, but didn't get fixed today. Hopefully tomorrow, as this is screwing with my VOIP too.

papillon

join:2002-03-10
Minnetonka, MN

 
Click for full size
Really bad on 12_09_03. Check out the plot.

papillon

join:2002-03-10
Minnetonka, MN

 
Click for full size
Every dam night!!!!!!!!!!!!!!!!!!!!!

papillon

join:2002-03-10
Minnetonka, MN

 
Click for full size
Click for full size
I suppose it could be worse... However, I'm not sure how... RR/ATDN PLEASE FIX ThIS!!!!!!!!!!!!!!!!!!!!!!

papillon

join:2002-03-10
Minnetonka, MN

 
Click for full size
Well... at least the FU is consistant... blah....

papillon

join:2002-03-10
Minnetonka, MN


1 edit
 
Click for full size
Who can f((k explain this &Hit? huh? anyone out there? Guess not. RR techs are dimwits... blah!!!!!!!!!!!!!
Forums » US Cable Support » Road RunnerRR Packetloss »
« Connecting Playstation Network adaptor?  


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