fadort
join:2001-12-15
Cuyahoga Falls, OH
| reply to catahoula7
Re: help been shut down by my isp
wouldn't it have been intelligent if earthlink explained how to remove the worm, how to prevent it from happening again and provided links to more information on the matter?? I think maybe the isp should take more of a roll and help educate their users about stuff instead of just reacting and leaving it at that. |
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jhalleau
join:2003-03-04
Vancouver, WA
| said by fadort  :
wouldn't it have been intelligent if earthlink explained how to remove the worm, how to prevent it from happening again and provided links to more information on the matter?? I think maybe the isp should take more of a roll and help educate their users about stuff instead of just reacting and leaving it at that.
I have direcway, and they did do this.It caused some outrage when they used a backdoor to launch a broser on your pc, but in that message it explained that 10/20% of dway was infected, gave links to tools and instructions for removal, and they also explained they would start shutting people off. They also sent the same info in an email I believe....
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Host= Cpq D500,P4 1.9ghz, 512mb ram, 40GB HD, 5-6 clients networked 2-3 wireless rest wired.
[text was edited by author 2003-08-23 23:54:08] |
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seagreen
Premium,Mod
join:2001-05-14
out there
 ·Rock Island Commun..
Host:
CenturyTel
Wireless Service P..
Southern California
HughesNet Satellite
WildBlue Satellite
| reply to fadort
said by fadort :
wouldn't it have been intelligent if earthlink explained how to remove the worm, how to prevent it from happening again and provided links to more information on the matter??
They did exactly that in the email I got.
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SRS | Earthlink | Win2K SP4 | G11 | 1370 | ver. 4.0.3.9 | NO SP-B | Gateway .55 |
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webtiger
Rain, hail, sleet, snow and floods
join:2000-07-29
Abbotsford, BC
| reply to fadort
fadort;
DirecWay has taken this action and the fact is, DirecWay has been telling its Satellite customers for as long as I've been on Satellite that we do not need a firewall on our systems.
I have called support about 6 times in two years and have been told that firewalls cause problems with their software and have been told to remove mine.
This type of advice is exactly why JJ and many others are now infected and being turned off by DirecWay.
Personally one of the big reasons home users get hit by crap like this is because of plainly ignorant advice by ISP support people.
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Webtiger|Earthlink SRS-G11-1410-4.0.3.9 SP-C & HPEP Reg Key, ISO 78| Gateway .79|W2K Server SP4
|ZA Pro|ICS x 4 Windows clients
[text was edited by author 2003-08-24 12:52:01] |
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