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Around the Support Center? »
« Cable TV + Cable Modem  
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Stee

@adelphia.net

reply to heliox
Re: New Modem W/ Adelphia

Has anyone tryed to get the new SB5100 provisioned? I been trying for a few weeks now and they will not do it. Local office cancled two of my service calls with out calling me so I waited all day for them to come both times ect. They keep telling me the modem isn't hitting the server. I believe it is cause it locks on both the upload and download channle. all nights besides the online are on. Anyone else have a problem with the SB5100?


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:
Stee,

Register with this site and send me an IM when you have,

Hob


heliox
Rcp's Love Deep Breathing
Premium
join:2000-11-28
Irvine, CA
clubs:

 reply to Stee
said by Stee:
Has anyone tryed to get the new SB5100 provisioned? I been trying for a few weeks now and they will not do it. Local office cancled two of my service calls with out calling me so I waited all day for them to come both times ect. They keep telling me the modem isn't hitting the server. I believe it is cause it locks on both the upload and download channle. all nights besides the online are on. Anyone else have a problem with the SB5100?
I was actually waiting to see if an adelphia user has one up and running. They are very inexpensive$60-$70.
Let us know how it goes.
--
Air goes in and out. Blood goes 'round and 'round. Any deviation to this is considered a bad thing.

smilepak

join:2002-02-27
Chino, CA

I just sign up with Adelphia a couple of days ago. I called them from Bestbuy after picking up the SB5100. I told the rep that it was the motorola SB5100 and gave them the MAC address as well.

I'll probably know on June 7th when the installation guy come out and install the line for me.


Jabbu
Premium
join:2002-03-06
·RoadRunner Cable

reply to heliox
said by heliox See Profile:
said by Stee:
Has anyone tryed to get the new SB5100 provisioned? I been trying for a few weeks now and they will not do it. Local office cancled two of my service calls with out calling me so I waited all day for them to come both times ect. They keep telling me the modem isn't hitting the server. I believe it is cause it locks on both the upload and download channle. all nights besides the online are on. Anyone else have a problem with the SB5100?
I was actually waiting to see if an adelphia user has one up and running. They are very inexpensive$60-$70.
Let us know how it goes.

I know of a few that haven't had any problems yet with their 5100 on the adelphia network.
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Forums » The Site » Old Forums » Adelphia HSIAround the Support Center? »
« Cable TV + Cable Modem  


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