Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
 ·Comcast
| reply to Rob
Re: Around the Support Center?
When I said "lack of work" I didn't mean that you guys didn't do anything, I was referring to the way some techs would just brush off the customers with a simple "just reboot your moden and computer and call us back" or a "we are having problems - goodbye ".
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VeroHost.com |
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TrainBuff
The New Haven Railroad
Premium
join:2003-05-01
Buffalo, NY
clubs: 
 ·Verizon FIOS
·RoadRunner Cable
| The few times that I called, the techs. were very professional and courteous. Was not brushed off or given the "reboot the modem" routine. They took their time and had the problem resolved. One time, it was, we are having a problem, explained what happened and what's being done to correct it.
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The New Haven Railroad still lives! |
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MikBo
Just Happy To Be Here
Premium
join:2002-01-04
Lynchburg, VA |  I agree with you there TrainBuff,all the techs I have talked to have been very patient and helpful. |
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