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eighty7

join:2003-11-25
Solana Beach, CA

 router dropping connection after 6 hours

Hi,

I've got a linksys router splitting the connection between two computers at my house. The router will get an IP address, but about 6 hours later it loses connectivity to anything beyond the cable modem. Unplugging cable modem resolves the issue for another 6 hours. I've tried cloning the MAC address to that of the laptop used during installation to no avail. I've also upgraded to the latest firmware on the router.

Has anybody seen this before? Has anybody gotten a linksys (or any manufacturer) router to work with Powerlink in this area (San Diego)?

Thanks,
bye.

adambpsu
Adam
Premium
join:2003-02-08
Harrisburg, PA
What type of modem are you using?


UglyDork
Premium
join:2002-01-09
Buffalo, NY
·Vonage

reply to eighty7
quote:
Has anybody seen this before?
Yes

Your router is blocking DHCP requests. Your IP has a lease of 6 hours. After that, your computer will request a new IP addy. If the server does not receive a request, it will just assume your PC is off and not give you a new IP.

When this happens, you loose your connection. Something in your router is blocking that process.

Resetting your router to factory defaults would be a good place to start.

With Adelphia and most cable ISP's, there is no configuration needed. The router factory defaults to cable ISP ready.

At that point, reboot everything and see how the connection works.

eighty7

join:2003-11-25
Solana Beach, CA

Thanks for the replies.

I'm using a Terayon TG715x cable modem.

If the linksys router was blocking dhcp requests wouldn't that prevent it from getting an ip address in the first place? That's kind of the part that throws me; the fact that it works for a little while, then craps out almost as if service is being actively denied. I noticed that the dhcp lease according to the router page is around 12 hours, maybe it's not sending a renewal request early enough so Adelphia is cutting us off?

Thanks again,
bye.


JacksGhost
Got Bottle?

join:2002-12-29
Buffalo, NY
No. The routers parameters if set to DHCP will initialise and request an IP upon bootup. It won't address the lease time of the IP tho.

jAX.

wcmi92
Mike

join:2003-01-01
Ashland, KY
reply to eighty7
Which model Linksys? It may be a firmware issue.


Eric08

@rr.com
reply to eighty7
Try this,

-Access you router set-up page
-go to advanced settings
-wireless
-reset your RTS Threshold to 2304

tell me if it works


SkellBasher
Yes Sorto, I'll take my Prozac

join:2000-10-22
North Tonawanda, NY

reply to UglyDork
said by UglyDork See Profile:

Your router is blocking DHCP requests.

The router isn't blocking DHCP. The router is the DHCP client. It's the router that initiates and manages IP connectivity through it's WAN interface via DHCP.

With Linksys routers, the most common culprit is a firmware problem. I have had success by flashing it down a revision, then back up to the most current.

And please, no one try to blame this on the "Block WAN request" feature, that's not the problem.
--
No man, for any considerable period, can wear one face to himself and another to the multitude, without finally getting bewildered as to which may be true. -Hawthorne


Stiv2k
Rm -Rf As Root

join:2002-07-22
Orlando, FL

reply to Eric08
said by Eric08:
Try this,

-Access you router set-up page
-go to advanced settings
-wireless
-reset your RTS Threshold to 2304

tell me if it works

Nobody ever said he had a wireless router
--
- Steve Bularca


Smart06

@rr.com

 reply to eighty7
Linksys Router Troubleshooting Techniques

Follow these simple instructions for all Linksys Router problems:

1. Disconnect all cables.
2. Put router back in original box.
3. Bring it back to the store.
4. Get money back.
5. Buy a Microsoft Router.
6. Take all the time that you spend trying to figure out and fix what is wrong with your Linksys Router and take your kids out for ice cream.

That's what I did.........


SkellBasher
Yes Sorto, I'll take my Prozac

join:2000-10-22
North Tonawanda, NY
"5. Buy a Microsoft Router."

Wow, this forum gets funnier every day......


Jabbu
Premium
join:2002-03-06
·RoadRunner Cable

said by SkellBasher See Profile:
"5. Buy a Microsoft Router."

Wow, this forum gets funnier every day......

HHAHA, this mad me laugh more than most posts in the broadband bookmarks.
--
0100101001100001011000100110001001110101


Stiv2k
Rm -Rf As Root

join:2002-07-22
Orlando, FL

said by Jabbu See Profile:
said by SkellBasher See Profile:
"5. Buy a Microsoft Router."

Wow, this forum gets funnier every day......

HHAHA, this mad me laugh more than most posts in the broadband bookmarks.

Ditto
--
- Steve Bularca


EagleMaster
People Need A Life Other Than Internet
Premium,MVM
join:2003-02-10
Glen Richey, PA
clubs:
Hmmm the only good router is CISCO. THis made me laugh.

grandvizor

join:2003-12-01
Fullerton, CA
reply to eighty7
Re: router dropping connection after 6 hours

So, any solution for this problem?
Cause I have the same problem.


Stiv2k
Rm -Rf As Root

join:2002-07-22
Orlando, FL
reply to EagleMaster
Re: Linksys Router Troubleshooting Techniques

Linksys makes wonderful routers too, EagleMaster..I've never had a single issue with either of mine
--
- Steve Bularca

rustyw

join:2001-08-05
Colorado Springs, CO
reply to eighty7
Re: router dropping connection after 6 hours

Call Adelphia and tell the tech your problem then ask him to look and see if your account is listed as powerlink Misc, if it is they will correct your account and your drops after 6 hours will go away.


Crazyf00L
Glorified Version of a Pellet Gun

join:2002-11-04
Coudersport, PA
clubs:

"Call Adelphia and tell the tech your problem then ask him to look and see if your account is listed as powerlink Misc, if it is they will correct your account and your drops after 6 hours will go away."

This will not solve the issue of his router blocking DHCP....

grandvizor

join:2003-12-01
Fullerton, CA

reply to rustyw
said by rustyw See Profile:
Call Adelphia and tell the tech your problem then ask him to look and see if your account is listed as powerlink Misc, if it is they will correct your account and your drops after 6 hours will go away.

I got it fixed. Actually, it's not your account listed as powerlink misc, it's the firmware. Terayon TJ715x comes with a generic firmware. In order to work with Adelphia network, the level 2 tech need to upgrade the firmware. To check if you have a generic firmware, try to connect the modem directly to your workstation then use IE to go to »192.168.100.1. You will see a diagnostic page for your cable model. If on that page you see a faster and slower button, then you have the correct firmware. If not you need to call tech support, and tell them to "upload the correct file to your cable modem". They use the term "file" for firmware.


AID

@adelphia.net

  I`ve got a same problem
my router is LinkSys and the modem same brand
what the options i have to change
to fix that ?
please sent to me info to my email magelanz@yahoo.com
i`ll post result here !!!!
please !!!please !!!please !!!please !!!please !!!please !!!

thank you !!!
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