BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs:
 ·Cox HSI
| For Middle Georgia Customers
I just saw this, its a Customer Satisfaction Survey from Cox, follow the link and tell them what you think.
»www.cox.com/survey/Survey.asp?s=···08205206
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"This is it, a few bumps and we're hauling the mail." |
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Skipdawg
The Original
Premium,ExMod 2001-03
join:2001-04-19
The Void |  Very cool. Thanks for posting. I will sticky this till Sat-night. So it can be seen.
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Proud US Navy Veteran. (1983-1989) |
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PapaSmurf
A Smurfy Salute
VIP
join:2001-08-05
smurfville | I want to also reiterate that this is for customers of Cox within the Middle GA system -- my home turf.
Thanks for giving this top billing, Skipdawg. |
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Skipdawg
The Original
Premium,ExMod 2001-03
join:2001-04-19
The Void | Yea I figured I best let it sit for at least a week for folks to see it.
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Proud US Navy Vet. |
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2kmaro
Think
Premium,ExMod 1 BC
join:2000-07-11
ColossalCave
clubs: 
| It's been suggested by one, maybe two, people that we "freeze" the results on our own Big Cox Survey and start it over at zero so that people can go back and put their current "attitude" and feelings in. Would that be beneficial, or should we just let it continue to run on?
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We are ALL dysfunctional. Get over it. |
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BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs:
·Cox HSI
| Well, service in Central Florida and West Texas has been significantly altered since the beginning of the collection. I have mixed feelings. It may be good to start those two areas over *once the conversion is completed, if that's possible.
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"This is it, a few bumps and we're hauling the mail." |
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PapaSmurf
A Smurfy Salute
VIP
join:2001-08-05
smurfville | reply to 2kmaro
2k,
Surveys usually have a short shelf life. One day or one event can make a difference in opinions. We usually do a separate customer satisfaction survey each quarter. |
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2kmaro
Think
Premium,ExMod 1 BC
join:2000-07-11
ColossalCave
clubs:
| Then I think I'll work on capturing a picture of the data as it is now (this weekend) and emptying it out so that anyone that wants to cast a vote in it can. Too bad we cannot grab all 724 participants and tell them to "vote again" and compare the results.
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We are ALL dysfunctional. Get over it. |
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Skipdawg
The Original
Premium,ExMod 2001-03
join:2001-04-19
The Void | reply to PapaSmurf
"... customer satisfaction survey each quarter."
Now that sounds good. Get one setup for May and do a renewal each quarter.
Jan-March, April-June, July-Sept & Oct-Dec.
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Proud US Navy Vet. |
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Rob850
join:2003-04-11
Mary Esther, FL
| reply to BillRoland
Is there one for NW FlA customers? i'd like to give them a piece of my mind.
Rob
----
Cox Chat and Support (pending we get any cox techs in here) is officially open @ IP: duck.informx.com 6667 #cox. if room is dead go to #tdtvro. chat is active passed 8:00 PM Central Time. (requires an IRC client - »www.mirc.com is one for windows) |
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Skipdawg
The Original
Premium,ExMod 2001-03
join:2001-04-19
The Void
|  reply to BillRoland
Will leave this up as stickied through Easter Sunday. Then make room for other possible stickies.
Do to some having lower res monitors I'll try when I can to limit stickies to no more than 3 at a time. Will try 
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Proud US Navy Vet. |
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bmn
? ? ?
Premium,ExMod 2003-06
join:2001-03-15
hiatus | Easter Sunday is officially over... removing the sticky. 
-J |
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catseyenu
Ack Pfft
Premium
join:2001-11-17
Fix East
| reply to 2kmaro
said by 2kmaro  :
Then I think I'll work on capturing a picture of the data as it is now (this weekend) and emptying it out so that anyone that wants to cast a vote in it can. Too bad we cannot grab all 724 participants and tell them to "vote again" and compare the results.
2k,
Let us know when we can vote again.
Thx.
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"Parched, dry and thirsty...Knee deep in the river of life." |
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Skipdawg
The Original
Premium,ExMod 2001-03
join:2001-04-19
The Void | reply to BillRoland
Folks if you thing you may need this info bookmark it.
I'm adding it to the forum links too.
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Proud US Navy Vet. |
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