DonLibes
Premium,ExMod 2001
join:2003-01-19
| best Comcast franchise in the US?
According to a press release issued this week, MCMD is getting a new General Manager, Craig Snedeker. The release says: quote:
His talents and influence were recognized when Comcast’s corporate leadership awarded the Chesapeake Bay Group with its "Circle of Success" award naming it the best Comcast cable system in the country.
Can anyone confirm that franchise is notably superior? I wonder how they define "best"? I had no idea that Comcast has any kind of ranking of franchises. I wonder why Philly wasn't the best? Where does MCMD rank? Could this be a move by Comcast to improve our franchise?
One more thing: Snedeker replaces Sue Reinhold, who is moving to Florida to serve as regional vice president of operations for Comcast's South Florida properties. |
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs:
| I started a topic earlier today about Sue:
Look Out South Florida: Here Comes Sue!
But I hadn't yet done any research on Craig (except to look at his pic, so I can ID him)
What do you think carries the most weight when evaluating a franchise?
• Count of franchise violation fines.
• Dollar amount of franchise violation fines.
• Count of complaints.
• Dollar amount awarded to complainants.
• Count of safety code violations.
• Dollar amount of safety code violation fines. |
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Big_D
Premium
join:2003-06-02
Augusta, GA | You forgot one...Dollar amount saved by cutting corners.
I'm willing to bet the biggest factor is amount of profit.
--
You want the truth? You can't handle the truth! |
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs: |  No doubt you're right, D. The almighty bottom line defines just about everything. |
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ihaddsl
join:2001-12-05
/dev/hda0
 ·Comcast
| said by JTRockville  :
No doubt you're right, D. The almighty bottom line defines just about everything.
of course - it is a public company after all. We didn't actually expect them to have our needs as priority number 1 did we?
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War has no winners, only losers |
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs:
| I think subscriber satisfaction, and franchise compliance belong somewhere, even if they're low, on the priority list.
And I'd like to see a definition of "best franchise" that includes something other than profit.
[text was edited by author 2003-07-15 16:07:31] |
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deadmeat
Premium
join:2003-03-21
Sonoma, CA
| reply to DonLibes
Well I guess someone is going to get a bonus this year. Gj Craig, I don't recall being able to vote for my franchise 
Hopefully he got the award from low customer complaints and customer satisfaction and not profit |
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J D McDorce
Premium
join:2001-12-29
Westland, MI | reply to JTRockville
Just as an observation, I believe that the Chesapeake Bay Group is up in PetDude 's stomping grounds. |
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makaze6
join:2002-01-04 | reply to DonLibes
I think comcast does a great job here in anne arundel county. I never have any major problems.. |
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mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ
| reply to DonLibes
Actually with all said and done, our ratings of Comcast for my town isn't all that bad. I'm still mad at Comcast, but overall, people responded more favorable than negatively. When it comes to comments, however, the negative outweighs the positive.
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Comcast survey results:»mywebpages.comcast.net/mbernste/···htmWatch Comcast Executives Get Grilled:»mywebpages.comcast.net/mbernste/···ing.html |
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Compman2000
join:2002-01-01
Tucson, AZ
clubs: | reply to DonLibes
I've seen very few complaints with the franchise here in southern Arizona.
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The world is full of idiots. |
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banditws6
Shrinking Time and Distance
Premium
join:2001-08-18
Naples, FL | reply to DonLibes
We've got a great franchise down here in southwest (Gulf coast) Florida. I'm praying that the "Wench of Montgomery County" doesn't screw it all up.
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"I'll follow the law until it's just stupid." -Ted Nugent |
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DonLibes
Premium,ExMod 2001
join:2003-01-19
| reply to Compman2000
said by Compman2000 :
I've seen very few complaints with the franchise here in southern Arizona.
Can you ask your LFA for their stats and post them here? |
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Morac
join:2001-08-30
Riverside, NJ
·Comcast
| reply to DonLibes
I don't think my system would win, once the local information channel on my cable system displayed a powerpoint application error screen for over a month 
Not sure whose job it was to check that, guess he was on vacation. |
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs:
| I don't think I've ever seen a franchise agreement that required the cable company to provide PEG content (though cable companies are sometimes required to provide facilities). In any case, Comcast isn't likely responsible for content on your PEGs.
[text was edited by author 2003-07-16 14:16:40] |
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File Quit
Mac Geek
Premium
join:2002-11-28
 ·AT&T U-Verse
| reply to DonLibes
Here's Indy's cable LFA... its outdated though. I don't really understand the cable politics, but are we doing good for a comcast franchise?
»www.indygov.org/cable/cable_oper···ndex.htm
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AMD Duron 950 Biostar M7VKD ATI Radeon 9000 Pro 16X Burner 16X DVD Drive 80 GB 13 GB 640 MB RAM Windows XP Pro |
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs:
|  The agreement for Comcast looks up-to-date, File Quit . It was signed in '96, and is good for 12 years. You got PEG facilities, funding for PEGs ($1m/year), and a nice INET out of the deal (among other things). |
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mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ
| reply to Morac
said by Morac :
once the local information channel on my cable system displayed a powerpoint application error screen for over a month
I remember in the early days of our PA channels, I would see for several days a "guru mediation error." If I didn't see that, then I saw the Amiga Workbench OS desktop being broadcast. On one or few occasions it was like watching a web cam. You could actually see what the user was doing (mouse clicks and all). Poor user probably didn't even realize that they were broadcasting their desktop to two towns. This was before the days of the Internet, so it wasn't like they were going to web sites that they shouldn't be going to. 
--
Comcast survey results:»mywebpages.comcast.net/mbernste/···htmWatch Comcast Executives Get Grilled:»mywebpages.comcast.net/mbernste/···ing.html |
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J D McDorce
Premium
join:2001-12-29
Westland, MI
| In an earlier era of CATV, local access consisted of a camera panning back and forth between a clock, a thermometer, and a barometer. Whether it be urban legend or fact, the story goes that some prankster placed a Playboy centerfold in front of the camera. I believe that two weeks passed before anyone complained... |
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs: | * wonders how much longer it took to get someone to remove the image * |
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