pcfabix
join:2002-09-08
Fort Lauderdale, FL
| reply to Surfinusa
Re: WHAaaaa?
HAHA DSL on fiber. Let me say this is what caused me to move to another city heres why. Ugggg and the word Dfidl
I waited a year and a half to get DSL and it was finnaly installed last Apirl. Thats when the fun started. after 3 weeks of no service I finnaly got it up and running after they did some work in the in the CO. Of course the whole time fighting back in forth for hours with different reps and supervisors, stating it was my computer or my modem, so I purchased several modems and threw another PC together out of spare parts and voila still didnt work. After what ever they did in the CO I was up untill I rebooted, that took another 2 weeks to figure out, My line was stuck connected on the circuit, but this was not found till 15 hours on the phone with tech support, and them rolling a truck that checked my lines in my house and not finding anything wrong with the lines, phones or modems.
This madness continued, no credit was offered by bellsouth, I just kept getting the response, well this is DFIDL and is a new technology. Well was I paying Beta price for beta testing? Nope.
Finnaly I couldnt handle it any more, I called cancelled the account and started looking for a new area with old cooper lines. Found an area 20 minutes away and I signed up with bellsouth again. To this day not one problem.
I know Im one person, and this is one instance, and I am not raging on support, but I feel sorry really for anyone that had to go through what I had to go through. |
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aztecnology
O Rly?
Premium
join:2003-02-12
Murrieta, CA
 ·Verizon FIOS
|  said by pcfabix  :
Finnaly I couldnt handle it any more, I called cancelled the account and started looking for a new area with old cooper lines. Found an area 20 minutes away and I signed up with bellsouth again. To this day not one problem.
Amazing, you found a new place to live based on where you knew you could get quality DSL... 2farfromCO are you paying attention?
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.:|:. Tell a man there are 300 billion stars in the universe and he'll believe you. Tell him a bench has wet paint on it and he'll have to touch it to be sure. |
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pcfabix
join:2002-09-08
Fort Lauderdale, FL | Hrmm yes I do pay attention, I was 1,000 feet or less from the CO. In my new place of residence I have a new CO. difference and why it works COPPER as satated befor not placing blame. I was sharing my experience with Dfidl. |
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