|
 
Fire_Emblem
join:2002-01-18
Rowland Heights, CA | Re: EZTrust Antivirus crashes everytime...? Just got a response from their tech support (12 AM, too.), they said that there was a bug with the free version of Zone Alarm 3.7 that is causing this.
D'oh.  | |
|
 | 
Nam Vet
Premium
join:2001-12-03
Allentown, PA | Re: EZTrust Antivirus crashes everytime...? it sounds to me like a bug in your av not za. | |
|
| | 
loopy2004
join:2003-09-09
Schenectady, NY
|  Re: EZTrust Antivirus crashes everytime...?
[text was edited by author 2003-09-21 22:29:17] | |
|
| |
Allnew
Premium,MVM
join:2003-02-01
Denmark- EU.
clubs: | I can confirm, that it runs well with ZAPRO 4.
No probs at all.
Strange that it doesnt like ZAF. | |
|
|
Puddleduck00
@117.236, unk | Maaan I have the same problem, I've been trying to work it out for ages.. I even re-installed XP!!! so the answer seems to be to upgrade to zone alarm Pro 4. Pity, that costs. | |
|
Alwill
Lost time is never found again.
Premium
join:2002-09-25
Sydney, OZ
| said by Fire_Emblem  :
-------, and version 6.1.5.8 of EZ Trust AV with the latest signatures as well.
Have only now come across this thread and just in case you may re-visit Fire_Emblem, EZ 6.1.5.8 had bugs that were acknowledged by Computer Associates and which led to it releasing a later update, the current version 6.1.7.0.
I have tried 6.1.7.0 and found it performed without a hitch; however, it has an annoying 'Sammy' splash screen which pops up on each and every boot/reboot. I tried every which way to get rid of it but without success and I later learned that CA had told another user who complained that it could not be removed.
If you are prepared to put up with the splash screen you might consider installing 6.1.7.0; otherwise, if you are able, do what I did and go back to 6.1.4.0 which was a good stable version. | |
|
| |
| |
SSBN 618
@rr.com
| Re: EZTrust Antivirus crashes everytime...? It appears the conflict between eTrust EZ antivirus and ZA Free has been resolved. Running XP, I just updated to EZ antivirus 6.1.7.0 and have been using ZAF 3.7.211. Using the right-click, I was able to scan an individual file with no 'hang up'. I had problems using EZ 6.1.5.8 | |
|
| | | 
marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs:
| Re: EZTrust Antivirus crashes everytime...? said by SSBN 618:
It appears the conflict between eTrust EZ antivirus and ZA Free has been resolved. Running XP, I just updated to EZ antivirus 6.1.7.0 and have been using ZAF 3.7.211. Using the right-click, I was able to scan an individual file with no 'hang up'. I had problems using EZ 6.1.5.8
ZAFree 3.7.211??? Please verify.
--
*Team Z* Member
**PCQ&A Forum** | |
|
| | | |
SSBN 618
@rr.com
| Re: EZTrust Antivirus crashes everytime...? That's what it shows on the product info page on my system. On the ZA site here »www.zonelabs.com/store/content/c···load.jsp if you click on the "Download FREE ZoneAlarm", the file download box shows "zaSetup_37_211.exe" | |
|
| | | | |
marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs:
| Re: EZTrust Antivirus crashes everytime...? said by SSBN 618:
That's what it shows on the product info page on my system. On the ZA site here »www.zonelabs.com/store/content/c···load.jsp if you click on the "Download FREE ZoneAlarm", the file download box shows "zaSetup_37_211.exe"
Thank you for the post. I will bring this to the attention of the Zone Labs folks. I'm running ZAPlus, so can only believe what is posted on the released version page. (I'm going to send an email to my Zone Labs contact before I go to bed tonight.)
--
*Team Z* Member
**PCQ&A Forum** | |
|
| | | | | |
marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs:
| Re: EZTrust Antivirus crashes everytime...? said by marti :
said by SSBN 618:
That's what it shows on the product info page on my system. On the ZA site here »www.zonelabs.com/store/content/c···load.jsp if you click on the "Download FREE ZoneAlarm", the file download box shows "zaSetup_37_211.exe"
Thank you for the post. I will bring this to the attention of the Zone Labs folks. I'm running ZAPlus, so can only believe what is posted on the released version page. (I'm going to send an email to my Zone Labs contact before I go to bed tonight.)
The ZoneLabs release page for ZAFree was incorrect and has been modified: »download.zonelabs.com/bin/free/i···ory.html
--
*Team Z* Member
**PCQ&A Forum** | |
|
| | |
| | | |
| | | 
discogail
join:2001-12-05
Somerville, MA
| Response from CA re: the irritating splash screen:
Hello Gail,
Due to overwhelming feedback from users who wanted to see that EZ Antivirus was loading and running, we instituted the splash screen as part of the boot process. This splash screen runs off of the VetTray service, which also controls scheduled scan and signature download jobs, so it cannot be disabled.
I do appreciate your suggestion, the ability to disable this splash screen is in the plans for a future release of EZ Antivirus. However, there is no ETA as to when this will be released.
Regards,
James
Representative
my-eTrust.com Customer Interaction Center
Computer Associates
--
»www.amazingtechs.com/ | |
|
| | | | happin_in
join:2003-09-25
09065 | Re: EZTrust Antivirus crashes everytime...? Gotto say here that the e trust v7 promo doesnt have "sammy splash screen" It has a nicer display Logo which can be disabled if you choose. | |
|
John8
@pacbell.n
 from:
IGGY
| The latest version of Zone Alarm, 3.7.211, fixes this problem. I just upgraded to it and EZTrust no longer crashes when I use the right mouse click context menu. | |
|
| |
| |
|
|
|
EZTrust Antivirus crashes everytime...?
I'm still back here at 6.1.0.24 and feeling that was a bold move around the first of the year (but it works great). The Sammy Splash screen sounds like a horror movie (we all hate him). But seriously - how does one *go back* to a prior version or even up to something not so new but newer than this? I often wondered, never seen anywhere you can do this.
.Whenever I install new builds/versions, I keep the install.exe files so that in the event of problems with later updates/upgrades, I can go back to an earlier stable platform. This is what I did when I got sick of Sammy and re-installed 6.1.4.0.
