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Adelphia Blocking Pings »
« Virii spreading... (Adelphia Admins attention)  
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ashakouri1

join:2002-08-23
Santa Monica, CA
·AT&T U-Verse

Problems in santa monica

Has anyone else been having problems in santa monica, ca? Lately in the past couple of weeks it just goes out for like 3-4 minutes and comes back online and it happens everyday about 3-4 times a day. I went to adelphia site and they say to network problems in Santa Monica, but I wanted to ask the people in the board if they have been having problems in either Santa Monica or the Southern California region.


z0ned

join:2002-07-27
Los Angeles, CA
My service on the Van Nuys circuit has been so pristine perfect... I'm afraid to say anything lest it change...


Kablemodem
Kablemodem

join:2001-01-05
Sherman Oaks, CA
reply to ashakouri1
My mail has been out at night a few times, but the connection itself has been fine.

Turbonuim

join:2003-02-14
Los Angeles, CA
reply to ashakouri1
i noticed a outage earlier today in santa monica.. however that lasted only for 5 seconds.. modem synced up just fine. i guess my lease expired and renewed..

other than that.. been stable for the past month..

ashakouri1

join:2002-08-23
Santa Monica, CA
I guess that it is just me, cause it happens a lot.

ashakouri1

join:2002-08-23
Santa Monica, CA
·AT&T U-Verse

reply to ashakouri1
Click for full size
Happened again today twice, and here is the connection from the sb4200.


panth1
The Coyote

join:2000-12-11
Boca Raton, FL
reply to ashakouri1
So where is your upstream.. hehe

What your log page have to say?
--
ISPs: Road Runner/Powerlink
Current Status: Powerlink

ashakouri1

join:2002-08-23
Santa Monica, CA
·AT&T U-Verse

Click for full size
Here is the log page or the part that shows the cable going down.


MacLeech
The one and only
Premium,MVM
join:2001-07-14
SoCal
A T4 timeout is usually signal (upstream) related. Whats your upstream signal level at when the modem is working?

ashakouri1

join:2002-08-23
Santa Monica, CA
·AT&T U-Verse

Click for full size
Here is the upstrem info.

ashakouri1

join:2002-08-23
Santa Monica, CA
·AT&T U-Verse

************ 7-Information T501.0 Acquired Downstream (705000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 705000000, US Id 1
************ 7-Information I510.0 *** BOOTING *** SB4200-0.4.3.3-SCM01-NOSH
030712164610 7-Information H501.2 HFC: Shutting Downstream Down
030712164610 2-Alert T507.0 Received Async Error Range Failed
030712164610 3-Critical H501.8 HFC: T4 Timer Expired
030712164448 7-Information I503.0 Cable Modem is OPERATIONAL
030712164447 7-Information F502.1 Bridge Forwarding Enabled.
030712164447 7-Information F502.3 Bridge Learning Enabled.
030712164447 7-Information B0.0 Baseline Privacy
030712164447 7-Information I500.0 Registration Completed
030712164447 7-Information I0.0 REG-RSP Registration Response
030712164447 7-Information I0.0 REG-REQ Registration Request
030712164447 7-Information D509.0 Retrieved TFTP Config plink-moto-sb4200.cm SUCCESS
030712164447 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D520.2 DHCP Attempt# 3 BkOff:14s Tot DSC:3 OFF:1 REQ:1 ACK:1
************ 5-Warning D520.2 DHCP Attempt# 2 BkOff: 6s Tot DSC:2 OFF:0 REQ:0 ACK:0
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 4s Tot DSC:1 OFF:0 REQ:0 ACK:0
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 54, tempSid 87
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 7-Information T501.0 Acquired Downstream (705000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 705000000, US Id 1
************ 7-Information I510.0 *** BOOTING *** SB4200-0.4.3.3-SCM01-NOSH
030712164410 7-Information H501.2 HFC: Shutting Downstream Down
030712164410 2-Alert T507.0 Received Async Error Range Failed
030712164410 3-Critical H501.8 HFC: T4 Timer Expired
030712164120 7-Information I503.0 Cable Modem is OPERATIONAL
030712164119 7-Information F502.1 Bridge Forwarding Enabled.
030712164119 7-Information F502.3 Bridge Learning Enabled.
030712164119 7-Information B0.0 Baseline Privacy
030712164119 7-Information I500.0 Registration Completed
030712164119 7-Information I0.0 REG-RSP Registration Response
030712164119 7-Information I0.0 REG-REQ Registration Request
030712164119 7-Information D509.0 Retrieved TFTP Config plink-moto-sb4200.cm SUCCESS
030712164119 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 4s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 36, tempSid 87
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 7-Information T501.0 Acquired Downstream (705000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 705000000, US Id 1
************ 7-Information I510.0 *** BOOTING *** SB4200-0.4.3.3-SCM01-NOSH
030712164055 7-Information H501.2 HFC: Shutting Downstream Down
030712164055 2-Alert T507.0 Received Async Error Range Failed
030712164055 3-Critical H501.8 HFC: T4 Timer Expired
030712163850 7-Information I503.0 Cable Modem is OPERATIONAL
030712163849 7-Information F502.1 Bridge Forwarding Enabled.
030712163849 7-Information F502.3 Bridge Learning Enabled.
030712163849 7-Information B0.0 Baseline Privacy
030712163849 7-Information I500.0 Registration Completed
030712163849 7-Information I0.0 REG-RSP Registration Response
030712163849 7-Information I0.0 REG-REQ Registration Request
030712163849 7-Information D509.0 Retrieved TFTP Config plink-moto-sb4200.cm SUCCESS
030712163849 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 4s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 37, tempSid 87
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 7-Information T501.0 Acquired Downstream (705000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 705000000, US Id 1
************ 7-Information I510.0 *** BOOTING *** SB4200-0.4.3.3-SCM01-NOSH
030712163824 7-Information H501.2 HFC: Shutting Downstream Down
030712163824 2-Alert T507.0 Received Async Error Range Failed
030712163824 3-Critical H501.8 HFC: T4 Timer Expired
030712163522 7-Information I503.0 Cable Modem is OPERATIONAL
030712163521 7-Information F502.1 Bridge Forwarding Enabled.
030712163521 7-Information F502.3 Bridge Learning Enabled.
030712163521 7-Information B0.0 Baseline Privacy
030712163521 7-Information I500.0 Registration Completed
030712163521 7-Information I0.0 REG-RSP Registration Response
030712163521 7-Information I0.0 REG-REQ Registration Request
030712163521 7-Information D509.0 Retrieved TFTP Config plink-moto-sb4200.cm SUCCESS
030712163521 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 4s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 37, tempSid 87
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 7-Information T501.0 Acquired Downstream (705000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 705000000, US Id 1
************ 7-Information I510.0 *** BOOTING *** SB4200-0.4.3.3-SCM01-NOSH

For some reason the problem is getting worse, in a two hour period it happened like 10 times. I have called the cable company but it will take until next week for them to send someone.

ashakouri1

join:2002-08-23
Santa Monica, CA
·AT&T U-Verse

reply to ashakouri1
Click for full size
Yesterday a adelphia tech came out to fix my cable modem and I don't know what he did but now my cable modem is worse than before. Before it use to go out for periods of about 10-20 seconds throughout the day which was kind of bearable, but now the cable goes out for a period of like 30 min to 1 hour and comes back online. The adelphia tech guy said he fixed the power level and I heard him drill something in back where the splitters meet for the cable modem. And I called adelphia and they said that it will take one week to fix the problem that their own person made.

ashakouri1

join:2002-08-23
Santa Monica, CA
·AT&T U-Verse

reply to ashakouri1
Click for full size
Click for full size
Click for full size
Click for full size
Click for full size
Keeps getting worse, today it was out for about 2 hours.

anth0r8

join:2003-04-10
Imperial, CA
reply to ashakouri1
dude i have the same problems!!!! a tech is supposed to come out on wednesday

ashakouri1

join:2002-08-23
Santa Monica, CA
·AT&T U-Verse

How far are you from Santa Monica or the Los Angeles area?
Cause I asked a tech and they said no one in my area or in the Greater Los Angeles area has this problem. When mine goes out on my cable modem the send light keeps flashing, is that the same thing that happens to yours?

Also my tech guy is coming on Tuesday and I asked for a different one since the first one messed mine up, and if it works I will post back what he did, and if yours starts working after the tech please post back what he did so I can call adelphia.

If it continues I am most likely going to switch to Verizon DSL they have a good special going on and hopefully I won't have signal problems.

Also anyone know if adelphia can forward e-mails if you cancel your account with them.

biren6

join:2003-07-28
Santa Monica, CA

BBR Rule #3: No SPAMMING -
with warmest regards,
2kmaro
[text was edited by moderator]


SevenCircles

@adelphia.net

reply to ashakouri1
My adelphia connection has been having problems since Thursday of last week. Like you said, it goes out for about 30 secs every 5 mins or so...making all types of gaming impossible. I am sitting on hold right now trying to talk to them, 50min wait. Have fun

atarnakh

join:2003-08-09
Los Angeles, CA

reply to ashakouri1
West LA/SM area here. Luckily none of your problems, at least not right now. Actually things have improved from the condition I was in in my previous thread--

»West Los Angeles frequent reboots

no reboots for the last few days or LAN disconnections, touch wood. Good luck with the new tech and I advise to demand a credit on your bill.

tbred2

join:2003-05-19
Los Angeles, CA
Socal slowndown still not fixed.
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