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« That's why I log everything!  

Sarah
Premium,ExMod 2002-05
join:2001-01-09
Cambridge, MA
clubs:

Reliable? E-mail? Ha...

I have found it to be nearly impossible to get a reliable e-mail provider for my office.

We just switched our e-mail for the 5th or 6th time in about four years. Verizon was the worst offender, with e-mails disappearing for weeks at a time, multi-hour hold times for tech support who would tell me there was no problem, etc. Atrocious - and that's with a business account! I'd hate to see what residential customers got.

Our latest provider blamed Sobig.F for the 24-hour delays we were having, but when the delays popped up again in November, they didn't have any excuses except that "no one else is having a problem, just you." That combined with the loss of 24 hours worth of my boss's e-mails, plus the fact that their server got blacklisted by AOL, and the lack of spam filtering... it was enough for me to switch, AGAIN. Wish me luck this time.
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