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Forums » Selected ISP Support » Earthlink DSL » Earthlink Total Access 2003 ate my favorites icon
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Bountyuga
Premium
join:2002-12-28
Watkinsville, GA

 Earthlink Total Access 2003 ate my favorites icon

Hey guys.. I have to say first and foremost, I have been on EL DSL now for about 2 - 3 weeks (convert from DirectVDSL.. and I have been very pleased with the service.. No service problems thusfar for me!

Now the bad part... Not too bad just a lil annoying.. I installed Total Access 2003, to see if they had any useful programs I needed, when I did, all my Internet Explorer favorites, and even in the address bar lost the IE icon. Now they all have the little icon like you get when windows dosen't know the program associated with the file. if I manually go in and change the icon back to the IE icon, it will stay, but I have to do that for each and every one, including any new favorites I add.

I have since uninstalled Total Access, and attempted to reinstall IE SP 1 to see if that would rest them but no luck. my next step was to try and reinstall IE completly, but wanted to see if anyone had any suggestions before I went that route.

Thanks in advance for any suggestions/advice.

Chris


skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA

Host:
Charter HSI/CATV
Earthlink DSL
Embarq
ISP b2b etc
Cisco

Take a look at this thread.

»IE 6.0 & Total Access 2003 question

So far, I personally do not see a need for Total Access. More trouble than its worth.

What OS are you using? Do you have any system restore capabilities?
[text was edited by author 2003-01-25 21:04:18]


Bountyuga
Premium
join:2002-12-28
Watkinsville, GA

I Looked at that thread once before.. but will take another look and see if there is any updated information...

I am Using Windows XP, and IE 6. I agree, I uninstalled Total Access because I never used it nor saw any need for it. I did make a restore point before I installed Total Access, but now the only catch is I have installed other software since that time and don't want to loose it by going back to that restore point.. Like I said, it's not that big of a deal, just a little annoyance, but I can live with it as long as the connection stays good

Just wanted to see if anyone else had run into that problem.

Chris


skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA

Perhaps one of the Earthlink techs. who monitor and post here can help you.

I see you tried uninstalling and reinstalling IE SP1, but have you tried the IE repair option?

[text was edited by author 2003-01-26 15:22:32]


Bountyuga
Premium
join:2002-12-28
Watkinsville, GA

  Skj... Thanks for reminding me about the repair option. I just tried that and it appears to have worked. Woohoo!!! When I first started trying I forgot to go back to Control Panel and do it from there, I was looking for a actual Repair button in IE.. but once I remembered the control panel and went that way, all my icons were restored!

Thanks again for the help


skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA
Your welcome. Glad it worked. We are here to help!


techgod2241

@mindspring.n
reply to Bountyuga
First thing I need to know is does your favorites work correctly when you are not signed in with the total access program?

Have you tried to export the favorites and then import them again?


techgod2241

@mindspring.n
reply to Bountyuga
never mind saw you fixed it.


rjackal
R.I.P Colin McRae 1968-2007
Premium
join:2002-07-09
Plymouth, MI
clubs:
reply to skj
Total Access: bad

Just read this interesting article:
»www.pbs.org/cringely/pulpit/pulp···206.html

mep9x

join:2001-11-28
Carmichael, CA
No Earthlink software has ever had an uninstall, so why should this?

man this guy is way off on some of his info


skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA

Host:
Charter HSI/CATV
Earthlink DSL
Embarq
ISP b2b etc
Cisco
reply to rjackal
said by rjackal See Profile:
Just read this interesting article:
»www.pbs.org/cringely/pulpit/pulp···206.html
Fortunately we have the link to use Pop-up Blocker without having to download the Total Nonsense Access junk.
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