IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
| reply to kg4evv
Re: Insight AUP Violation []
Yet there are exceptions to these rules or at least stuff that is overlooked. Game servers have said to be ok in the past. It seems this user was told other types of activity we're ok - even though if you take the TOS at face value they clearly would be violations. It's silly that I can't turn on an ftp to let a friend have private legal content or a file I have that they want etc ( nothing illegal ) without having to worry about losing my account. As I've said many times a user should be able to what they want with the bandwidth they're paying for - as long as everything is on the up and up. As long as the connection isn't being used to host a website or 24/7 all year we never close ftp or server then some activities looked at as bad should be allowed. If Insight has problems with some users activities then maybe it's time to do like @Home did and other ISP currently do and offer business class service to all it's user ( if the user upgrades and pays for the service of course). Not just in certain cities either. From what I've read current business class service seems to have some use limits that aren't going to meet a business users needs. It really is time to rethink the current policies and offerings in my opinion. You see that you have customers that have certain needs and wants. It's clearly been shown some users past and present have left because of such restrictions. It's truly time to develop a business model across the board that reflects all customers wants and needs. This isn't the 1st time this has come up in this forum.
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Test Your Security Team Z Member Cable Modem Diagnostics InsightBB 3000/384 XP PRO |
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usk546
Premium
join:2003-02-19
Nicholasville, KY
| .
[text was edited by author 2003-08-22 16:52:47] |
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IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
| Which I clearly pointed out if you read my post. Not trying to a pain here. But I'm aware of the fact they offer a business class service.
"Not just in certain cities either. From what I've read current business class service seems to have some use limits that aren't going to meet a business users needs. It really is time to rethink the current policies and offerings in my opinion."
So let me be specific here. Offer a business class service in cities other than a select few in Kentucky and Indiana. And when offering said service - give the business class customer the options they want and can get from other competing companies.
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Test Your Security Team Z Member Cable Modem Diagnostics InsightBB 3000/384 XP PRO |
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