just1morejoker
@attbi.com
| reply to 2farfromCO7
Re: Why does it have to be "Always on"?
if you read through most ISP agreements when it comes to DSL. they have a best effort clause in it. that is because they cant guarantee always on or speeds due to veriables that are out of their control. though, most people dont take the time to read those agreements. and then call in and throw a fit because they dont have what they believe they should have.. just a point. Earthlink's Home DSL agreement states that they can not promise speeds or no loss/time down. but many of the calls that came in when i worked for them was just that. my DSL was down for 1 hour and i want credits for that time down. sorry guys, but 68 cents is not alot to cry over and it doesnt make that big of a deal when it comes to the end. need to work on getting the phone companies to stabalize the type of line wires they are running and maybe even have your landlords upgrade the wiring in your house/apt before trying for DSL. your best bet is to go cable. less hassles, and easier to maintain. though you will still have times that you will have various problems due to different things. thus, with High speed. you want guarantees. do what buisinesses do. they purchase Business DSL and then they have the guarantees for speed and connections or they get paid down time. otherwise, doont complain at all |
